Reference services for children: Information needs and wants in the public library

Australian Library Journal

Volumn 53, Issue 3, 2004, Pages 261-272

  Brown, Anita ^a  

^a State Library of Tasmania   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85012557639     PISSN: 00049670     EISSN: None     Source Type: Journal    
DOI: 10.1080/00049670.2004.10721654     Document Type: Article

References (27)

1. ALIA (Australian Library and Information Association) (1992a) Statement on public library services to young people in Australia (online). http://alia.org.au/policies/ young.people.html [accessed 28 May 2002]
2. ALIA (Australian Library and Information Association) (1992b) Towards a quality service: goals, objectives and standards for public libraries in Australia, ALIA, Canberra.
3. ALSC (Association for Library Service to Children) (1999) ‘Competencies for librarians serving children in public libraries’ (revised edition). Journal of Youth Services in Libraries, vol 14 nº2, pp21–24.
4. Bishop, K & Salveggi, A 2001 ‘Responding to developmental stages in reference services to children’ Public Libraries, vol 40 nº6, pp354–358.
5. Bolin, N & Dyson, L 2000 ‘Where have all the students and their questions gone? Children’s use of public libraries to meet their information needs’ School Library Media Activities Monthly, vol 16 nº5, pp25–26.
6. Bunge, CA 1994 ‘Responsive reference service: breaking down age barriers’ School Library Journal, March, pp142–145.
7. Burton, MK (1998) ‘Reference interview: strategies for children’ North Carolina Libraries, vol 56, pp110–113.
8. Dixon, J (1996) ‘Are we childproofing our public libraries? Identifying the barriers that limit library use by children’ Public Libraries, vol 35 nº1, pp50–56.
9. Fasick, AM (1998) Managing children’s services in the public library. 2nd ed. Libraries Unlimited, Englewood, CO.
10. Fitzgibbons, SA (2000) ‘School and public library relationships: essential ingredients in implementing educational reforms and improving student learning’ School Library Media Research, vol 3; From School Library Media Research (online). http://www.ala.org/aasl/SLMR/vol3/relationships/relationships_main. html [Accessed 27 May 2002]
11. Gross, M (1995) ‘The imposed query’ RQ, vol 35 nº2, pp236–243.
12. Gross, M (2000) ‘The imposed query and information services for children’ Journal of Youth Services in Libraries, vol 13 nº2, pp10–17.
13. Hogan, PM (1986) ‘Do questions count? How to evaluate reference services to children and young adults’ Catholic Library World, vol 57 nº6, pp264–66.
14. Horning K (1994a) ‘Fishing for questions’ Wilson Library Bulletin, vol 68 nº9, pp57–60.
15. Horning, K (1994b) ‘How can I help you? The joys and challenges of reference work with children’ Show Me Libraries, vol 45, pp9–19.
16. Immroth, BF & Lance, KC (1996) ‘Output measures for children’s services in public libraries: a status report’ Public Libraries, July/August, pp240–245.
17. Kuhlthau, C (1986) ‘Stages in child and adolescent development and implications for library instructional programs’ in Information seeking: basing services on user’s behaviours ed. J Varlejs. McFarland, Jefferson, NC
18. Lance, KC, Rodney, MJ & Hamilton-Pennell, C (2000) How school librarians help kids achieve standards: the second Colorado study Hi Willow Research & Publishing, San Jose, CA
19. Lance, KC, Welborn, L & Hamilton-Pennell, C (1993) The impact of school library media centers on academic achievement Hi Willow Research & Publishing, San Jose, CA
20. Library and Information Services Council (England) (1995) Investing in children, (DNH Library Information Series No 22) HMSO London.
21. Library Association (1997) Children and young people: Library Association guidelines for public library services. 2nd ed Library Association Publishing, London.
22. Moore, P & St George, A (1991) ‘Children as information seekers: the cognitive demands of books and library systems’ School Library Media Quarterly, Spring pp161–168.
23. Orsini, LK (1971) ‘Reference service to children — past, present, and future’ Advances in Librarianship [Vol] 1 quoted in Hogan PM 1986 ‘Do questions count? How to evaluate reference services to children and young adults Catholic Library World, vol 57 nº6, p264.
24. Overmyer, E (1995) ‘Serving the reference needs of children’ Wilson Library Bulletin, vol 69 nº10 pp38–40, 141.
25. Riechel, R (1991) Reference services for children and young adults Library Professional Publications, Hamden, Conn.
26. Walter, VA (1992) Output measures for public library service to children: a manual of standardized procedures American Library Association, Chicago and London.
27. Walter, VA (1994), ‘The information needs of children’, Advances in Librarianship, vol 18 pp112–115