Applying cognitive psychology to system development

Fundamentals and Assessment Tools for Occupational Ergonomics

Volumn , Issue , 2006, Pages 517-534

  Smith, Philip J ^a   Stone, R Brian ^a   Spencer, Amy L ^b  

^a OHIO STATE UNIVERSITY   (United States)

^b Cognitive Systems Engineering Inc ^*  (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85042484032     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

References (75)

1. Annett, J. and Stanton, N. (2000). Task Analysis. London: Taylor & Francis.
2. Ashcraft, M.H. (2002). Cognition, 3rd ed. Upper Saddle River, NJ: Prentice Hall.
3. Baddeley, A. (1998). Human Memory: Theory and Practice. Boston: Allyn and Bacon.
4. Badre, A. N. (2002). Shaping Web Usability, Interaction Design in Context. Boston, MA: Pearson Education, Inc.
5. Baecker, R., Grudin, J. Buxton, W., and Greenberg, S. (1995). Readings in Groupware and Computer-Supported Cooperative Work: Assisting Human-Human Collaboration. San Francisco, CA: Morgan Kaufmann.
6. Baeza-Yates, R. and Ribeiro-Neto, B. (eds.) (1999). Modern Information Retrieval. Harlow, UK: Addison- Wesley.
7. Bainbridge, L. (1983). Ironies of automation. Automatica,19, 775-779.
8. Bennett, K.B. and Flach, J.M. (1992). Graphical displays: implications for divided attention, focused attention, and problem solving. Human Factors, 34(5), 513-533.
9. Bralla, J. (1998). Design for Manufacturability Handbook, 2nd ed. New York: McGraw Hill.
10. Bransford, J.D. and Johnson, M.K. (1972). Contextual prerequisites for understanding: Some investigations of comprehension and recall. Journal of Verbal Learning and Verbal Behavior, 11, 717-726.
11. Brehm, S., Kassin, S. M., and Fein, S. (1999). Social Psychology, (4th ed) Boston, MA: Houghton Mifflin Company.
12. Card, S., Moran, T., and Newell, A. (1983). The Psychology of Human-Computer Interaction. San Francisco, CA: Morgan Kaufmann.
13. Card, S., Mackinlay, J. and Shneiderman, B. (1999). Readings in Information Visualization: Using Vision to Think. San Francisco, CA: Morgan Kaufmann.
14. Carroll, J.M. (1995). Scenario-Based Design: Envisioning Work and Technology in System Development. New York: John Wiley & Sons.
15. Carroll, J.M. (2003). HCI Models, Theories and Frameworks: Toward a Multidisciplinary Science. San Francisco, CA: Morgan Kaufmann.
16. Diaper, D. and Stanton, N. (eds.) (2004). The Handbook of Task Analysis for Human-Computer Interaction. Mahwah, NJ: Lawrence Erlbaum.
17. Endsley, M. (2003). Designing for Situation Awareness. London: Taylor and Francis.
18. Eysenck, M. and Keane, M. (1990). Cognitive Psychology: A Student's Handbook. Hillsdale, NJ: Lawrence Erlbaum.
19. Flach, J.M. (1998). Cognitive systems engineering: putting things in context. Ergonomics, 41(2), 163-167.
20. Gentner, D. and Stevens, A. (1983). Mental Models. Hillsdale, NJ: Lawrence Erlbaum.
21. Gibson, J.J. (1986). The Ecological Approach to Visual Perception. Hillsdale, NJ: Lawrence Erlbaum.
22. Goldstein, B.E. (1996). Sensation and Perception. Pacific Grove, CA: Brooks/Cole.
23. Gordon, S.E. and Gill, R.T. (1997). Cognitive task analysis. In: C. Zsambok and G. Klein (eds.), Naturalistic Decision Making. Hillsdale, NJ: Lawrence Erlbaum, 131-140.
24. Helander, M. and Nagamachi, M. (1992). Design for Manufacturability: A Systems Approach to Concurrent Engineering and Ergonomics. London: Taylor and Francis.
25. Hollnagel, E. (2003). Handbook of Cognitive Task Design. Mahwah, NJ: Lawrence Erlbaum.
26. Horton, F. and Lewis, D. (eds.) (1991). Great Information Disasters. London: Association for Information Management.
27. Hutchins, E. (1995). Cognition in the Wild. Cambridge, MA: MIT Press.
28. Jagacinski, R.J. and Flach, J.M. (2003). Control Theory for Humans: Quantitative Approaches to Modelling Performance. Hillsdale, NJ: Lawrence Erlbaum.
29. Johnson, P., Duran, A., Hassebrock, F., Moller, J. Prietulla, M., Feltovich, P., and Swanson, D. (1981). Expertise and error in diagnostic reasoning. Cognitive Science, 5, 235-283.
30. Johnston, W.A. and Dark, V.J. (1986). Selective attention. Annual Review of Psychology, 37, 43-75.
31. Jonassen, D., Tessmer, M., and Hannum, W. (1999). Task Analysis Methods for Instructional Design. Mahwah, NJ: Lawrence Erlbaum.
32. Kirwan, B. and Ainsworth, L. (1992). A Guide to Task Analysis. London: Taylor and Francis.
33. Klein, G. (2000). Cognitive task analysis of teams. In: J.M. Schraagen, S. Chipman, and V. Shalin (eds.), Cognitive Task Analysis. Mahwah, NJ: Lawrence Erlbaum, 417-430.
34. Krug, S. (2000). Don't Make Me Think-A Common Sense Approach to Web Usability. Indianapolis, IN: New Riders.
35. Lewis, C. and Wharton, C. (1997). Cognitive walkthroughs. In: M. Helander, T. Landauer, and P. Prabhu (eds.), Handbook of Human-Computer Interaction, 2nd edn. Amsterdam: Elsevier, 717-731.
36. Mayhew, D. (1999). The Usability Engineering Lifestyle: A Practitioner's Handbook for User Interface Design. San Francisco, CA: Morgan Kaufmann.
37. Mirel, B. (2003). Interaction Design for Complex Problem Solving: Developing Useful and Usable Software. San Francisco, CA: Morgan Kaufmann.
38. Mitta, D., Delk, C., and Lively, W. (1995). Selecting system functionalities for interface evaluation. Human Factors, 37(4), 817-834.
39. Nielsen, J. (1994). Usability Engineering. San Francisco, CA: Morgan Kaufmann.
40. Nielsen, J. (1997). Usability testing. In: G. Salvendy (ed.), Handbook of Human Factors and Ergonomics. New York: John Wiley & Sons, 1543-1567.
41. Neilsen, J. (2000). Designing Web Usability: The Practice of Simplicity. Indianapolis, IN: New Riders.
42. Nielsen, J. and Mack, R. (1994). Usability Inspection Methods. New York: John Wiley & Sons.
43. Norman, D. (2002). The Design of Everyday Things. New York: Doubleday.
44. Olson, G.M. and Olson, J.S. (2003). Human-computer interaction: psychological aspects of the human use of computing. Annual Review of Psychology, 54, 491-516.
45. Parasuraman, R., and Riley, V. (1997). Humans and automation: use, misuse, disuse, abuse. Human Factors, 39(2), 230-253.
46. Pashler, H., Johnston, J.C. and Ruthruff, E. (2001). Attention and performance. Annual Review of Psychology, 52, 629-651.
47. Plous, S. (1993). The Psychology of Judgment and Decision Making. New York: McGraw-Hill.
48. Preece, J. (1994). Human-Computer Interaction. Harlow, UK: Addison-Wesley.
49. Reason, J. (1991). Human Error. Cambridge, UK: Cambridge University Press.
50. Reason, J. (1997). Managing the Risks of Organizational Accidents. Aldershot, Hampshire, UK: Ashgate.
51. Rosenfeld, L. and Morville, P. (2002). Information Architecture for the World Wide Web, 2nd ed. Sebastopol, CA: O'Reilly.
52. Rosson, M.B. and Carroll, J.M. (2001). Usability Engineering: Scenario-Based Development of HumanComputer Interaction. San Francisco, CA: Morgan Kaufmann.
53. Roth, E.M., Bennett, K., and Woods, D.D. (1987). Human interaction with an "intelligent" machine. International Journal of Man-Machine Studies, 27, 479-525.
54. Rubenstein, R. and Hersh, H. (1984). The Human Factor. Boston, MA: Digital Press.
55. Rubin, T. (1994). Handbook of Usability Testing: How to Plan, Design and Conduct Effective Tests. New York: John Wiley & Sons.
56. Schraagen, J. M., Chipman, S. and Shalin, V. (eds.) (2000). Cognitive Task Analysis. Mahwah, NJ: Lawrence Erlbaum.
57. Sheridan, T. (2002). Humans and Automation: System Design and Research Issues. Chichester, UK: Wiley.
58. Shepherd, A. (2000). Hierarchical Task Analysis. London: Taylor & Francis.
59. Shute, S., and Smith, P. J. (1992). Knowledge-based search tactics. Information Processing and Management, 29, 29-45.
60. Silver, M. (2005). Exploring Interface Design. Clifton Park, NY: Delmar Learning.
61. Skirka, L., Mosier, K., and Burdick, M. (1999). Does automation bias decision making? International Journal of Human-Computer Systems, 51, 991-1006.
62. Smith, PJ. and Geddes, N. (2003). A cognitive systems engineering approach to the design of decision support systems. In: J. Jacko and A. Sears (eds.), The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications. Mahwah, NJ: Lawrence Erlbaum Associates, 656-675.
63. Smith, PJ., McCoy, E., and Layton, C. (1997). Brittleness in the design of cooperative problem-solving systems: the effects on user performance. IEEE Transactions on Systems, Man, and Cybernetics, 27(3), 360-370.
64. Spool, J., Scanlon, T., Snyder, C., DeAngelo, T. and Schroeder, W. (1998). Web Site Usability: A Designer's Guide. San Francisco, CA: Morgan Kaufmann.
65. Tufte, E.R. (1983). The Visual Display of Quantitative Information. Chesire, CT: Graphics Press.
66. Tufte, E.R. (1990). Envisioning Information. Chesire, CT: Graphics Press.
67. Tufte, E.R. (1997). Visual Explanations. Cheshire, CT: Graphics Press.
68. Van Duyne, D., Landay, J., and Hong, J. (2003). The Design of Sites. Boston, MA: Addison-Wesley.
69. Vincente, K. (1999). Computer Work Analysis: Toward Safe, Productive and Healthy Computer-Based Work. Mahwah, NJ: Lawrence Erlbaum.
70. Vicente, K.J. (2002). Ecological interface design: progress and challenges. Human Factors, 44(1), 62-78.
71. Watzman, S. (2003). Visual design principles for usable interfaces. In: J. Jacko and A. Sears (eds.), The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications. Mahwah, NJ: Lawrence Erlbaum Associates, 263-285.
72. Wickens, C.D. and Hollands, J. (1999). Engineering Psychology and Human Performance, 3rd edition. Upper Saddle River, NJ: Prentice Hall.
73. Wickens, C.D., Lee, J., Liu, Y. and Gordon-Becker, S. (2004). An Introduction to Human Factors Engineering, 2nd edition. Upper Saddle River NJ: Pearson/Prentice Hall.
74. Witkin, B.R. and Altshuld, J.S. (1995). Planning and Conducting Needs Assessments. Thousand Oaks, CA: Sage Publications.
75. Yantis, S. (1998). Control of visual attention. In: H. Pashler (ed.), Attention. Hillsdale, NJ: Lawrence Erlbaum, 223-256.