Process mapping evaluation of medication reconciliation in academic teaching hospitals: A critical step in quality improvement

BMJ Open

Volumn 6, Issue 12, 2016, Pages

  Holbrook, Anne ^a,b   Bowen, James M ^a,b   Patel, Harsit ^c   O'Brien, Chris ^c   You, John J ^a,c   Tahavori, Roshan ^b   Doleweerd, Jeff ^d   Berezny, Tim ^d   Perri, Dan ^a,b   Nieuwstraten, Carmine ^b   Troyan, Sue ^b   Patel, Ameen ^a,c  

^a MCMASTER UNIVERSITY   (Canada)

^b MCMASTER UNIVERSITY   (Canada)

^c HAMILTON HEALTH SCIENCES   (Canada)

^d Doleweerd Consulting Inc   (Canada)

Author keywords

CLINICAL PHARMACOLOGY; INTERNAL MEDICINE; QUALITATIVE RESEARCH

Indexed keywords

CLINICAL PHARMACOLOGY; CLINICAL STUDY; DOCTOR PATIENT RELATION; EMERGENCY HEALTH SERVICE; EMERGENCY WARD; HOSPITAL DISCHARGE; HUMAN; INTERNAL MEDICINE; MANAGER; MEDICATION THERAPY MANAGEMENT; NURSE; PATIENT SAFETY; PHARMACIST; QUALITATIVE RESEARCH; TEACHING HOSPITAL; TOTAL QUALITY MANAGEMENT; ACCREDITATION; CANADA; CLINICAL TRIAL; EPIDEMIOLOGY; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; HOSPITAL ORGANIZATION; MEDICAL INFORMATION SYSTEM; MEDICATION ERROR; MULTICENTER STUDY; ORGANIZATION AND MANAGEMENT; PREVENTION AND CONTROL; STANDARDS; UNITED KINGDOM; UNITED STATES;

ACCREDITATION; CANADA; CLINICAL PHARMACY INFORMATION SYSTEMS; HEALTH SERVICES RESEARCH; HOSPITALS, TEACHING; HUMANS; MEDICATION ERRORS; MEDICATION RECONCILIATION; MEDICATION SYSTEMS, HOSPITAL; PATIENT DISCHARGE; PROCESS ASSESSMENT (HEALTH CARE); QUALITY IMPROVEMENT; UNITED KINGDOM; UNITED STATES;

EID: 85008487964     PISSN: None     EISSN: 20446055     Source Type: Journal    
DOI: 10.1136/bmjopen-2016-013663     Document Type: Article

References (20)

1. Accreditation Canada. Required Organizational Practices Handbook. 2014. https://accreditation.ca/sites/default/files/rop-handbook-2014-en.pdf
2. Urban R, Armitage G, Morgan J, et al. Custom and practice: a multi-center study of medicines reconciliation following admission in four acute hospitals in the UK. Res Soc Adm Pharm 2014;10:355-68.
3. Accreditation Canada, the Canadian Institute for Health Information, the Canadian Patient Safety Institute, and the Institute for Safe Medication Practices Canada. Medication reconciliation in Canada: raising the bar - progress to date and the course ahead. Ottawa, ON: Accreditation Canada, 2012. https://accreditation.ca/sites/default/files/med-rec-en.pdf
4. Wanbon R, Lyder C, Villeneuve E, et al. Medication reconciliation practices in Canadian emergency departments: a national survey. Can J Hosp Pharm 2015;68:202-9.
5. Vira T, Colquhoun M, Etchells E. Reconcilable differences: correcting medication errors at hospital admission and discharge. Qual Saf Health Care 2006;15:122-6.
6. Pevnick JM, Shane R, Schnipper JL. The problem with medication reconciliation. BMJ Qual Saf 2016;25:726-30.
7. Manias E, Gerdtz M, Williams A, et al. Communicating about the management of medications as patients move across transition points of care: an observation and interview study. J Eval Clin Pract 2016;22:635-43.
8. Sponsler KC, Neal EB, Kripalani S. Improving medication safety during hospital-based transitions of care. Cleve Clin J Med 2015;82:351-60.
9. van Sluisveld N, Zegers M, Natsch S, et al. Medication reconciliation at hospital admission and discharge: insufficient knowledge, unclear task reallocation and lack of collaboration as major barriers to medication safety. BMC Health Serv Res 2012;12:170.
10. Lehnbom EC, Stewart MJ, Manias E, et al. Impact of medication reconciliation and review on clinical outcomes. Ann Pharmacother 2014;48:1298-312.
11. Kwan JL, Lo L, Sampson M, et al. Medication reconciliation during transitions of care as a patient safety strategy: a systematic review. Ann Intern Med 2013;158(5 PART 2):397-403.
12. Mueller SK, Sponsler KC, Kripalani S, et al. Hospital-based medication reconciliation practices: a systematic review. Arch Intern Med 2012;172:1057-69.
13. Chhabra PT, Rattinger GB, Dutcher SK, et al. Medication reconciliation during the transition to and from long-term care settings: a systematic review. Res Soc Adm Pharm 2012;8:60-75.
14. Bayoumi I, Howard M, Holbrook AM, et al. Interventions to improve medication reconciliation in primary care. Ann Pharmacotherapy 2009;43:1667-75.
15. Christensen M, Lundh A. Medication review in hospitalised patients to reduce morbidity and mortality. Cochrane Database Syst Rev 2016;2:CD008986.
16. CADTH Rapid Response Review. Medication reconciliation at discharge: a review of the clinical evidence and guidelines. 2012. https://www.cadth.ca/media/pdf/htis/april-2012/RC0339%20-% 20Medication%20Reconciliation%20Final.pdf
17. Salanitro AH, Kripalani S, Resnic J, et al. Rationale and design of the Multicenter Medication Reconciliation Quality Improvement Study (MARQUIS). BMC Health Serv Res 2013;13:230.
18. Mueller SK, Kripalani S, Stein J, et al. A toolkit to disseminate best practices in inpatient medication reconciliation: Multi-Center Medication Reconciliation Quality Improvement Study (MARQUIS). Jt Comm J Qual Patient Saf 2013;39:371-82.
19. Hummel J, Evans PC, Lee H. Medication reconciliation in the emergency department: opportunities for workflow redesign. Qual Saf Health Care 2010;19:531-5.
20. Forster AJ, Clark HD, Menard A, et al. Adverse events among medical patients after discharge from hospital. CMAJ 2004; 170:345-9.