The importance of cultural distance in the perception of evaluation of service quality

Journal of Quality Assurance in Hospitality and Tourism

Volumn 2, Issue 1-2, 2001, Pages 69-87

  Pikkemaat, B ^a   Weiermair, K ^a  

^a UNIVERSITY OF INNSBRUCK   (Austria)

Author keywords

Cultural constructs; Cultural distance; Culture; Satisfaction; Service quality; Tourists

Indexed keywords

EID: 85013221832     PISSN: 1528008X     EISSN: 15280098     Source Type: Journal    
DOI: 10.1300/J162v02n01_05     Document Type: Article

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