Exploring Hearing Aid Problems: Perspectives of Hearing Aid Owners and Clinicians

Ear and Hearing

Volumn 39, Issue 1, 2018, Pages 172-187

  Bennett, Rebecca J ^a,b   Laplante Lévesque, Ariane ^c,d   Meyer, Carly J ^e   Eikelboom, Robert H ^a,b,f  

^a EAR SCIENCE INSTITUTE AUSTRALIA   (Australia)

^b UNIVERSITY OF WESTERN AUSTRALIA   (Australia)

^c OTICON A S   (Denmark)

^d LINKÖPING UNIVERSITY   (Sweden)

^e UNIVERSITY OF QUEENSLAND   (Australia)

^f UNIVERSITY OF PRETORIA   (South Africa)

Author keywords

Concept mapping; Hearing aid; Problem; Qualitative research

Indexed keywords

ADULT; AGED; AUDIOLOGIST; DEVICE FAILURE; FEMALE; HEALTH PERSONNEL ATTITUDE; HEARING AID; HEARING IMPAIRED PERSON; HEARING IMPAIRMENT; HUMAN; MALE; MIDDLE AGED; PATIENT EDUCATION; PATIENT SATISFACTION; VERY ELDERLY;

ADULT; AGED; AGED, 80 AND OVER; ATTITUDE OF HEALTH PERSONNEL; AUDIOLOGISTS; EQUIPMENT FAILURE; FEMALE; HEARING AIDS; HEARING LOSS; HUMANS; MALE; MIDDLE AGED; PATIENT EDUCATION AS TOPIC; PATIENT SATISFACTION; PERSONS WITH HEARING IMPAIRMENTS;

EID: 85062190291     PISSN: 01960202     EISSN: 15384667     Source Type: Journal    
DOI: 10.1097/AUD.0000000000000477     Document Type: Article

References (65)

1. Abrahamson, J. (2000). Group audiologic rehabilitation. Semin Hear, 21, 227–234.
2. Aujoulat, I., d’Hoore, W., Deccache, A. (2007). Patient empowerment in theory and practice: Polysemy or cacophony? Patient Educ Couns, 66, 13–20.
3. American Speech-Language-Hearing Association. (2015). Hearing Aids for Adults. 2016. Retrieved October 13, 2015 from http://www.asha.org/PRPSpecificTopic.aspx?folderid=8589935381§ion=Overview.
4. Audiology Australia. (2013). Audiology Australia Professional Practice Standards - Part B Clinical Standards. 2014. Retrieved October 13, 2015 from http://www.audiology.asn.au/standards-downloads/Clinical%20Standards%20-%20whole%20document%20July13%201.pdf.
5. Bennett, R. J., Jayakody, D. M., Eikelboom, R. H., et al. (2016). A prospective study evaluating cochlear implant management skills: Development and validation of the Cochlear Implant Management Skills survey. Clin Otolaryngol, 41, 51–58.
6. Boothroyd, A. (2007). Adult aural rehabilitation: What is it and does it work? Trends Amplif, 11, 63–71.
7. Brooks, D. N. (1989). The effect of attitude on benefit obtained from hearing aids. Br J Audiol, 23, 3–11.
8. Burke, J. G., O’Campo, P., Peak, G. L., et al. (2005). An introduction to concept mapping as a participatory public health research method. Qual Health Res, 15, 1392–1410.
9. Caposecco, A., Hickson, L., Meyer, C. (2014). Hearing aid user guides: Suitability for older adults. Int J Audiol, 53(Suppl 1), S43–S51.
10. Carson, A. J. (2005). “What brings you here today?” The role of self-assessment in help-seeking for age-related hearing loss. J Aging Stud, 19, 185–200.
11. Chisolm, T. H., Johnson, C. E., Danhauer, J. L., et al. (2007). A systematic review of health-related quality of life and hearing aids: Final report of the American Academy of Audiology Task Force On the Health-Related Quality of Life Benefits of Amplification in Adults. J Am Acad Audiol, 18, 151–183.
12. Concept Systems Incorporated. (2011). The Concept System. Ithaca, NY: Concept Systems Incorporated. Retrieved from http://www.conceptsystems.com.
13. Cox, R., Hyde, M., Gatehouse, S., et al. (2000). Optimal outcome measures, research priorities, and international cooperation. Ear Hear, 21(4 Suppl), 106S–115S.
14. Cunningham, D. R., Williams, K. J., Goldsmith, L. J. (2001). Effects of providing and withholding postfitting fine-tuning adjustments on outcome measures in novice hearing aid users: A pilot study. Am J Audiol, 10, 13–23.
15. Desjardins, J. L., & Doherty, K. A. (2009). Do experienced hearing aid users know how to use their hearing AIDS correctly? Am J Audiol, 18, 69–76.
16. Dillon, H., Zakis, J. A., McDermott, H., et al. (2006). The trainable hearing aid: What will it do for clients and clinicians? Hear J, 59, 30–36.
17. Ekberg, K., Grenness, C., Hickson, L. (2014). Addressing patients’ psychosocial concerns regarding hearing aids within audiology appointments for older adults. Am J Audiol, 23, 337–350.
18. English, K. (2008). Counseling issues in audiologic rehabilitation. Contemp Issues Commun Sci, 35, 93–101.
19. Erdman, S. A., Wark, D. J., Montano, J. J. (1994). Implications of service delivery models in audiology. Acad Rehabil Audiol, 27, 45–60.
20. Erdman, S. A. (2000). Counseling adults with hearing impairment. In J. G. A. P. A. McCarthy (Ed.), Rehabilitative Audiology: Children and Adults (3rd ed., pp. 435–470). Philadelphia, PA: Lippincott Williams & Williams.
21. Ferguson, M., Brandreth, M., Brassington, W., et al. (2016). A randomized controlled trial to evaluate the benefits of a multimedia educational program for first-time hearing aid users. Ear Hear, 37, 123–139.
22. Ferrari, D. V., Jokura, P. R., Silvestre, N. A., et al. (2015). Practical hearing aid skills test: Results at the time of fitting and comparison of inter-rater reliability. Audiol-Commun Res, 20, 110–115.
23. Gatehouse, S. (1994). Components and determinants of hearing aid benefit. Ear Hear, 15, 30–49.
24. Goggins, S., & Day, J. (2009). Pilot study: Efficacy of recalling adult hearing-aid users for reassessment after three years within a publicly-funded audiology service. Int J Audiol, 48, 204–210.
25. Grenness, C., Hickson, L., Laplante-Lévesque, A., et al. (2014). Patientcentred audiological rehabilitation: Perspectives of older adults who own hearing aids. Int J Audiol, 53(Suppl 1), S68–S75.
26. Hartley, D., Rochtchina, E., Newall, P., et al. (2010). Use of hearing AIDS and assistive listening devices in an older Australian population. J Am AcadAudiol, 21, 642–653.
27. Hickson, L., Clutterbuck, S., Khan, A. (2010). Factors associated with hearing aid fitting outcomes on the IOI-HA. Int J Audiol, 49, 586–595.
28. Hinkle, D. E., Wiersma, W., Jurs, S. G. (2003). Applied statistics for the behavioral sciences. J Educ Stat, 15, 84–87.
29. Humes, L. (2012). Verification and validation: The chasm between protocol and practice. Hear J, 65, 8–12.
30. Jackson, K. M., & Trochim, W. M. (2002). Concept mapping as an alternative approach for the analysis of open-ended survey responses. Organ Res Methods, 5, 307–336.
31. Jerram, J. C., & Purdy, S. C. (2001). Technology, expectations, and adjustment to hearing loss: Predictors of hearing aid outcome. JAmAcadAudiol, 12, 64–79.
32. Kane, M., & Trochim, W. M. (2007). Concept Mapping for Planning and Evaluation. (Vol. 50). Thousand Oaks, CA: Sage Publications.
33. Kelly, T. B., Tolson, D., Day, T., et al. (2013). Older people’s views on what they need to successfully adjust to life with a hearing aid. Health Soc Care Community, 21, 293–302.
34. Knudsen, L. V., Laplante-Lévesque, A., Jones, L., et al. (2012). Conducting qualitative research in audiology: A tutorial. Int J Audiol, 51, 83–92.
35. Knudsen, L. V., Nielsen, C., Kramer, S. E., et al. (2013). Client labor: Adults with hearing impairment describing their participation in their hearing help-seeking and rehabilitation. J Am Acad Audiol, 24, 192–204.
36. Kochkin, S. (2000a). MarkeTrak V: “Why my hearing aids are in the drawer”: The consumers’ perspective. Hear J, 53, 34–36.
37. Kochkin, S. (2000b). Marke Track V: Consumer satisfaction revisited. Hear J, 53, 38–55.
38. Kochkin, S. (2010). Marke Track VII: Consumer satisfaction with hearing aids is slowly increasing. Hear J, 63, 19–32.
39. Kochkin, S., Beck, D., Christensen, L., et al. (2010). MarkeTrak VIII: The impact of the hearing healthcare professional on hearing aid user success. Hear Rev, 17, 12–34.
40. Kramer, S. E., Allessie, G. H., Dondorp, A. W., et al. (2005). A home education program for older adults with hearing impairment and their significant others: A randomized trial evaluating short- and long-term effects. Int J Audiol, 44, 255–264.
41. Kricos, P. (2000). Facilitation of Group Support Programs for New Hearing Aid Users. Retrieved June 14, 2016 from http://www.audiologyonline.com/articles/facilitation-group-support-programs-for-1276.
42. Laplante-Lévesque, A., Hickson, L., Worrall, L. (2010a). A qualitative study of shared decision making in rehabilitative audiology. J Am Acad Rehab Audiol, 43, 27–43.
43. Laplante-Lévesque, A., Hickson, L., Worrall, L. (2010b). Rehabilitation of older adults with hearing impairment: A critical review. J Aging Health, 22, 143–153.
44. Laplante-Lévesque, A., Jensen, L. D., Dawes, P., et al. (2013). Optimal hearing aid use: Focus groups with hearing aid clients and audiologists. Ear Hear, 34, 193–202.
45. Laplante-Lévesque, A., Knudsen, L. V., Preminger, J. E., et al. (2012). Hearing help-seeking and rehabilitation: Perspectives of adults with hearing impairment. Int J Audiol, 51, 93–102.
46. Laplante-Lévesque, A., Pichora-Fuller, M. K., Gagné, J. P. (2006). Providing an internet-based audiological counselling programme to new hearing aid users: A qualitative study. Int J Audiol, 45, 697–706.
47. Lindley, G. (2006). Current hearing aid fitting protocols: Results from an online survey. AudiolToday, 18, 19–22.
48. Linssen, A. M., Joore, M. A., Minten, R. K., et al. (2013). Qualitative interviews on the beliefs and feelings of adults towards their ownership, but non-use of hearing aids. Int J Audiol, 52, 670–677.
49. McCormack, A., & Fortnum, H. (2013). Why do people fitted with hearing aids not wear them? Int J Audiol, 52, 360–368.
50. Meyer, C., Hickson, L., Fletcher, A. (2014). Identifying the barriers and facilitators to optimal hearing aid self-efficacy. Int J Audiol, 53(Suppl 1), S28–S37.
51. Nair, E. L., & Cienkowski, K. M. (2010). The impact of health literacy on patient understanding of counseling and education materials. Int J Audiol, 49, 71–75.
52. Poost-Foroosh, L., Jennings, M. B., Shaw, L., et al. (2011). Factors in client-clinician interaction that influence hearing aid adoption. Trends Amplif, 15, 127–139.
53. Poost-Foroosh, L., Jennings, M. B., Cheesman, M. F. (2015). Comparisons of client and clinician views of the importance of factors in client-clinician interaction in hearing aid purchase decisions. J Am Acad Audiol, 26, 247–259.
54. Reese, J. L., & Hnath-Chisolm, T. (2005). Recognition of hearing aid orientation content by first-time users. Am J Audiol, 14, 94–104.
55. Rosas, S. R., & Kane, M. (2012). Quality and rigor of the concept mapping methodology: A pooled study analysis. Eval Program Plann, 35, 236–245.
56. Saunders, G. H., Lewis, M. S., Forsline, A. (2009). Expectations, prefitting counseling, and hearing aid outcome. J Am Acad Audiol, 20, 320–334.
57. Solheim, J. (2011). Preconceptions and expectations of older adults about getting hearing aids. J Multidiscip Healthc, 4, 1–8.
58. Southall, K., Gagné, J. P., Leroux, T. (2006). Factors that influence the use of assistance technologies by older adults who have a hearing loss. Int J Audiol, 45, 252–259.
59. SPSS Inc. (2014). IBM © SPSS Statistics (Version V21). Chicago, IL: IBM Corp. Released 2012.
60. Stephens, D. (2009). Living With Hearing Difficulties: The Process of Enablement. West Sussex, United Kingdom: John Wiley & Sons Ltd.
61. Thorén, E. S., Oberg, M., Wänström, G., et al. (2014). A randomized controlled trial evaluating the effects of online rehabilitative intervention for adult hearing-aid users. Int J Audiol, 53, 452–461.
62. Trochim, W., & Kane, M. (2005). Concept mapping: An introduction to structured conceptualization in health care. Int J Qual Health Care, 17, 187–191.
63. Trochim, W. M. (1989). An introduction to concept mapping for planning and evaluation. Eval Program Plann, 12, 1–16.
64. West, R. L., & Smith, S. L. (2007). Development of a hearing aid self-efficacy questionnaire. Int J Audiol, 46, 759–771.
65. Williams, V. A., Johnson, C. E., Danhauer, J. L. (2009). Hearing aid outcomes: Effects of gender and experience on patients’ use and satisfaction. J Am Acad Audiol, 20, 422–432; quiz 459.