Quality of care in family planning services in Senegal and their outcomes

BMC Health Services Research

Volumn 17, Issue 1, 2017, Pages

  Assaf, Shireen ^a   Wang, Wenjuan ^a   Mallick, Lindsay ^b  

^a ICF INTERNATIONAL   (United States)

^b AVENIR HEALTH   (United States)

Author keywords

Client satisfaction; Counseling; Family planning; Health facilities; Knowledge of method protection from STIs; Quality of care; Senegal; SPA

Indexed keywords

COUNSELING; DOCTOR PATIENT RELATION; FAMILY PLANNING; HEALTH CARE FACILITY; HUMAN; INTERVIEW; SATISFACTION; SENEGAL; ADOLESCENT; ADULT; ATTITUDE TO HEALTH; CONTRACEPTION; FEMALE; HEALTH CARE PLANNING; HEALTH CARE QUALITY; MIDDLE AGED; OUTCOME ASSESSMENT; PATIENT SATISFACTION; PROCEDURES; STANDARDS; YOUNG ADULT;

ADOLESCENT; ADULT; CONTRACEPTION; COUNSELING; FAMILY PLANNING SERVICES; FEMALE; HEALTH FACILITIES; HEALTH KNOWLEDGE, ATTITUDES, PRACTICE; HEALTH PLANNING; HUMANS; MIDDLE AGED; OUTCOME ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; PERSONAL SATISFACTION; QUALITY OF HEALTH CARE; SENEGAL; YOUNG ADULT;

EID: 85018928876     PISSN: None     EISSN: 14726963     Source Type: Journal    
DOI: 10.1186/s12913-017-2287-z     Document Type: Article

References (30)

1. Bongaarts J, Casterline J. Fertility transition: is sub-Saharan Africa different? Popul Dev Rev. 2013;38(s1):153-68.
2. United Nations (UN). World Population Prospects: The 2015 Revision. New York: Population Division: United Nations; 2016.
3. Agence Nationale de la Statistique et de la Démographie (ANSD) [Senegal] and ICF International. Sénégal : Enquête Démographique et de Santé Continue (EDS-Continue 2014). Rockville: ANSD and ICF International; 2015.
4. Blanc AK, Curtis SL, Croft TN. Monitoring contraceptive continuation: links to fertility outcomes and quality of care. Stud Fam Plan. 2002;33(2):127-40.
5. Arends-Kuenning M, Kessy FL. The impact of demand factors, quality of care and access to facilities on contraceptive use in Tanzania. J Biosoc Sci. 2007;39(1):1-26.
6. Jain AK. Fertility reduction and the quality of family planning services. Stud Fam Plan. 1989;20(1):1-16.
7. Koenig MA, Hossain MB, Whittaker M. The influence of quality of care upon contraceptive use in rural Bangladesh. Stud Fam Plan. 1997;28(4):278-89.
8. Magnani R, Hotchkiss D, Florence C, Shafer L. The impact of the family planning supply environment on contraceptive intentions and use in Morocco. Stud Fam Plan. 1999;30(2):120-32.
9. Mariko M. Quality of care and the demand for health services in Bamako, Mali: the specific roles of structural, process, and outcome components. Soc Sci Med. 2003;56(6):1183-96.
10. Mensch B, Arends-Kuenning M, Jain A. The impact of the quality of family planning services on contraceptive use in Peru. Stud Fam Plan. 1996;27(2):59-75.
11. RamaRao S, Lacuesta M, Costello M, Pangolibay B, Jones H. The link between quality of care and contraceptive use. Int Fam Plan Perspect. 2003;29(2):76-83.
12. Sanogo D, RamaRao S, Jones H, N'diaye P, M'bow B, Diop CB. Improving quality of care and use of contraceptives in Senegal. Afr J Reprod Health. 2003;7(2):57-73.
13. Abdel-Tawab N, Roter D. The relevance of client-centered communication to family planning settings in developing countries: lessons from the Egyptian experience. Soc Sci Med. 2002;54(9):1357-68.
14. Chikamata DM, Chinganya O, Jones H, Ramarao S. Dual needs: contraceptive and sexually transmitted infection protection in Lusaka, Zambia. Int Fam Plan Perspect. 2002;28(2):96-104.
15. Zapata LB, Tregear SJ, Curtis KM, Tiller M, Pazol K, Mautone-Smith N, Gavin LE. Impact of contraceptive counseling in clinical settings: a systematic review. Am J Prev Med. 2015;49(2):S31-45.
16. Donabedian A. The quality of care: How can it be assessed? Jama. 1988;260(12):1743-8.
17. Bruce J. Fundamental elements of the quality of care: a simple framework. Stud Fam Plan. 1990;21(2):61-91.
18. Bessinger RE, Bertrand JT. onitoring Quality of Care in Family Planning Programs : A Comparison of Observations and Client Exit Interviews. Int Fam Plan Perspect. 2001;27(2):7.
19. Assaf S, Wang W, Mallick L. Quality of Care in Family Planning Services at Health Facilities in Senegal. In: DHS Analytical Studies No 55. Rockville: ICF International; 2015.
20. Ministère de la Santé et de la Prévention: Plan National de Developpement Sanitaire: PNDS 2009-2018. 2009.
21. Agence Nationale de la Statistique et de la Démographie [Senegal] and ICF International. Sénégal Continuous Survey Year One 2012-2013 : Key Findings. Rockville: ANSD and ICF International; 2014.
22. IntraHealth International: 2011 Baseline Survey for the Senegal Urban Health Initiative (ISSU) Service Delivery Site Survey: Final Report. 2012. http://www.who.int/pmnch/media/events/2014/sen_pnds.pdf.
23. World Health Organization (WHO). Service Availability and Readiness Assessment (SARA): An annual monitoring system for service delivery. Geneva: World Health Organization; 2013.
24. Rowe AK, de Savigny D, Lanata CF, Victora CG. How can we achieve and maintain high-quality performance of health workers in low-resource settings? Lancet. 2005;366(9490):1026-35.
25. Thatte N, Choi Y: Does human resource management improve family planning service quality? Analysis from the Kenya Service Provision Assessment 2010. Health Policy Plann 2014:czu019.
26. Suh S, Moreira P, Ly M. Improving quality of reproductive health care in Senegal through formative supervision: results from four districts. Hum Resour Health. 2007;5(1):1-12.
27. Basinski A, Naylor C, Ferris L, Williams J, Llewellyn-Thomas H, Cohen M. Quality of care. 1. What is quality and how can it be measured. Can Med Assoc J. 1992;146(12):2153-8.
28. Shahidzadeh-Mahani A, Omidvari S, Baradaran H-R, Azin S-A. Factors affecting quality of care in family planning clinics: A study from Iran. Int J Qual Health Care. 2008;20(4):284-90.
29. Mayo E. The Human problems of an industrial civilization. New York: Routledge Taylor and Francis Group; 2004.
30. McCambridge J, Witton J, Elbourne DR. Systematic review of the Hawthorne effect: new concepts are needed to study research participation effects. J Clin Epidemiol. 2014;67(3):267-77.