Bad moon rising: A candid examination of digital reference and what it means to the profession

Reference Librarian

Volumn 38, Issue 79-80, 2003, Pages 45-56

  Lauer, Jonathan D ^a   McKinzie, Steve ^b  

^a MESSIAH COLLEGE   (United States)

^b DICKINSON COLLEGE   (United States)

Author keywords

Digital reference; Professionalism; Traditional reference services

Indexed keywords

EID: 85010521167     PISSN: 02763877     EISSN: 15411117     Source Type: Journal    
DOI: 10.1300/J120v38n79_04     Document Type: Article

References (8)

1. Steve McKinzie and Jonathan D. Lauer, "Digital Reference: A New Library Paradigm or the Emperor's New Clothes," Against the Grain 14, no. 4 (September 2002): 34.
2. Joseph Janes, David S. Carter, and Patricia Memmott, "Digital Reference Services in Academic Libraries," Reference and User Services Quarterly 39, no. 2 (Winter 1999): 145.
3. R. David Lankes, John W. Collins III, and Abby S. Kasowitz, Digital Reference Service in the New Millennium. New York: Neal-Schuman, 2001, p. 11.
4. Carol Goodson, Providing Library Services for Distance Education Students, New York: Neal-Schuman, 2001: 3-6.
5. Jo Kibbee, David Ward, and Wei Ma, "Digital Service, Real Data: Results of a Pilot Study," Reference Services Review 30, no. 1 (2002): 35.
6. Linda Eichler and Michael Halperin, "LivePerson: Keeping Reference Alive and Clicking: Chat Technology for Reference Services at Lippincott Library," Econtent 23, no. 3 (June/July 2000): 63-6.
7. Jo Kibbee, David Ward, and Wei Ma, "Digital Service, Real Data: Results of a Pilot Study," Reference Services Review 30, no. 1 (2002): 35.
8. David Diekema and David Caddell, "The Significance of Place: Sociological Reflections on Distance Learning and Christian Higher Education," Christian Scholar's Review XXXI, 2 (Winter 2001): 169-84.