메뉴 건너뛰기




Volumn 60, Issue 3, 2018, Pages 281-292

Workarounds to Intended Use of Health Information Technology: A Narrative Review of the Human Factors Engineering Literature

Author keywords

health information technology (HIT); nursing and nursing systems; patient safety; workarounds

Indexed keywords

HUMAN ENGINEERING; NURSING; SAFETY ENGINEERING;

EID: 85043715856     PISSN: 00187208     EISSN: 15478181     Source Type: Journal    
DOI: 10.1177/0018720818762546     Document Type: Article
Times cited : (40)

References (56)
  • 1
    • 73449101896 scopus 로고    scopus 로고
    • Barcode medication. Administration implementation in an acute care hospital and lessons learned
    • Agrawal A., Glasser A. R., (2009). Barcode medication. Administration implementation in an acute care hospital and lessons learned. Journal of Healthcare Information Management, 23(4), 24–29.
    • (2009) Journal of Healthcare Information Management , vol.23 , Issue.4 , pp. 24-29
    • Agrawal, A.1    Glasser, A.R.2
  • 3
    • 1542327773 scopus 로고    scopus 로고
    • Some unintended consequences of information technology in health care: The nature of patient care information system-related errors
    • Ash J. S., Berg M., Coiera E., (2004). Some unintended consequences of information technology in health care: The nature of patient care information system-related errors. Journal of the American Medical Informatics Association, 11(2), 104–112.
    • (2004) Journal of the American Medical Informatics Association , vol.11 , Issue.2 , pp. 104-112
    • Ash, J.S.1    Berg, M.2    Coiera, E.3
  • 6
    • 76949095791 scopus 로고    scopus 로고
    • Diamonds in the rough: Positive deviance and complexity
    • Clancy T. R., (2010). Diamonds in the rough: Positive deviance and complexity. JONA, 40, 53–56.
    • (2010) JONA , vol.40 , pp. 53-56
    • Clancy, T.R.1
  • 7
    • 0030452804 scopus 로고    scopus 로고
    • Special section: Adapting to new technology in the operating room
    • Cook R. I., Woods D. D., (1996). Special section: Adapting to new technology in the operating room. Human Factors, 38, 593–613.
    • (1996) Human Factors , vol.38 , pp. 593-613
    • Cook, R.I.1    Woods, D.D.2
  • 8
    • 85032672982 scopus 로고    scopus 로고
    • Workarounds to hospital electronic prescribing systems: A qualitative study in English hospitals
    • Cresswell K. M., Mozaffar H., Lee L., Williams R., Sheikh A., (2017). Workarounds to hospital electronic prescribing systems: A qualitative study in English hospitals. BMJ Qual Saf, 26(7), 542–551.
    • (2017) BMJ Qual Saf , vol.26 , Issue.7 , pp. 542-551
    • Cresswell, K.M.1    Mozaffar, H.2    Lee, L.3    Williams, R.4    Sheikh, A.5
  • 9
    • 85016141496 scopus 로고    scopus 로고
    • Applying the theoretical domains framework to identify barriers and targeted interventions to enhance nurses’ use of electronic medication management systems in two Australian hospitals
    • Debono D., Taylor N., Lipworth W., Greenfield D., Travaglia J., Black D., Braithwaite J., (2017). Applying the theoretical domains framework to identify barriers and targeted interventions to enhance nurses’ use of electronic medication management systems in two Australian hospitals. Implementation Science, 12(1), 1–13.
    • (2017) Implementation Science , vol.12 , Issue.1 , pp. 1-13
    • Debono, D.1    Taylor, N.2    Lipworth, W.3    Greenfield, D.4    Travaglia, J.5    Black, D.6    Braithwaite, J.7
  • 11
    • 0029030537 scopus 로고
    • Measurement of situation awareness in dynamic systems
    • Endsley M. R., (1995). Measurement of situation awareness in dynamic systems. Human Factors, 37, 65–84.
    • (1995) Human Factors , vol.37 , pp. 65-84
    • Endsley, M.R.1
  • 12
    • 33745206679 scopus 로고    scopus 로고
    • Persistence of unsafe practice in everyday work: An exploration of organizational and psychological factors constraining safety in the operating room
    • Espin S., Lingard L., Baker G. R., Regehr G., (2006). Persistence of unsafe practice in everyday work: An exploration of organizational and psychological factors constraining safety in the operating room. Quality and Safety in Health Care, 15(3), 165–170.
    • (2006) Quality and Safety in Health Care , vol.15 , Issue.3 , pp. 165-170
    • Espin, S.1    Lingard, L.2    Baker, G.R.3    Regehr, G.4
  • 16
    • 84865093602 scopus 로고    scopus 로고
    • Evolving work routines: Adaptive routinization of information technology in healthcare
    • Goh J. M., Gao G., Agarwal R., (2011). Evolving work routines: Adaptive routinization of information technology in healthcare. Information Systems Research, 22(3), 565–585.
    • (2011) Information Systems Research , vol.22 , Issue.3 , pp. 565-585
    • Goh, J.M.1    Gao, G.2    Agarwal, R.3
  • 18
    • 67649383347 scopus 로고    scopus 로고
    • User-designed information tools to support communication and care coordination in a trauma hospital
    • Gurses A. P., Xiao Y., Hu P., (2009). User-designed information tools to support communication and care coordination in a trauma hospital. Journal of Biomedical Informatics, 42(4), 667–677.
    • (2009) Journal of Biomedical Informatics , vol.42 , Issue.4 , pp. 667-677
    • Gurses, A.P.1    Xiao, Y.2    Hu, P.3
  • 19
    • 84927169939 scopus 로고    scopus 로고
    • Pediatric medication administration errors and workflow following implementation of a bar code medication administration system
    • Hardmeier A., Tsourounis C., Moore M., Abbott W. E., Guglielmo B. J. (2014). Pediatric medication administration errors and workflow following implementation of a bar code medication administration system. Journal for Healthcare Quality, 36(4), 54–63.
    • (2014) Journal for Healthcare Quality , vol.36 , Issue.4 , pp. 54-63
    • Hardmeier, A.1    Tsourounis, C.2    Moore, M.3    Abbott, W.E.4    Guglielmo, B.J.5
  • 20
    • 84880703871 scopus 로고    scopus 로고
    • Automation and adaptation: Nurses’ problem-solving behavior following the implementation of bar-coded medication administration technology
    • Holden R. J., Rivera-Rodriguez A. J., Faye H., Scanlon M. C., Karsh B. T., (2013). Automation and adaptation: Nurses’ problem-solving behavior following the implementation of bar-coded medication administration technology. Cognition, Technology & Work, 15(3), 283–296.
    • (2013) Cognition, Technology & Work , vol.15 , Issue.3 , pp. 283-296
    • Holden, R.J.1    Rivera-Rodriguez, A.J.2    Faye, H.3    Scanlon, M.C.4    Karsh, B.T.5
  • 23
    • 85045571656 scopus 로고    scopus 로고
    • Higher accuracy of complex medication reconciliation through improved design of electronic tools
    • [Advance online publication]
    • Horsky J., Drucker E. A., Ramelson H. Z., (2017). Higher accuracy of complex medication reconciliation through improved design of electronic tools. Journal of the American Medical Informatics Association [Advance online publication]. doi:10.1093/jamia/ocx127
    • (2017) Journal of the American Medical Informatics Association
    • Horsky, J.1    Drucker, E.A.2    Ramelson, H.Z.3
  • 24
    • 27544513298 scopus 로고    scopus 로고
    • Mission drift in qualitative research, or moving toward a systematic review of qualitative studies, moving back to a more systematic narrative review
    • Jones K., (2004). Mission drift in qualitative research, or moving toward a systematic review of qualitative studies, moving back to a more systematic narrative review. Qualitative Report, 9(1), 95–112.
    • (2004) Qualitative Report , vol.9 , Issue.1 , pp. 95-112
    • Jones, K.1
  • 25
    • 84928760874 scopus 로고    scopus 로고
    • Unfinished nursing care, missed care, and implicitly rationed care: State of the science review
    • Jones T. L., Hamilton P., Murry N., (2015). Unfinished nursing care, missed care, and implicitly rationed care: State of the science review. International Journal of Nursing Studies, 52(6), 1121–1137.
    • (2015) International Journal of Nursing Studies , vol.52 , Issue.6 , pp. 1121-1137
    • Jones, T.L.1    Hamilton, P.2    Murry, N.3
  • 27
    • 45849139772 scopus 로고    scopus 로고
    • Workarounds to barcode medication administration systems: Their occurrences, causes, and threats to patient safety
    • Koppel R., Wetterneck T., Telles J. L., Karsh B. T., (2008). Workarounds to barcode medication administration systems: Their occurrences, causes, and threats to patient safety. Journal of the American Medical Informatics Association, 15(4), 408–423.
    • (2008) Journal of the American Medical Informatics Association , vol.15 , Issue.4 , pp. 408-423
    • Koppel, R.1    Wetterneck, T.2    Telles, J.L.3    Karsh, B.T.4
  • 29
    • 0033931435 scopus 로고    scopus 로고
    • There is more to monitoring a nuclear power plant than meets the eye
    • Mumaw R. J., Roth E. M., Vicente K. J., Burns C. M., (2000). There is more to monitoring a nuclear power plant than meets the eye. Human Factors, 42, 36–55.
    • (2000) Human Factors , vol.42 , pp. 36-55
    • Mumaw, R.J.1    Roth, E.M.2    Vicente, K.J.3    Burns, C.M.4
  • 30
    • 67649361354 scopus 로고    scopus 로고
    • The impact of computerized provider order entry systems on inpatient clinical workflow: A literature review
    • Niazkhani Z., Pirnejad H., Berg M., Aarts J., (2009). The impact of computerized provider order entry systems on inpatient clinical workflow: A literature review. Journal of the American Medical Informatics Association, 16(4), 539–549.
    • (2009) Journal of the American Medical Informatics Association , vol.16 , Issue.4 , pp. 539-549
    • Niazkhani, Z.1    Pirnejad, H.2    Berg, M.3    Aarts, J.4
  • 31
    • 46649105475 scopus 로고    scopus 로고
    • The way I see it: Workarounds and hacks: The leading edge of innovation
    • Norman D. A., (2008). The way I see it: Workarounds and hacks: The leading edge of innovation. Interactions, 15(4), 47–48.
    • (2008) Interactions , vol.15 , Issue.4 , pp. 47-48
    • Norman, D.A.1
  • 33
    • 0036715703 scopus 로고    scopus 로고
    • Improving patient safety by identifying side effects from introducing bar coding in medication administration
    • Patterson E. S., Cook R. I., Render M. L., (2002). Improving patient safety by identifying side effects from introducing bar coding in medication administration. Journal of the American Medical Informatics Association, 9(5), 540–553.
    • (2002) Journal of the American Medical Informatics Association , vol.9 , Issue.5 , pp. 540-553
    • Patterson, E.S.1    Cook, R.I.2    Render, M.L.3
  • 34
    • 79958228237 scopus 로고    scopus 로고
    • Investigating stacking: How do registered nurses prioritize their activities in real-time?
    • Patterson E. S., Ebright P. R., Saleem J. J., (2011). Investigating stacking: How do registered nurses prioritize their activities in real-time? International Journal of Industrial Ergonomics, 41(4), 389–393.
    • (2011) International Journal of Industrial Ergonomics , vol.41 , Issue.4 , pp. 389-393
    • Patterson, E.S.1    Ebright, P.R.2    Saleem, J.J.3
  • 35
    • 33646355689 scopus 로고    scopus 로고
    • Compliance with intended use of bar code medication administration in acute and long-term care: An observational study
    • Patterson E. S., Rogers M. L., Chapman R. J., Render M. L., (2006). Compliance with intended use of bar code medication administration in acute and long-term care: An observational study. Human Factors, 48, 15–22.
    • (2006) Human Factors , vol.48 , pp. 15-22
    • Patterson, E.S.1    Rogers, M.L.2    Chapman, R.J.3    Render, M.L.4
  • 36
    • 4644290991 scopus 로고    scopus 로고
    • Fifteen best practice recommendations for bar-code medication administration in the Veterans Health Administration
    • Patterson E. S., Rogers M. L., Render M. L., (2004). Fifteen best practice recommendations for bar-code medication administration in the Veterans Health Administration. The Joint Commission Journal on Quality and Safety, 30(7), 355–365.
    • (2004) The Joint Commission Journal on Quality and Safety , vol.30 , Issue.7 , pp. 355-365
    • Patterson, E.S.1    Rogers, M.L.2    Render, M.L.3
  • 37
    • 78650202414 scopus 로고    scopus 로고
    • Comparison of extent of use, information accuracy, and functions for manual and electronic patient status boards
    • Patterson E. S., Rogers M. L., Tomolo A. M., Wears R. L., Tsevat J., (2010). Comparison of extent of use, information accuracy, and functions for manual and electronic patient status boards. International Journal of Medical Informatics, 79(12), 817–823.
    • (2010) International Journal of Medical Informatics , vol.79 , Issue.12 , pp. 817-823
    • Patterson, E.S.1    Rogers, M.L.2    Tomolo, A.M.3    Wears, R.L.4    Tsevat, J.5
  • 38
    • 84865409128 scopus 로고    scopus 로고
    • Underground adaptations: Cases from health care
    • Perry S., Wears R., (2012). Underground adaptations: Cases from health care. Cognition, Technology, & Work, 14, 253–260.
    • (2012) Cognition, Technology, & Work , vol.14 , pp. 253-260
    • Perry, S.1    Wears, R.2
  • 39
    • 84862196760 scopus 로고    scopus 로고
    • Study of nurse workarounds in a hospital using bar code medication administration system
    • Rack L. L., Dudjak L. A., Wolf G. A., (2012). Study of nurse workarounds in a hospital using bar code medication administration system. Journal of Nursing Care Quality, 27(3), 232–239.
    • (2012) Journal of Nursing Care Quality , vol.27 , Issue.3 , pp. 232-239
    • Rack, L.L.1    Dudjak, L.A.2    Wolf, G.A.3
  • 40
    • 0004223940 scopus 로고
    • Cambridge, Cambridge University Press
    • Reason J. (1990). Human error. Cambridge: Cambridge University Press.
    • (1990) Human error
    • Reason, J.1
  • 41
    • 0029257139 scopus 로고
    • How in the world did we get into that mode?” Mode error and awareness in supervisory control
    • Sarter N. B., Woods D. D., (1995). “How in the world did we get into that mode?” Mode error and awareness in supervisory control. Human Factors, 37, 5–19.
    • (1995) Human Factors , vol.37 , pp. 5-19
    • Sarter, N.B.1    Woods, D.D.2
  • 47
    • 0035384434 scopus 로고    scopus 로고
    • How do operators monitor a complex, dynamic work domain? The impact of control room technology
    • Vicente K. J., Roth E. M., Mumaw R. J., (2001). How do operators monitor a complex, dynamic work domain? The impact of control room technology. International Journal of Human-Computer Studies, 54(6), 831–856.
    • (2001) International Journal of Human-Computer Studies , vol.54 , Issue.6 , pp. 831-856
    • Vicente, K.J.1    Roth, E.M.2    Mumaw, R.J.3
  • 49
    • 34547431185 scopus 로고    scopus 로고
    • Emergency department status boards: User-evolved artefacts for inter-and intra-group coordination
    • Wears R. L., Perry S. J., Wilson S., Galliers J., Fone J., (2007). Emergency department status boards: User-evolved artefacts for inter-and intra-group coordination. Cognition, Technology & Work, 9(3), 163–170.
    • (2007) Cognition, Technology & Work , vol.9 , Issue.3 , pp. 163-170
    • Wears, R.L.1    Perry, S.J.2    Wilson, S.3    Galliers, J.4    Fone, J.5
  • 51
    • 84937563307 scopus 로고    scopus 로고
    • Essential characteristics of resilience
    • Hollnagel E., Woods D.D., Leveson N.C., (eds), Aldershot, UK, Ashgate, In, (Eds.)
    • Woods D. D., (2006). Essential characteristics of resilience. In Hollnagel E., Woods D. D., Leveson N. C., (Eds.), Resilience engineering: Concepts and precepts (pp. 21–34). Aldershot, UK: Ashgate.
    • (2006) Resilience engineering: Concepts and precepts , pp. 21-34
    • Woods, D.D.1
  • 53
    • 0037543124 scopus 로고    scopus 로고
    • Distant supervision-local action given the potential for surprise
    • Woods D. D., Shattuck L. G., (2000). Distant supervision-local action given the potential for surprise. Cognition, Technology & Work, 2(4), 242–245.
    • (2000) Cognition, Technology & Work , vol.2 , Issue.4 , pp. 242-245
    • Woods, D.D.1    Shattuck, L.G.2
  • 54
    • 13444266241 scopus 로고    scopus 로고
    • Artifacts and collaborative work in healthcare: Methodological, theoretical, and technological implications of the tangible
    • Xiao Y., (2005). Artifacts and collaborative work in healthcare: Methodological, theoretical, and technological implications of the tangible. Journal of Biomedical Informatics, 38(1), 26–33.
    • (2005) Journal of Biomedical Informatics , vol.38 , Issue.1 , pp. 26-33
    • Xiao, Y.1
  • 56
    • 0038226754 scopus 로고    scopus 로고
    • Cognitive properties of a whiteboard: A case study in a trauma centre
    • Dordrecht, Springer, In
    • Xiao Y., Lasome C., Moss J., Mackenzie C. F., Faraj S., (2001). Cognitive properties of a whiteboard: A case study in a trauma centre. In ECSCW 2001 (pp. 259–278). Dordrecht: Springer.
    • (2001) ECSCW 2001 , pp. 259-278
    • Xiao, Y.1    Lasome, C.2    Moss, J.3    Mackenzie, C.F.4    Faraj, S.5


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.