Application of a mental models approach to MSDS design

Theoretical Issues in Ergonomics Science

Volumn 8, Issue 4, 2007, Pages 303-319

  Smith Jackson, T L ^a   Wogalter, M S ^b  

^a State University   (United States)

^b NORTH CAROLINA STATE UNIVERSITY   (United States)

Author keywords

Communication ergonomics; Information design; Material safety data sheets; Mental models

Indexed keywords

EID: 85007825508     PISSN: 1463922X     EISSN: 1464536X     Source Type: Journal    
DOI: 10.1080/14639220500483965     Document Type: Article

References (36)

1. Adelman, L., Bresnick, T., Black, P.K. and Marvin, F.F., 1996, Research with Patriot air defense officers: examining information order effects. Human Factors, 38, pp. 250-261.
2. Alba, J. and Hasher, L., 1983, Is memory schematic? Psychological Bulletin, 93, pp. 203-231.
3. Baddeley, A., 1986, Working Memory (Oxford: Clarendon Press).
4. Baird, J., 1984, Information theory and information processing. Information Processing and Management, 20, pp. 373-381.
5. Beatty, J., 1982, Task-evoked pupillary response, processing load, and the structure of processing resources. Psychological Bulletin, 91, pp. 276-292.
6. Bishu, R. and Drury, C., 1988, Information processing in assembly tasks: a case study. Applied Ergonomics, 19, pp. 90-98.
7. Bostrom, A., Fischoff, B. and Morgan, G., 1992, Characterizing mental models of hazardous processes: a methodology and an application to Radon. Journal of Social Issues, 48, pp. 85-100.
8. Bradshaw, P., Ley, P., Kincey, J. and Bradshaw, J., 1975, Recall of medical advice: comprehensibility and specificity. British Journal of Social and Clinical Psychology, 14, pp. 55-62.
9. Brewer, W. and Treyens, J., 1981, Role of schemata in memory for places. Cognitive Psychology, 13, pp. 207-230.
10. Cohen, G., 1989, Memory in the Real World (London: Erlbaum).
11. Desaulniers, D., 1987, Layout, organization and the effectiveness of consumer product warnings. In Proceedings of the Human Factors Society 31st Annual Meeting, pp. 115-120 (Santa Monica, CA: Human Factors Society).
12. Fischhoff, B., Riley, D., Kovacs, D. and Small, M., 1998, What information belongs in a warning? A mental models approach. Psychology and Marketing, 15, pp. 663-686.
13. Frantz, J., 1993, Effect of location and presentation format on attention to and compliance with product warnings and instructions. Journal of Safety Research, 24, pp. 131-154.
14. Gentner, D. and Stevens, A., 1983, Mental Models (Hillsdale, NJ: Erlbaum).
15. Gordon, S.E., 1994, Systematic Training Program Design: Maximizing Effectiveness and Minimizing Liability (Englewood Cliffs, NJ: Prentice Hall).
16. Kolp, P., Sattler, B., Blayney, M. and Sherwood, T., 1993, Comprehensibility of material safety data sheets. American Journal of Industrial Medicine, 23, pp. 135-141.
17. Kintsch, W., 1993, Discourse processing. In International Perspectives on Psychological Science, G. d’Ydewalle, P. Eelen and P. Bertelson (Eds), pp. 135-155 (Hove, UK: Erlbaum).
18. Lehman, R.S., 1991, Statistics and Research Design in the Behavioral Sciences (Belmont, CA: Wadsworth Publishing Company).
19. Lehto, M.R., 1998, The influence of chemical warning label content and format on information retrieval speed and accuracy. Journal of Safety Research, 29, pp. 1-14.
20. Leonard, S.D., Otani, H. and Wogalter, M.S., 1999, Comprehension and memory. In Warnings and Risk Communication, M.S. Wogalter, D.M. DeJoy and K.R. Laughery (Eds), pp. 149-187 (London, UK: Taylor and Francis).
21. Matlin, M.W., 1998, Cognition, 4th edn (Fort Worth, TX: Harcourt Brace).
22. Occupational Safety And Health Administration, 1994, Hazard Communication. OSHA Regulations, Standard (1910).12000 (Washington, D.C.: U.S. Department of Labor).
23. Phillips, C., Wallace, B., Hamilton, C., Pursley, R., Petty, G. and Bayne, C., 1999, The efficacy of material safety data sheets and worker acceptability. Journal of Safety Research, 30, pp. 113-122.
24. Samways, M., 1988, Functionally illiterate worker also has ‘right-to-understand’: communication of risk hazards proves difficult with illiterate and non-English speakers. Occupational Health and Safety, 57(1), pp. 49-53.
25. Sanders, M. and McCormick, E., 1993, Human Factors in Engineering and Design, 7th edn (New York: McGraw-Hill).
26. Schneider, W. and Shiffren, R., 1977, Controlled and automatic human information processing: I. Detection, search, and attention. Psychological Review, 84, pp. 1-66.
27. Schneiderman, B., 1992, Designing the User Interface: Strategies for Effective Human-Computer Interaction, 2nd edn (Reading, MA: Addison-Wesley Publishing Company).
28. Seemster, T.L., Redding, R.R. and Kaempf, G.F., 1997, Applied Cognitive Task Analysis in Aviation (Brookfield, VT: Ashgate Publishing).
29. Trumbo, C.W., 1999, Heuristic-systematic information processing and risk judgment. Risk Analysis, 19, pp. 391-400.
30. Tversky, A. and Kahneman, D., 1982, Judgment under uncertainty: heuristics and biases. In Judgment under Uncertainty: Heuristics and Biases, D. Kahneman, P. Slovic and A. Tversky (Eds), pp. 3-20 (New York: Cambridge University Press).
31. Wickens, C.D., 1984, Engineering Psychology and Human Performance (Glenview, IL: Scott Foresman and Company).
32. Wickens, C.D., Gordon, S.E. and Liu, Y., 1997, An Introduction to Human Factors Engineering (Reading, MA: Addison Wesley Longman, Inc.).
33. Wogalter, M.S., 1999, Factors influencing the effectiveness of warnings. In Visual Information for Everyday Use: Design and Research Perspectives, H. Zwaga, T. Boersema and H. Hoonhout (Eds), pp. 93-110 (London, UK: Taylor and Francis).
34. Vigilante, W.J. and Wogalter, M.S., 1996, The ordering of safety warnings in product manuals. Advances in Occupational Ergonomics and Safety, 1, pp. 717-722.
35. Vigilante, W.J. and Wogalter, M.S., 1997, The preferred order of over-the-counter (OTC) pharmaceutical label components. Drug Information Journal, 31, pp. 973-988.
36. Vigilante, W.J. and Wogalter, M.S., 1998, Product manual safety warnings: the effects of ordering. In Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, pp. 593-597 (Santa Monica, CA: Human Factors Society).