Selecting electronic document delivery options to provide quality service

Journal of Library Administration

Volumn 41, Issue 3-4, 2005, Pages 531-540

  Weible, Cherié L ^a  

^a UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN   (United States)

Author keywords

Distance learners; Librarian services; Technology

Indexed keywords

EID: 85008796752     PISSN: 01930826     EISSN: 15403564     Source Type: Journal    
DOI: 10.1300/J111v41n03_14     Document Type: Article

References (12)

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10. Stabler, K. (2002). Benchmarking interlibrary loan and document delivery services: Lessons learned at New Mexico State University.Journal of Interlibrary Loan, Document Delivery & Information Supply, 12(3), 57-73.
11. Weible, C. L. (2002). Providing electronic document delivery services: Juggling user needs, delivery options, and quality service. In C. J. Ury & V. Wainscott (Eds.), Brick and Click Libraries: Changes and Challenges(pp. 77-82). Maryville, MO:Northwest Missouri State University.
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