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Volumn 19, Issue 1, 1999, Pages 15-29

Active empathetic listening and selling success: A conceptual framework

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EID: 85009553298     PISSN: 08853134     EISSN: 15577813     Source Type: Journal    
DOI: 10.1080/08853134.1999.10754156     Document Type: Article
Times cited : (144)

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