Leading 20,000+ Employees with a Process-Oriented Management System: Insights into Process Management at Lufthansa Technik Group

Management for Professionals

Volumn Part F612, Issue , 2018, Pages 505-520

  Kloppenburg, Mirko ^a   Kettenbohrer, Janina ^b   Beimborn, Daniel ^c   Bögle, Michael ^a  

^a Deutsche Lufthansa AG   (Germany)

^b UNIVERSITY OF BAMBERG   (Germany)

^c FRANKFURT SCHOOL OF FINANCE AND MANAGEMENT   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85045863624     PISSN: 21928096     EISSN: 2192810X     Source Type: Book Series    
DOI: 10.1007/978-3-319-58307-5_27     Document Type: Chapter

References (4)

1. Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. H. (2013). Fundamentals of business process management. Berlin: Springer.
2. Kettenbohrer, J., Beimborn, D., & Kloppenburg, M. (2013). Developing a governance model for successful business process standardization. In Proceedings of the 19th Americas Conference on Information Systems (AMCIS), Chicago, IL.
3. Kettenbohrer, J., Kloppenburg, M., & Beimborn, D. (2014). Driving process innovation: The application of a role-based governance model at Lufthansa Technik. In J. vom Brocke & T. Schmiedel (Eds.), BPM—Driving innovation in a digital world, management for professionals (pp. 275–286). Switzerland: Springer.
4. Loshin, D. (2008). Master data management. Burlington, MA: Morgan Kaufmann.