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Volumn 13, Issue 4, 2003, Pages 405-421

Which trust and when? Conceptualizing trust in business relationships based on context and contingency

Author keywords

Commitment; Customer satisfaction; Relationship management; Service encounter; Service quality; Trust

Indexed keywords


EID: 85009872575     PISSN: 09593969     EISSN: 14664402     Source Type: Journal    
DOI: 10.1080/0959396032000129507     Document Type: Article
Times cited : (20)

References (0)
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.