Training differences between services and goods firms: Impact on performance, satisfaction, and commitment

Journal of Professional Services Marketing

Volumn 15, Issue 1, 1996, Pages 47-70

  Wolfe, William G ^a   Christiansen, Tim ^a   Evans, Kenneth R ^b   Schlacter, John L ^a  

^a ARIZONA STATE UNIVERSITY   (United States)

^b UNIVERSITY OF MISSOURI   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85017307489     PISSN: 07484623     EISSN: None     Source Type: Journal    
DOI: 10.1300/J090v15n01_04     Document Type: Article

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