The role for qualitative methodology in ergonomics: A case study to explore theoretical issues

Theoretical Issues in Ergonomics Science

Volumn 5, Issue 6, 2004, Pages 473-493

  Hignett, Sue ^a   Wilson, John R ^b  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF NOTTINGHAM   (United Kingdom)

Author keywords

Ergonomics; Philosophy; Qualitative methodology

Indexed keywords

EID: 85010509530     PISSN: 1463922X     EISSN: 1464536X     Source Type: Journal    
DOI: 10.1080/14639220412331303382     Document Type: Article

References (53)

1. Bhaskar, R. 1975, A Realist Theory of Science (Leeds Books: Leeds).
2. Bronfenbrenner, U. 1979, The Ecology of Human Development (Cambridge, MA: Harvard University Press).
3. Cameron, J. A. 2000, Test and Evaluation: The Changing Nature of Our Scientific Knowledge. In Proceedings of the 14th Triennial Congress of the International Ergonomics Association and the 44th Annual Meeting of The Human Factors and Ergonomics Society, San Diego, California, USA. July 29-August 4, 2000 (Santa Monica: The Human Factors and Ergonomics Society), 6, 565-568.
4. Carballeda, G. and Daniellou, F. 1997, Ergonomic contribution to organisational changes: a bottom up approach case study in a process industry, in P. Seppala, T. Luopajarvi, C.-H. Nygard and M. Mattila. (eds.) From Experience to Innovation’. Proceedings of the 13th Triennial Congress of the International Ergonomics Association. June 29-July 4, 1997 (Tampere: Finland), 1, 34-36.
5. Checkland, P. 1981, Systems Thinking, Systems Practice (John Wiley Chichester).
6. Clegg, C. and Walsh, S. 1998, Soft Systems Analysis, Qualitative Methods and Analysis in Organisational Research. In edited by G. Symon and C. Cassell. A Practical Guide. (Sage Publications: London), chap. 11, 211-233.
7. Daniellou, F. 1999, The ergonomist is a worker?: That is the (epistemological) question, In N. Maramaras (ed.) Strengths and Weaknesses, Threats and Opportunities of Ergonomics in Front of 2000. Proceedings of the Symposium. 31 August-1 Sept. Thera (Santorini), Greece, 21-28.
8. Daniellou, F. 2001, Epistemological issues about ergonomics and human factors. International Encyclopaedia of Human Factors. In edited by W. Karwowski (Taylor and Francis: London), Vol. 1, 43-46.
9. De Keyser, V. 1991, Work Analysis in French Language Ergonomics: Origins and Current Research Trends, Ergonomics, 34(6), 653-669.
10. Dowell, J. and Long, J. 1998, Target paper - Conception of the cognitive engineering design problem, Ergonomics, 41(2), 126-139.
11. Falzon, P. 1999, Knowledge elaboration in ergonomics, in N Marmaras, Strengths and Weaknesses, Threats and Opportunities of Ergonomics in Front of 2000. Proceedings of the Symposium. 31 August-1 Sept. Thera (Santorini), Greece. 29-33.
12. Gahan, C. and Hannibal, M. 1998, Doing Qualitative Research using QSR NUD*IST (Sage Publications: London).
13. Hakim C. 1987, Research Design: Strategies and Choices in the Design of Social Research (Allen and Unwin Publishers: London).
14. Hammersley, M. and Atkinson, P. 1995, Ethnography: Principles in Practice (Routledge: London and New York).
15. Hancock, P. 2000, A stranger in paradigms. Keynote Paper. In Proceedings of the 14th Triennial Congress of the International Ergonomics Association and the 44th Annual Meeting of The Human Factors and Ergonomics Society, San Diego, California, USA. July 29-August 4, 2000 (Santa Monica: The Human Factors and Ergonomics Society).
16. Harman, W. 1998, Global mind change: The promise of the 21st century. 2nd edition (San Francisco: Berrett-Koehler Publishers).
17. Hignett, S. 1999, Qualitative Methodology in Ergonomics, Contemporary Ergonomics. In edited by M. A. Hanson, E. J. Lovesey and S. A. Robertson (Taylor and Francis: London), 105-109.
18. Hignett, S. 2001a, Using Qualitative Methodology in Ergonomics: theoretical background and practical examples. Ph.D. thesis, University of Nottingham.
19. Hignett, S. 2001b, Embedding ergonomics in hospital culture: top-down and bottom-up strategies. Applied Ergonomics, 32, 61-69.
20. IEA 2000, International Ergonomics Association, Triennial Report. (Santa Monica, CA: IEA Press), 5.
21. Jordan, P. W. 1997a, Products as personalities. In S. A. Robertson (ed.) Contemporary Ergonomics. Proceedings of the Ergonomics Society Annual Conference, Stoke Rochford Hall, 15-17 April 1997 (London: Taylor & Francis), 73-78.
22. Jordan, P. 1997b, Usability evaluation in industry: gaining the competitive edge, in Proceedings of the 13th Triennial Congress of the International Ergonomics Association (Tampere: International Ergonomics Association) Vol. 2, 150-152.
23. Klein, G. 1995, Naturalistic Decision Making. In Proceedings of the 39th Annual Meeting of the Human Factors and Ergonomics Society. 9-13 October 1995. San Diego, California, 452.
24. Klein, L. 1976, New forms of work organisation (Cambridge: Cambridge University Press).
25. Markus, M. L. and Robey, D. 1988, Information technology and organisational change: causal structure in theory and research. Management Science, 34(5), 583-598.
26. Marmaras, N. 1999, Questionnaire for Strengths and Weaknesses, Threats and Opportunities of Ergonomics. http://simor.mech.ntua.gr/ergquest.htm
27. Mason, J. 1996, Qualitative Researching, (London: Sage Publications).
28. Miles, M. B. and Huberman, A. M. 1984, Qualitative Data Analysis: A Source Book of New Methods (Beverly Hills, CA: Sage Publications).
29. Miles, M. B. and Huberman, A. M. 1994, Qualitative Data Analysis: An Expanded Source Book, 2nd edition (Thousand Oaks, CA: Sage Publications).
30. Moray, N. 1994, ‘De Maximum non curat lex’ or how context reduces science to art in the practice of human factors. Proceedings of the 38th Annual Meeting of the Human Factors and Ergonomics Society, Nashville, Tennessee, 526-530.
31. Moray, N. 2000, Culture, politics and ergonomics. Ergonomics, 43(7), 858-868.
32. Murphy, E., Dingwall, R., Greatbatch, D., Parker, S. and Watson, P. 1998, Qualitative research methods in health technology assessment: a review of the literature. Health Technol Assessment. 2, 16. http://www.soton.ac.uk/-hts
33. Oborne, D. J. 1995, Ergonomics at work. Human Factors in Design and Development. 3rd edition (Chichester: John Wiley & Sons).
34. Oborne, D. J., Branton, R., Leal, F., Shipley, P. and Stewart, T. 1993, Person-centred ergonomics. A Brantonian view of Human Factors (London: Taylor and Francis).
35. Patton, M. Q. 1990, Qualitative Evaluation and Research Methods. 2nd edition (Newbury Park: Sage Publications).
36. Perrow, C. 1983, The organisational contexts of human factors engineering. Administrative Science Quarterly, 28, 521-541.
37. Ratcliffe, D. F. and Holt, J. E. 1984, A review of design education methods and the future role of CAD, I.J.M.E.E., 12, 275-280.
38. Robson, C. 1993, Real World Research. A Resource for Social Scientists and Practioner-Researchers (oxford: Blackwell Publications Ltd).
39. Sanderson, P. M. and Fisher, C. 1997, Exploratory Sequential Data Analysis: Qualitative and Quantitative Handling of Continuous Observational Data., in G. Salvendy (ed.) Handbook of Human Factors and Ergonomics. 2nd edition (New York: John Wiley and Sons), chap. 44, 1471-1513.
40. Schon, D. 1983, The Reflexive Practitioner (New York: Basic Books).
41. Shipley, P. 1998, The Ethical Turn and the Workplace. The Ergonomics Society Lecture. Ergonomics, 41(1), 1-19.
42. Silverman, D. 2000, Doing Qualitative Research. A Practical Handbook (London: Sage Publications Ltd).
43. Symon, G and Cassell, C. (eds) 1998, Qualitative Methods and Analysis in Organisational Research. A Practical Guide (London: Sage).
44. Suchman, L. 1987, Plans and Situated Actions: The Problem of Human-Machine Communication, (Cambridge: Cambridge University Press).
45. Warnock, M. 1998, An Intelligent Person’s Guide to Ethics. (London: Gerald Duckworth and Co.).
46. Welford, A. T. 1966, The Ergonomic Approach to Social Behaviour. Ergonomics, 9(5), 357-369.
47. Wilson, J. R. 1991, Participation - A framework and a Foundation for Ergonomics. Journal of Occupational Psychology, 64, 67-80.
48. Wilson, J. R. 1999, Interactions as the focus for human centred systems, Proceedings of the conference on TQM and Ergonomics. Linkopings Universitet: CMTO. 35-43.
49. Wilson, J. R. 2000a, Fundamentals of ergonomics in theory and practice, Applied Ergonomics, 31, 557-567.
50. Wilson, J. R. 2000, Repositioning Ergonomics. In Proceedings of the 14th Triennial Congress of the International Ergonomics Association and the 44th Annual Meeting of the Human Factors and Ergonomics Society, San Diego, California, USA. July 29-August 4, 2000, Santa Monica: The Human Factors and Ergonomics Society, Vol. 6, 190-193.
51. Wisner, A. 1972, Diagnosis in Ergonomics or The Choice of Operating Models in Field Research. The Ergonomics Research Society. The Society’s Lecture 1972, Ergonomics, 15(6), 601-620.
52. Woolgar, S. 1996, Psychology, Qualitative Methods and the Ideas of Science, in J.T.E. Richardson (ed.) Handbook of Qualitative Research Methods for Psychology and the Social Sciences (Leicester: The British Psychological Society), Chap. 2, 11-23.
53. Yin, R. K. 1994, Case Study Research: Design and Methods. 2nd edition (Thousand Oaks, CA: Sage Publications).