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Reference Librarian

Volumn 38, Issue 79-80, 2003, Pages 281-295

  Ware, Susan A ^a   Fennewald, Joseph ^a   Moyo, Lesley M ^a   Probst, Laura K ^a  

^a Delaware County Campus ^*  (United States)

Author keywords

Digital reference; Lssi; Penn state; Real time reference; Statistics; Survey; Virtual reference service

Indexed keywords

EID: 85010575502     PISSN: 02763877     EISSN: 15411117     Source Type: Journal    
DOI: 10.1300/J120v38n79_19     Document Type: Article

References (1)

1. McClure, Charles R., R. David Lankes, Melissa Gross, and Beverly Choltco-Devlin. Statistics, Measures, and Quality Standards for Assessing Digital Reference Library Services. Syracuse, NY; Tallahassee, FL: Information Institute of Syracuse, School of Information Studies, Syracuse University; School of Information Studies, Information Use Management and Policy Institute, Florida State University, 2002.