CallSurf - Automatic transcription, indexing and structuration of call center conversational speech for knowledge extraction and query by content

Proceedings of the 6th International Conference on Language Resources and Evaluation, LREC 2008

Volumn , Issue , 2008, Pages 2623-2628

  Garnier Rizet, Martine ^a   Adda, Gilles ^b   Cailliau, Frederik ^c   Gauvain, Jean Luc ^b   Guillemin Lanne, Sylvie ^d   Lamel, Lori ^b   Vanni, Stephan ^a   Waast Richard, Claire ^e  

^a Vecsys   (France)

^b CNRS   (France)

^c Sinequa   (France)

^d Tour Gamma B   (France)

^e EDF R AND D   (France)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTATIONAL LINGUISTICS; MARKETING; NATURAL LANGUAGE PROCESSING SYSTEMS; PUBLIC RELATIONS; SPEECH RECOGNITION; TEXT PROCESSING; TRANSCRIPTION;

AMOUNT OF INFORMATION; AUTOMATIC TRANSCRIPTION; CONVERSATIONAL SPEECH; INDUSTRIAL PARTNERS; KNOWLEDGE EXTRACTION; MARKETING STRATEGY; NAMED ENTITY RECOGNITION; SPEECH RECOGNITION MODULES;

DATA MINING;

EID: 85037169554     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (13)

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