메뉴 건너뛰기




Volumn 3, Issue 1, 2009, Pages 45-64

Do Privacy Statements Really Work? The Effect of Privacy Statements and Fair Information Practices on Trust and Perceived Risk in E-Commerce

Author keywords

Electronic Commerce; Fair Information Practices; Privacy

Indexed keywords


EID: 85001875341     PISSN: 19301650     EISSN: 19301669     Source Type: Journal    
DOI: 10.4018/jisp.2009010104     Document Type: Article
Times cited : (18)

References (40)
  • 2
    • 85001700057 scopus 로고    scopus 로고
    • Privacy & Human Rights: An International Survey of Privacy Laws and Developments
    • http://www.privacyinternational.org/survey/index2000.html
    • Banisar, D. (2000). Privacy & Human Rights: An International Survey of Privacy Laws and Developments. EPIC and Privacy International, http://www.privacyinternational.org/survey/index2000.html
    • (2000) EPIC and Privacy International
    • Banisar, D.1
  • 3
    • 0000395302 scopus 로고
    • Riding the Marketing Information Wave
    • Bessen, J. (1993). Riding the Marketing Information Wave. Harvard Business Review, 71(5), 150–160.
    • (1993) Harvard Business Review , vol.71 , Issue.5 , pp. 150-160
    • Bessen, J.1
  • 4
    • 21344496974 scopus 로고
    • Avoiding Misuses of Information Technologies: Legal and Societal Considerations
    • Bloom, P. N., Milne G. R., & Alder, R. (1994). Avoiding Misuses of Information Technologies: Legal and Societal Considerations. Journal of Marketing, 58(1), 98–110.
    • (1994) Journal of Marketing , vol.58 , Issue.1 , pp. 98-110
    • Bloom, P.N.1    Milne, G.R.2    Alder, R.3
  • 5
    • 0002186644 scopus 로고    scopus 로고
    • Privacy -enhancing technologies: Typology, critique, vision
    • In P. Agre & M. Rotenberg Cambridge, MA: MIT Press.
    • Burkert, H. (1997). Privacy -enhancing technologies: Typology, critique, vision. In P. Agre & M. Rotenberg (Eds.), Technology and Privacy: The New Landscape. (pp. 125–142). Cambridge, MA: MIT Press.
    • (1997) Technology and Privacy: The New Landscape , pp. 125-142
    • Burkert, H.1
  • 6
    • 0001626521 scopus 로고    scopus 로고
    • Toward and understanding of loyalty: The moderating role of trust
    • Chow, S., & Holden, R. (1997). Toward and understanding of loyalty: The moderating role of trust. Journal of Managerial Issues, 9(3), 275–298.
    • (1997) Journal of Managerial Issues , vol.9 , Issue.3 , pp. 275-298
    • Chow, S.1    Holden, R.2
  • 7
    • 0039456088 scopus 로고    scopus 로고
    • Internet privacy concerns confrm the case for intervention
    • Clarke, R. (1999). Internet privacy concerns confrm the case for intervention. Communications of the ACM, 42, 60–67.
    • (1999) Communications of the ACM , vol.42 , pp. 60-67
    • Clarke, R.1
  • 8
    • 0033464665 scopus 로고    scopus 로고
    • Information privacy concerns, procedural fairness, and impersonal trust: An empirical investigation
    • Culnan, M. J., & Armstrong, P. K. (1999). Information privacy concerns, procedural fairness, and impersonal trust: An empirical investigation. Organizational Science, 10(1), 104–115.
    • (1999) Organizational Science , vol.10 , Issue.1 , pp. 104-115
    • Culnan, M.J.1    Armstrong, P.K.2
  • 11
    • 85001543714 scopus 로고
    • European Union Data Protection Directive 95/45 EC
    • European Parliament and Council of the European Union (1995). European Union Data Protection Directive 95/45 EC. Offcial Journal of the European Communities No. L(281), 31–50.
    • (1995) Offcial Journal of the European Communities No. L(281) , pp. 31-50
  • 12
    • 3042727382 scopus 로고    scopus 로고
    • Privacy Online: Fair Information Practices in the Electronic Marketplace
    • Washington D.C. http://www.ftc.gov/reports/privacy2000/privacy2000.pdf
    • Federal Trade Commission (2000). Privacy Online: Fair Information Practices in the Electronic Marketplace. A Report to Congress 2, Washington D.C. http://www.ftc.gov/reports/privacy2000/privacy2000.pdf
    • (2000) A Report to Congress , vol.2
  • 13
    • 84860979783 scopus 로고    scopus 로고
    • http://www.consumer.gov/sentinel/pubs/Top10Fraud2003.pdf
    • Federal Trade Commission. National and State Trends in Fraud and Identity Theft, (2004) http://www.consumer.gov/sentinel/pubs/Top10Fraud2003.pdf
    • (2004) National and State Trends in Fraud and Identity Theft
  • 15
    • 0034413987 scopus 로고    scopus 로고
    • E-Commerce: The Role of Familiarity and Trust
    • Gefen, D. (2000). E-Commerce: The Role of Familiarity and Trust. Omega, 28(6), 725–737.
    • (2000) Omega , vol.28 , Issue.6 , pp. 725-737
    • Gefen, D.1
  • 18
    • 0002230749 scopus 로고    scopus 로고
    • Growing the trust relationship
    • Hart, C. W., & Johnson, M. D. (1999). Growing the trust relationship. Marketing Management, 8(1), 8–19.
    • (1999) Marketing Management , vol.8 , Issue.1 , pp. 8-19
    • Hart, C.W.1    Johnson, M.D.2
  • 21
    • 0012128179 scopus 로고    scopus 로고
    • HTTP Cookies: Standards, Privacy, and Politics
    • Kristol, D. M. (2001). HTTP Cookies: Standards, Privacy, and Politics. ACM Transactions on Internet Technology, 1(2), 151–198.
    • (2001) ACM Transactions on Internet Technology , vol.1 , Issue.2 , pp. 151-198
    • Kristol, D.M.1
  • 22
    • 84936824616 scopus 로고
    • Network Dyads in Entrepreneurial settings: a study of the governance of exchange relationships
    • Larson, A. (1992). Network Dyads in Entrepreneurial settings: a study of the governance of exchange relationships. Administrative Science Quarterly, 37(1), 76–104.
    • (1992) Administrative Science Quarterly , vol.37 , Issue.1 , pp. 76-104
    • Larson, A.1
  • 24
    • 0037660095 scopus 로고    scopus 로고
    • What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology
    • McKnight, D. H., & Chervany, N. (2002). What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology. International Journal of Electronic Commerce, 6(2), 35–59.
    • (2002) International Journal of Electronic Commerce , vol.6 , Issue.2 , pp. 35-59
    • McKnight, D.H.1    Chervany, N.2
  • 25
    • 0036814612 scopus 로고    scopus 로고
    • Using the Content of Online Privacy Notices to Inform Public Policy: A Longitudinal Analysis of the 1998–2001 U.S. Web Surveys
    • Milne, G. R., & Culnan, M. J. (2002). Using the Content of Online Privacy Notices to Inform Public Policy: A Longitudinal Analysis of the 1998–2001 U.S. Web Surveys. The Information Society, 18, 345–359.
    • (2002) The Information Society , vol.18 , pp. 345-359
    • Milne, G.R.1    Culnan, M.J.2
  • 26
    • 21344475322 scopus 로고    scopus 로고
    • The commitment-trust theory of relationship marketing
    • Morgan, R. M., & Hunt, S. D. The commitment-trust theory of relationship marketing. Journal of Marketing, 58, 20–38.
    • Journal of Marketing , vol.58 , pp. 20-38
    • Morgan, R.M.1    Hunt, S.D.2
  • 27
    • 1142266729 scopus 로고    scopus 로고
    • Privacy versus willingness to disclose in e-commerce exchanges: The effect of risk awareness on the relative role of trust and control
    • Olivero, N., & Lunt, P. (2002). Privacy versus willingness to disclose in e-commerce exchanges: The effect of risk awareness on the relative role of trust and control. Journal of Economic Psychology, 25, 243–262.
    • (2002) Journal of Economic Psychology , vol.25 , pp. 243-262
    • Olivero, N.1    Lunt, P.2
  • 28
    • 1842808240 scopus 로고    scopus 로고
    • Private Matters: It seems that trust equals revenue, even online
    • R31
    • Petersen, A. (2001). Private Matters: It seems that trust equals revenue, even online. Wall Street Journal, R24, R31.
    • (2001) Wall Street Journal , pp. R24
    • Petersen, A.1
  • 29
    • 0002229547 scopus 로고    scopus 로고
    • The internet and international marketing
    • Quelch, J. A., & Klien, L. R. (1996). The internet and international marketing. Sloan Management Review, (pp. 60–75).
    • (1996) Sloan Management Review , pp. 60-75
    • Quelch, J.A.1    Klien, L.R.2
  • 31
    • 0038648204 scopus 로고    scopus 로고
    • Information technology and the social construction of information privacy
    • Shapiro, B., & Baker, C. R. (2001). Information technology and the social construction of information privacy. Journal of Accounting and Public Policy, 20, 295–322.
    • (2001) Journal of Accounting and Public Policy , vol.20 , pp. 295-322
    • Shapiro, B.1    Baker, C.R.2
  • 32
    • 0012596092 scopus 로고    scopus 로고
    • Relationship marketing in customer markets: antecedents and consequences
    • Thousand Oaks: Sage
    • Sheth, J. N., & Pravatiyar, A. (2000). Relationship marketing in customer markets: antecedents and consequences. In Handbook of Relationship Marketing. Thousand Oaks: Sage.
    • (2000) In Handbook of Relationship Marketing
    • Sheth, J.N.1    Pravatiyar, A.2
  • 33
    • 0000981743 scopus 로고    scopus 로고
    • Information Privacy: Measuring Individuals Concerns About Organizational Practices
    • Smith, H. J., Milberg, S., & Burke, S. (1996). Information Privacy: Measuring Individuals Concerns About Organizational Practices. MIS Quarterly, 20(6), 167–196.
    • (1996) MIS Quarterly , vol.20 , Issue.6 , pp. 167-196
    • Smith, H.J.1    Milberg, S.2    Burke, S.3
  • 34
    • 0036955834 scopus 로고    scopus 로고
    • The role of trust, quality, value and risk in conducting e-business
    • So, M. W. C., & Sculli, D. (2002). The role of trust, quality, value and risk in conducting e-business. Industrial Management and Data Systems, 102(9), 503–512.
    • (2002) Industrial Management and Data Systems , vol.102 , Issue.9 , pp. 503-512
    • So, M.W.C.1    Sculli, D.2
  • 36
    • 0011799773 scopus 로고    scopus 로고
    • Markets, self regulation and government enforcement in the protection of personal information
    • Washington, DC: US Department of Commerce.
    • Swire, P. P. (1997). Markets, self regulation and government enforcement in the protection of personal information. In Privacy and self-regulation in the information age, (pp. 3–19). Washington, DC: US Department of Commerce.
    • (1997) In Privacy and self-regulation in the information age , pp. 3-19
    • Swire, P.P.1
  • 37
    • 0013010709 scopus 로고    scopus 로고
    • Toward a Generic Model of Trust for Electronic Commerce
    • Tan, Y., & Thoen, W. (2001). Toward a Generic Model of Trust for Electronic Commerce. International Journal of Electronic Commerce, 5(2), 61–74.
    • (2001) International Journal of Electronic Commerce , vol.5 , Issue.2 , pp. 61-74
    • Tan, Y.1    Thoen, W.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.