Strengthening communication to overcome lateral violence

Journal of Nursing Management

Volumn 20, Issue 5, 2012, Pages 599-606

  Ceravolo, Diane J ^a   Schwartz, Diane G ^a   Foltz Ramos, Kelly M ^a   Castner, Jessica ^b,c  

^a GATES VASCULAR INSTITUTE AT KALEIDA HEALTH   (United States)

^b Independent Health Care Consultant   (United States)

^c D'YOUVILLE COLLEGE   (United States)

Author keywords

Bullying; Communication; Incivility; Lateral violence; Nurse turnover; Quality improvement; TeamSTEPPS ; Verbal abuse

Indexed keywords

EID: 85027934632     PISSN: 09660429     EISSN: 1365263X     Source Type: Journal    
DOI: 10.1111/j.1365-2834.2012.01402.x     Document Type: Article

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