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Volumn 21, Issue 6, 2000, Pages 223-241

When (not) to indulge in ‘puffery’: The role of consumer expectations and brand goodwill in determining advertised and actual product quality

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EID: 85016198317     PISSN: 01436570     EISSN: 10991468     Source Type: Journal    
DOI: 10.1002/mde.985     Document Type: Article
Times cited : (21)

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