AN EMPIRICAL STUDY OF INFORMATION TECHNOLOGY OUTSOURCING: BENEFITS, RISKS, AND PERFORMANCE IMPLICATIONS

Proceedings of the 16th International Conference on Information Systems, ICIS 1995

Volumn , Issue , 1995, Pages 277-288

  Loh, Lawrence ^a   Venkatraman, N ^b  

^a NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

^b BOSTON UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

SURVEYS;

BENEFIT/RISK; CHIEF INFORMATION OFFICER; CONCEPTUAL MODEL; CORPORATES; EMPIRICAL STUDIES; INFORMATION TECHNOLOGY OUTSOURCING; PERFORMANCE; PRIMARY DATA; QUESTIONNAIRE SURVEYS; SECONDARY DATUM;

OUTSOURCING;

EID: 85066057889     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (28)

1. Applegate, L. M., and Montealegre, R. “Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances.” Harvard Business School, Case 1-192-030, 1991.
2. Brandon, G., and Halvey, J. K. Data Processing Contracts: Structure, Contents, and Negotiation. New York: Van Nostrand Reinhold, 1990.
3. Dearden, J. “The Withering Away of the IS Organization.” Sloan Management Review, 1987, pp 87-91.
4. Deiaco, E., Homell, E., and Vickery, G. Technology and Investment: Crucial Issues for the 1990s. London: Pinter Publishers, 1990.
5. Eisenhardt, K. M. “Agency Theory: An Assessment and Review.” Academy of Management Review, Volume 14, 1989, pp 57-74.
6. Elam, J. J., Ginzberg, M. J., Keen, P. G. W., and Zmud, R. W. Transforming the IS Organization. Washington: ICIT Press, 1988.
7. Henderson, J. C. “Plugging into Strategic Partnerships: The Critical IS Connection.” Sloan Management Review, Volume 31, 1990, pp 7-18.
8. Henderson, J. C., and Venkatraman, N. “Strategic Alignment: Leveraging Information Technology for Transforming Organizations.” IBM Systems Journal, Volume 32, 1993, pp 4-16.
9. Huber, R. L. “How Continental Bank Outsourced Its ‘Crown Jewels’.” Harvard Business Review, 1993, pp 121-129.
10. Ives, B„ and Learmonth, G. P. “The Information System as a Competitive Weapon.” Communications of the ACM, Volume 27, 1984, pp 1193-1201.
11. Keen, P. G. W. Shaping the Future: Business Design through Information Technology. Boston: Harvard Business School Press, 1991.
12. King, J. L. “Centralized versus Decentralized Computing: Organizational Considerations and Management Options.” ACM Computing Surveys, Volume 15, 1983, pp 319-349.
13. Lacity, M. C-, and Hirschheim, R. “The Information Systems Outsourcing Bandwagon: Look Before You Leap.” University of Missouri, St. Louis, Working Paper, 1992.
14. Loh, L., and Venkatraman, N. “Determinants of Information Technology Outsourcing: A Cross-Sectional Analysis.” Journal of Management Information Systems, Volume 8,1992a, pp 7-24.
15. Loh, L., and Venkatraman, N. “Diffusion of Information Technology Outsourcing: Influence Sources and the Kodak Effect” Information Systems Research, Volume 3,1992b, pp 334-358.
16. Loh, L., and Venkatraman, N. “Stock Market Reaction to Information Technology Outsourcing: An Event Study.” Sloan School of Management, MIT, Working Paper, 1992c.
17. Nelson, R. R., and Winter, S. G. An Evolutionary Theory of Economic Change. Cambridge, Massachusetts: Belknap Press, 1982.
18. Phillips, L. W. and Bagozzi, R. P. “On Measuring Organizational Properties of Distributional Channels: Methodological Issues in the Use of Key Informants ” Research in Marketing. Greenwich, Connecticut: JAI Press, 1986.
19. Porter, M. E., and Millar, V. E. “How Information Gives You Competitive Advantage.” Harvard Business Review, Volume 63, 1985, pp 149-160.
20. Prahalad, C. K., and Hamel, G. “The Core Competence of the Corporation.” Harvard Business Review, Volume 68, 1990, pp 79-91.
21. Quinn, J. B. Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry. New York: The Free Press, 1992
22. Richmond, W. B., Seidmann, A., and Whinston, A. B. “Incomplete Contracting Issues in Information Systems Development Outsourcing.” Decision Support Systems, Volume 8, 1992, pp 459-477.
23. Robbins, S. P. Organization Theory: Structure, Design, and Applications. Englewood Cliffs, New Jersey: Prentice-Hall, 1987.
24. Rockart, J. F. and Short, J. E. “The Networked Organization and the Management of Interdependence.” In M. S. Scott Morton (Editor), The Corporation of the 1990s: Information Technology and Organizational Transformalion. New York: Oxford University Press, 1991.
25. Strassmann, P. A. The Business Value of Computers. New Canaan, Connecticut: The Information Economics Press, 1990.
26. Whang, S. “Contracting for Software Development.” Management Science, Volume 38, 1992, pp 307-324.
27. Williamson, O. E. The Economic Institutions of Capitalism: Firms, Markets, Relational Contracting. New York: The Free Press, 1985.
28. Williamson, O. E. Markets and Hierarchies: Analysis and Antitrust Implications. New York: The Free Press, 1975.