Providing free document delivery services to a campus of 48,000 library users

Journal of Interlibrary Loan, Document Delivery and Electronic Reserve

Volumn 15, Issue 4, 2005, Pages 49-55

  Yang, Zheng Ye Lan ^a  

^a TEXAS A AND M UNIVERSITY   (United States)

Author keywords

Academic library service; Document delivery; Free desktop document delivery and interlibrary loan service; Interlibrary loan; User satisfaction

Indexed keywords

EID: 85006734702     PISSN: 1072303X     EISSN: 15403572     Source Type: Journal    
DOI: 10.1300/J474v15n04_05     Document Type: Article

References (1)

1. Zheng Ye Lan Yang, “Customer Satisfaction with Interlibrary Loan Service-deliverEdocs: A Case Study,” Journal of Interlibrary Loan, Document Delivery & Information Supply, Vol. 14, no. 4, 2004: 79-94.