A practical guide to information systems process improvement

A Practical Guide to Information Systems Process Improvement

Volumn , Issue , 2000, Pages 1-263

  Cassidy, Anita ^a   Guggenberger, Keith ^b  

^a Strategic Computing Directions Incorporated   (United States)

^b Starkey Laboratories   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85055522195     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Book

References (8)

1. CenterLine Software, Inc. CenterLine Software, Cambridge, MA, 1996.
2. Gartner Group, “Best Practices List,” Interpose, Gartner, Stamford, CT, 1997.
3. META Group. IT Performance Engineering and Measurement Strategies, Meta Group, Stamford, CT, 1999.
4. Paulk, Mark C., Curtis, Bill, Chrissis, Mary Beth, and Weber, Charles V. “The Capability Maturity Model of Software,” Carnegie Mellon University, Pittsburgh, PA, 1991.
5. Senge, Peter M. The Fifth Discipline: The Art and Practice of The Learning Organization, Currency Doubleday, New York, 1990.
6. The Standish Group International, Inc. “Will Your Project Survive,” CIO Magazine, February 15, 1999, p. 42.
7. Stikeleather, Jim. “Insane Expectations,” Computerworld Client/Server Journal, November 1995.
8. Strassmann, Paul. “Quality Is the Answer to the Labor ‘Crisis,’” Computerworld, June 8, 1998.