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Volumn 13, Issue 4, 2003, Pages 405-421
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Which trust and when? Conceptualizing trust in business relationships based on context and contingency
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Author keywords
Commitment; Customer satisfaction; Relationship management; Service encounter; Service quality; Trust
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Indexed keywords
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EID: 85009872575
PISSN: 09593969
EISSN: 14664402
Source Type: Journal
DOI: 10.1080/0959396032000129507 Document Type: Article |
Times cited : (20)
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References (0)
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