What is resilience and how can it be nurtured? A systematic review of empirical literature on organizational resilience

International Journal of Health Policy and Management

Volumn 7, Issue 6, 2018, Pages 491-503

  Barasa, Edwine ^a,b   Mbau, Rahab ^a   Gilson, Lucy ^c,d  

^a Environmental Economics Unit   (Kenya)

^b UNIVERSITY OF OXFORD   (United Kingdom)

^c UNIVERSITY OF CAPE TOWN   (South Africa)

^d LONDON SCHOOL OF HYGIENE AND TROPICAL MEDICINE   (United Kingdom)

Author keywords

Complex adaptive systems; Everyday resilience; Health system resilience; Health system shocks

Indexed keywords

EMPIRICAL RESEARCH; HUMAN; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PSYCHOLOGICAL RESILIENCE;

EMPIRICAL RESEARCH; HUMANS; ORGANIZATIONAL INNOVATION; ORGANIZATIONAL OBJECTIVES; ORGANIZATIONS; RESILIENCE, PSYCHOLOGICAL;

EID: 85046849266     PISSN: None     EISSN: 23225939     Source Type: Journal    
DOI: 10.15171/ijhpm.2018.06     Document Type: Review

References (62)

1. Thomas S, Keegan C, Barry S, Layte R, Jowett M, Normand C. A framework for assessing health system resilience in an economic crisis: Ireland as a test case. BMC Health Serv Res. 2013;13:450. doi:10.1186/1472-6963-13-450
2. Kruk ME, Myers M, Varpilah ST, Dahn BT. What is a resilient health system? Lessons from Ebola. Lancet. 2015;385(9980):1910-1912. doi:10.1016/s0140-6736(15)60755-3
3. Kruk ME, Ling EJ, Bitton A, et al. Building resilient health systems: a proposal for a resilience index. BMJ. 2017;357:j2323. doi:10.1136/bmj.j2323
4. Haldane V, Ong SE, Chuah FL, Legido-Quigley H. Health systems resilience: meaningful construct or catchphrase? Lancet. 2017;389(10078):1513. doi:10.1016/s0140-6736(17)30946-7
5. Kieny MP, Evans DB, Schmets G, Kadandale S. Health-system resilience: reflections on the Ebola crisis in western Africa. Bull World Health Organ. 2014;92(12):850. doi:10.2471/blt.14.149278
6. Blanchet K, Nam SL, Ramalingam B, Pozo-Martin F.: Governance and Capacity to Manage Resilience of Health Systems: Towards a New Conceptual Framework. Int J Health Policy Manag. 2017;6(8):431-435. doi:10.15171/ijhpm.2017.36
7. Norris FH, Stevens SP, Pfefferbaum B, Wyche KF, Pfefferbaum RL. Community resilience as a metaphor, theory, set of capacities, and strategy for disaster readiness. Am J Community Psychol. 2008;41(1-2):127-150. doi:10.1007/s10464-007-9156-6
8. Holling CS. Resilience and stability of ecological systems. Annu Rev Ecol Syst. 1973;4:1-23. doi:10.1146/annurev.es.04.110173.000245
9. Folke C. Resilience: The emergence of a perspective for social–ecological systems analyses. Glob Environ Change. 2006;16(3):253-267. doi:10.1016/j.gloenvcha.2006.04.002
10. Pickett STA, Cadenasso ML, Grove JM. Resilient cities: meaning, models, and metaphor for integrating the ecological, socio-economic, and planning realms. Landsc Urban Plan. 2004;69(4):369-384. doi:10.1016/j.landurbplan.2003.10.035
11. Pike A, Dawley S, Tomaney J. Resilience, adaptation and adaptability. Cambridge Journal Regions Economy Society. 2010;3(1):59-70. doi:10.1093/cjres/rsq001
12. Bhamra R, Dani S, Burnard K. Resilience: the concept, a literature review and future directions. Int J Prod Res. 2011;49(18):5375-5393. doi:10.1080/00207543.2011.563826
13. Vogus TJ, Sutcliffe KM. Organizational resilience: towards a theory and research agenda. Paper presented at: ISIC. IEEE International Conference; 2007. doi:10.1109/ICSMC.2007.4414160
14. Achour N, Price AD. Resilience strategies of healthcare facilities: present and future. International Journal of Disaster Resilience in the Built Environment. 2010;1(3):264-276. doi:10.1108/17595901011080869
15. Ager AK, Lembani M, Mohammed A, et al. Health service resilience in Yobe state, Nigeria in the context of the Boko Haram insurgency: a systems dynamics analysis using group model building. Confl Health. 2015;9:30. doi:10.1186/s13031-015-0056-3
16. Andrew S, Arlikatti S, Siebeneck L, Pongponrat K, Jaikampan K. Sources of organisational resiliency during the Thailand floods of 2011: a test of the bonding and bridging hypotheses. Disasters. 2016;40(1):65-84. doi:10.1111/disa.12136
17. Beermann M. Linking corporate climate adaptation strategies with resilience thinking. J Clean Prod. 2011;19(8):836-842. doi:10.1016/j.jclepro.2010.10.017
18. Booher DE, Innes JE. Governance for Resilience: CALFED as a Complex Adaptive Network for Resource Management. Ecol Soc. 2010;15(3):35.
19. Burke S, Thomas S, Barry S, Keegan C. A Working Paper from the Resilience project in the Centre for Health Policy and Management, School of Medicine, Trinity College Dublin. https://www.tcd.ie/medicine/health_policy_management/assets/pdf/Resilience-working-paper-March-2014.pdf. 2014.
20. Christopher M, Peck H. Building the Resilient Supply Chain. The International Journal of Logistics Management. 2004;15(2):1-14. doi:10.1108/09574090410700275
21. Felland LE, Lesser CS, Staiti AB, Katz A, Lichiello P. The resilience of the health care safety net, 1996-2001. Health Serv Res. 2003;38(1 Pt 2):489-502. doi:10.1111/1475-6773.00126
22. Sawalha IH. Managing adversity: understanding some dimensions of organizational resilience. Management Research Review. 2015;38(4):346-366. doi:10.1108/MRR-01-2014-0010
23. Hassall ME, Sanderson PM, Cameron IT. Industry Perspectives on Organisational Resilience. RISK conference; Brisbane, Australia; May 2014:28-30.
24. Herrfahrdt-Paehle E, Pahl-Wostl C. Continuity and Change in Social-ecological Systems: the Role of Institutional Resilience. Ecol Soc. 2012;17(2). doi:10.5751/ES-04565-170208
25. Heese M, Kallus W, Kolodej C. Assessing Behaviour towards Organizational Resilience in Aviation. 5th REA Symposium managing trade offs; 24th-27th June 2013; Soesterberg, Netherlands; 2014:67-74.
26. Kachali H, Stevenson JR, Whitman Z, Seville E, Vargo J, Wilson T. Organisational Resilience and Recovery for Canterbury Organisations after the 4 September 2010 Earthquake. Australasian Journal of Disaster and Trauma Studies. 2012;2012(1):11-19.
27. Lapao LV, Silva A, Pereira N, Vasconcelos P, Conceicao C. Ebola impact on African health systems entails a quest for more international and local resilience: the case of African Portuguese speaking countries. Pan Afr Med J. 2015;22 Suppl 1:15. doi:10.11694/pamj.supp.2015.22.1.6653
28. Lembani M, Mohammed A, Abdulwahab A, et al. A Case Study of Technical Assistance to HIV Services in Cote d’Ivoire in the Context of Civil Unrest Following the Disputed Presidential Election of 2010. Cape Town; 2014.
29. Lembani M, Mohammed A, Abdulwahab A, et al. A Case Study of Maternal Health Service Provision in OR Tambo District, Eastern Cape, in the Context of Chronic Poor Health Performance. Cape Town; 2015.
30. Mafabi S, Munene JC, Ahiauzu A. Organisational Resilience: Testing the Interaction Effect of Knowledge Management and Creative Climate. Journal of Organizational Psychology. 2013;13(1/2):70-82.
31. McKenzie A, Abdulwahab A, Sokpo E, et al. Building a Resilient Health System: Lessons from Northern Nigeria. IDS Working Paper; Volume 2015 No. 454.
32. McManus S, Seville E, Brunsdon D, Vargo J. Resilience Management: A Framework for Assessing and Improving the Resilience of Organisations. Resilient Organisations Research Report; 2007:79-79.
33. McManus S, Seville E, Vargo J, Brunsdon D. Facilitated Process for Improving Organizational Resilience. Nat Hazards Rev. 2008;9(2):81-90. doi:10.1061/(ASCE)1527-6988(2008)9:2(81)
34. Nilakant V, Walker B, Rochford K, Van Heugten K. Leading in a Post-disaster Setting: Guidance for Human Resource Practitioners. New Zealand Journal Employment of Relations. 2013;38(1):1-13.
35. Nyikuri M, Tsofa B, Barasa E, Okoth P, Molyneux S. Crises and Resilience at the Frontline-Public Health Facility Managers under Devolution in a Sub-County on the Kenyan Coast. PLoS One. 2015;10(12):e0144768. doi:10.1371/journal.pone.0144768
36. Olsson P, Folke C, Berkes F. Adaptive comanagement for building resilience in social-ecological systems. Environ Manage. 2004;34(1):75-90. doi:10.1007/s00267-003-0101-7
37. Oluwasoye M, Ugonna N. Environmental risk: exploring organisational resilience and robustness. Int J Sci Eng Res. 2015;6(1):1103-1115.
38. Andersson R, Rudrajeet P, Torstensson H. Organisational resilience through crisis strategic planning: a study of Swedish textile SMEs in financial crises of 2007-2011. International Journal of Decision Sciences, Risk and Management. 2012;4(3/4):314-341. doi:10.1504/IJDSRM.2012.053372
39. Pal R, Torstensson H, Mattila H. Antecedents of organizational resilience in economic crises—an empirical study of Swedish textile and clothing SMEs. Int J Prod Econ. 2014;147:410-428. doi:10.1016/j.ijpe.2013.02.031
40. Sandanda M. What determines the resilience of retail business in an unstable business environment? Evidence from Harare Province. University of Zimbabwe Business Review. 2014;2(2):97-105.
41. Sheffi Y, Rice JB Jr. A Supply Chain View of the Resilient Enterprise. MIT Sloan Management Review. 2005;47(1):41-48.
42. Seville E, Brunsdon D, Dantas A, Le Masurier J, Wilkinson S, Vargo J. Building Organisational Resilience: A New Zealand Approach. http://hdl.handle.net/10092/649. Published 2006.
43. Seville E, Brunsdon D, Dantas A, Le Masurier J, Wilkinson S, Vargo J. Organisational resilience: Researching the reality of New Zealand organisations. J Bus Contin Emer Plan. 2008;2(3):258-266.
44. Stephenson A, Seville E, Vargo J, Roger D. Benchmark Resilience: A study of the resilience of organizations in the Auckland region. Auckland: Resilient Organizations Research Group (ResOrgs); 2010:1-49.
45. Walker B, Nilakant V, Baird R. Promoting Organisational Resilience through Sustaining Engagement in a Disruptive Environment: What are the implications for HRM? Research Forum. 2014:1-20.
46. Zhong S, Hou XY, Clark M, et al. Disaster resilience in tertiary hospitals: a cross-sectional survey in Shandong Province, China. BMC Health Serv Res. 2014;14:135. doi:10.1186/1472-6963-14-135
47. CASP UK. Critical Appraisal Skills Programme (CASP) Check lists. http://www.casp-uk.net/casp-tools-checklists. Accessed July 31, 2017. Published 2017.
48. Hannes K. Critical appraisal of qualitative research. In: Noyes J, Booth A, Hannes K, et al, eds. Supplementary Guidance for Inclusion of Qualitative Research in Cochrane Systematic Reviews of Interventions. Cochrane Collaboration Qualitative Methods Group; 2011. http://cqrmg.cochrane.org/supplemental-handbook-guidance. Accessed September 1, 2015.
49. Braun V, Clarke V. Using thematic analysis in psychology. Qual Res Psychol. 2006;3(2):77-101. doi:10.1191/1478088706qp063oa
50. Bristow G, Healy A. Building Resilient Regions: Complex Adaptive Systems and the Role of Policy Intervention. Raumforsch Raumordn. 2014;72(2):93-102. doi:10.1007/s13147-014-0280-0
51. Marion R. The Edge of Organization: Chaos and Complexity Theories of Formal Social Systems. London: Sage Publications; 1999.
52. Brinkerhoff DW, Bossert TJ. Health governance: principal-agent linkages and health system strengthening. Health Policy Plan. 2014;29(6):685-693. doi:10.1093/heapol/czs132
53. Macey WH, Schneider B. The meaning of employee engagement. Ind Organ Psychol. 2008;1(1):3-30. doi:10.1111/j.1754-9434.2007.0002.x
54. Moore ML, Westley F. Surmountable chasms: networks and social innovation for resilient systems. Ecol Soc. 2011;16(1):5.
55. Begun JW, Zimmerman B, Dooley K. Health Care Organizations as Complex Adaptive Systems. In: Mick SM, Wyttenbach M. San Francisco: Jossey-Bass; 2003:253-288.
56. Complex adaptive systems. London: Health Foundation; 2010.
57. Marion R, Bacon J. Organizational Extinction and Complex Systems. Emergence. 2000;1(4):71-94.
58. Lindberg C, Nash S, Lindberg C. On the edge: Nursing in the age of complexity. Bordentown: Plexus Press; 2008.
59. Zimmerman B. The Sage handbook of complexity and management. Thousand Oaks, CA: Sage Publishers; 2010.
60. Marion R, Uhl-Bien M. Leadership in Complex Organizations. The Leadership Quartely. 2001;12(4):389-418. doi:10.1016/S1048-9843(01)00092-3
61. Ford R. Complex leadership competency in health care: towards framing a theory of practice. Health Serv Manage Res. 2009;22(3):101-114. doi:10.1258/hsmr.2008.008016
62. Gilson L, Barasa E, Nxumalo N, et al. Everyday resilience in district health systems: emerging insights from the front lines in Kenya and South Africa. BMJ Glob Health. 2017;2:e000224. doi:10.1136/bmjgh-2016-000224