Trust management in the Finnish Ministries: Evaluation of management systems

International Journal of Public Administration

Volumn 26, Issue 8-9, 2003, Pages 915-940

  Harisalo, Risto ^a   Stenvall, Jari ^b  

^a TAMPERE UNIVERSITY OF TECHNOLOGY   (Finland)

^b UNIVERSITY OF LAPLAND   (Finland)

Author keywords

Central government; Civil servants; Management; Trust

Indexed keywords

EID: 85050648907     PISSN: 01900692     EISSN: 15324265     Source Type: Journal    
DOI: 10.1081/PAD-120019353     Document Type: Article

References (50)

1. Ghoshal, S., and Bertlett, C. A., 1997. The Individualized Corporation: A Fundamentally New Approach to Management 142–150. New York: HarperBusiness.
2. Stone, B., 1997. Confronting Company Politics 70London: Macmillan Business.
3. Lewis, J. D., 1995. The Connected Corporation: How Leading Companies Win Through Customer-Supplier Alliances 177–179. New York: The Free Press.
4. Harisalo, R., and Stenvall, J., 2001. Luottamus johtamiseen ministeriöissä. Valtion keskushallinnon uudistaminen Finland: Helsinki. (Trust Management in Ministries)
5. Dror, Y., Towards Knowledge-Intensive and Innovative Government, The IPTS Report 2002 Vol. 64, 29–30.
6. Osbome, D., and Gaebler, T., 1993. Reinventing Government: How the Entrepreneurial Spirit Is Transforming the Public Sector 250–271. New York: A Plume Book.
7. Mariotti, J. L., 1996. The Power of Partnership: The Next Step Beyond TQM, Reengineering and Lean Production Cambridge, MA: Blackwell.
8. Rycroft, R. W., and Kash, D. E., 1999. The Complexity Challenge: Technological Innovation for the 21st Century New York: Pinter.
9. Rojas, M., 2001. The Riddle of Post-National Power and the Global Protocol 11–18. Sweden: Timbro.
10. Lipset, S. M., and Schneider, W., 1983. The Confidence Gap: Business, Labor, and Government in the Public Mind 378–384. New York: The Free Press.
11. Naurin, D., 2001. Den demokratiske lobbyisten 109–110. Finland: Boréo. (Democratic lobbying)
12. Mintzberg, H., 1979. Structuring of Organizations 20Englewood Cliffs: Prentice-Hall.
13. Colenso, M., 2000. Kaizen Strategies for Successful Organizational Change: Evolution and Revolution in the Organization 14London: Financial Times and Prentice-Hall.
14. Annison, M. H., and Wilford, D. S., 1998. Trust Matters: New Directions in Health Care Leadership 4–14. San Francisco: Jossey-Bass Publishers.
15. Kouzes, J. M., and Posner, B. Z., 1993. Credibility: How Leaders Gain and Lose It, Why People Demand It 13–18. San Francisco: Jossey-Bass Publishers.
16. Meyerson, D., Weick, K. E., and Kramer, R. M., 1996. “ Swift, trust and temporary groups ”. In Trust in Organization: Frontiers of Theory and Research Edited by: Kramer, R. M., and Tyler, T. R., 168Thousand Oaks: Sage Publications.
17. Child, J., 2002. Trust—the fundamental bond in global collaboration. Organ. Dyn., 29 (4): 275
18. Fukuyama, F., 1995. Trust: The Social Virtues & The Creation of Prosperity New York: The Free Press.
19. Kolb, E. J., 1978. A Framework for Political Analysis 9New Jersey: Prentice-Hall, Inc.
20. Harisalo and Miettinen. 1997.
21. Harisalo, R., and Miettinen, E., 1997. Trust Capital: The Third Force of Entrepreneurship, University of Tampere Tampere, Finland: Department of Administrative Science.
22. Rein, M., 1976. Social Science and Public Policy 20–26. Harmondsworth, Middlesex: Penguin Education.
23. Waldo, D., 1990. “ A theory of public administration: means in our time, a theory of politics also ”. In Public Administration: The State of the Discipline Edited by: Lynn, N. B., and Wildawski, A., 74–81. New Jersey: Chatham House Publishers, Inc.
24. Simon, H. A., 1979. Päätöksenteko ja hallinto 92–96. Espoo, Finland: Weilin+Göös. (Administrative Behavior)
25. George, S., and Bache, I., 2001. Politics in the European Union 20–22. Oxford: Oxford University Press.
26. Peterson, J., and Shackleton, M., 2002. The Institutions of the European Union 2–4. Oxford: Oxford University Press.
27. Galbraith, J. R., 1995. Designing Organizations: An Executive Briefing on Strategy, Structure, and Process 13San Francisco: Jossey-Bass Publishers.
28. Colenso, M., 2000. Kaizen Strategies for Successful Organizational Change: Evolution and Revolution in the Organization 15London: Financial Times and Prentice-Hall.
29. Peters, T. J., and Waterman, R. H., 1982. In Search of Excellence: Lessons from America's Best-Run Companies 236New York: Harper & Row, Publishers.
30. Miettinen, E., and Saarinen, E., 1990. Muutostekijä Juva, Finland: WSOY. (Change Factor)
31. Rosen, R. H., 1996. Leading People: Transforming Business from the Inside Out 12New York: Viking.
32. Peck, M. S., 1987. The Different Drum: Community Making and Peace 59New York: Simon & Schuster.
33. Stenvall, J., 2000. Käskyläisestä toimijaksi. Valtion keskushallinnon virkamiesten pätevyyden arvostusten kehitys suuriruhtinaskunnan ajan alusta 2000-luvulle Tampere, Finland: Acta Universitatis Tamperensis 759. (From subordinate to initiator. Development of esteem of central administration officials' competence from the early days Finnish grand duchy to 21st century)
34. Numminen, J., 1999. “ The council of state ”. In Power and Bureaucracy in Finland 1809–1998 Edited by: Selovuori, J., 45–86. Helsinki, Finland: Edita.
35. Tiihonen and Seppo. 1999. “ Towards a new kind of state sector ”. In Power and Bureaucracy in Finland 1809–1998 227–237. Helsinki, Finland: Edita.
36. Harisalo, R., and Stenvall, J., 2002. Luottamus ja epäluottamus kunnanhallituksen päätösenteossa Helenski: Suomen Kuntaliitto, Acta Nro 151. (Trust and Mistrust in Political Decision-Making of Municipal Boards)
37. Mälkiä, M., and Stenvall, J., 1998. Contradictions between the professional and political roles of higher civil servants. Problems in politically representative bureaucracies. Administrative Studies,: 230–244.
38. Bouckaert, G., Ormond, D., and Peters, G., 2000. A Potential Governance for Finland Helsinki, Finland: Ministry of Finance.
39. Nagurney, A., and Dong, J., 2002. Super Networks: Decision-Making for the Information Age Cheltenham, UK: Edward Elgar.
40. Chandler, A. D., Jr. 1962. Strategy and Structure Cambridge, MA: MIT Press.
41. Ansoff, I. A., 1965. Corporate Strategy. An Analytical Approach to Business Policy for Growth and Expansion New York: McGraw-Hill.
42. Moss Kanter, R., 1992. The Change Masters: Corporate Entrepreneurs at Work 294London: Routledge.
43. Galbraith, J. R., 1995. Designing Organizations: An Executive Briefing on Strategy, Structure, and Process 70San Francisco: Jossey-Bass Publishers.
44. Farkas, C. M., and De Backer, P., 1996. Maximum Leadership 268–271. New York: Henry Holt and Company.
45. Herzberg, F., 1998. One More Time: How Do You Motivate Employees? In Harvard Business Review: Business Classics: Fifteen Key Concepts for Managerial Success 43–44. Harvard: Harvard Business School Publishing Corp.
46. Hammer, M., and Champy, J., 1993. “ Reengineering the corporation ”. In A Manifesto for Business Revolution Harper Business.
47. Hammer, M., 1996. Beyond Reengineering: How the Process-Centered Organization Is Changing Our Work and Our Lives New York: Harper Business.
48. Hammer and Champy. 1993. 32–34.
49. Harisalo, R., and Miettinen, E., 1995. Kylässä vai kasarmilla? Yritysjohtamisen uutta aaltoa etsimässä Vol. 23(1), Talous & Yhteiskunta. (In Village or in Barracks? Looking for a New Wave for Corporate Management)
50. Harisalo, R., and Stenvall, J., 2001. Luottamus kansalaisyhteiskunnan peruskivenä: Kansalaisten luottamus ministeröihin Helsinki, Finland: Valtion keskushallinnon uudistaminen. (Trust as the Foundation of Civic Society: Citizens' Trust in Ministries)