Does representative bureacracy improve public service performance?: Evidence from an instrumental variable approach

75th Annual Meeting of the Academy of Management, AOM 2015

Volumn , Issue , 2015, Pages 165-170

  Hong, Sounman ^a  

^a Yonsei University   (South Korea)

Author keywords

[No Author keywords available]

Indexed keywords

ETHNIC MINORITIES; INSTRUMENTAL VARIABLES; PUBLIC SERVICES;

EID: 85026350141     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.5465/AMBPP.2015.235     Document Type: Conference Paper

References (11)

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3. Chaney, C. K., & Saltzstein, G. H. 1998. Democratic and bureaucratic responsiveness: The police and domestic violence. American Journal of Political Science, 42: 745-68.
4. Home Office. 1999. Dismantling Barriers to Reflect the Community We Serve. The Recruitment, Retention, and Progression of Ethnic Minority Officers: Targets. London: Home Office.
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6. Kelman, S., Hong, S., & Turbitt, I. 2013. Are there managerial practices associated with the outcomes of an interagency service delivery collaboration? Evidence from British crime and disorder reduction partnerships. Journal of Public Administration Research and Theory, 23: 609-630.
7. Lipsky, M. 1980. Street-level Bureaucracy: Dilemmas of the Individual in Public Services. New York: Russell Sage Foundation.
8. Meier, K. J. 1993. Representative bureaucracy: A theoretical and empirical exposition. In J. L. Perry (Ed.), Research in Public Administration, 2: 1-35.
9. Meier, K. J., Wrinkle, R. D., & Polinard, J. L. 1999. Representative bureaucracy and distributional equity: Addressing the hard question. Journal of Politics, 61: 1025-1039.
10. Riccucci, N. M., Van Ryzin, G. G., & Lavena, C. F. 2014. Representative bureaucracy in policing: Does it increase perceived legitimacy? Journal of Public Administration Research and Theory, 24: 537-551.
11. Thompson, F. J. 1976. Minority groups in public bureaucracies: Are passive and active representation linked? Administration and Society, 8: 221-226.