메뉴 건너뛰기




Volumn 14, Issue 2, 2001, Pages 17-26

User Satisfaction with EDI: An Empirical Investigation

Author keywords

[No Author keywords available]

Indexed keywords


EID: 85001555214     PISSN: 10401628     EISSN: 15337979     Source Type: Journal    
DOI: 10.4018/irmj.2001040102     Document Type: Article
Times cited : (26)

References (60)
  • 1
    • 0002823926 scopus 로고
    • EDI: An analysis of adoption, uses, benefits, and barriers
    • March/ April
    • Arunachalam,V., 1995, EDI: An analysis of adoption, uses, benefits, and barriers, Journal of Systems Management, March/ April, 60–64.
    • (1995) Journal of Systems Management , pp. 60-64
    • Arunachalam, V.1
  • 2
    • 0001422060 scopus 로고
    • Organizational theories: Some criteria for evaluation
    • Bacharach, S.B., 1989, Organizational theories: Some criteria for evaluation, Academy of Management Review, 14(4), 496–515.
    • (1989) Academy of Management Review , vol.14 , Issue.4 , pp. 496-515
    • Bacharach, S.B.1
  • 4
    • 0020749247 scopus 로고
    • Development of a tool for measuring and analyzing computer user satisfaction
    • Bailey, J.E. and Pearson, S.W., 1983, Development of a tool for measuring and analyzing computer user satisfaction, Management Science, 29(5), 530–545.
    • (1983) Management Science , vol.29 , Issue.5 , pp. 530-545
    • Bailey, J.E.1    Pearson, S.W.2
  • 5
    • 50749133066 scopus 로고
    • Electronic interchange: Characteristics of users and nonusers
    • Banerjee, S. and Golhar, D.Y., 1994, Electronic interchange: Characteristics of users and nonusers, Information and Management, 26, 65–74.
    • (1994) Information and Management , vol.26 , pp. 65-74
    • Banerjee, S.1    Golhar, D.Y.2
  • 6
    • 0020844133 scopus 로고
    • Systems response time, operator productivity, and job satisfaction
    • November
    • Barber, R.E. and Lucas, H.C., 1983, Systems response time, operator productivity, and job satisfaction, Communications of the ACM, 26(11), November, 972–986.
    • (1983) Communications of the ACM , vol.26 , Issue.11 , pp. 972-986
    • Barber, R.E.1    Lucas, H.C.2
  • 7
    • 18444418621 scopus 로고
    • Measuring user participation, user involvement, and user attitude”
    • March
    • Barki, H. and Hartwick, J., 1994, Measuring user participation, user involvement, and user attitude” MIS Quarterly 18(1), March, 59–79.
    • (1994) MIS Quarterly , vol.18 , Issue.1 , pp. 59-79
    • Barki, H.1    Hartwick, J.2
  • 8
    • 70450073082 scopus 로고
    • A short-form measure of user information satisfaction: A psychometric evaluation and notes on use
    • Baroudi, J.J. and Orlikowski, W.J., 1988, A short-form measure of user information satisfaction: A psychometric evaluation and notes on use, Journal of Management Information Systems, 4(4), 44–59.
    • (1988) Journal of Management Information Systems , vol.4 , Issue.4 , pp. 44-59
    • Baroudi, J.J.1    Orlikowski, W.J.2
  • 9
    • 0002319220 scopus 로고
    • Electronic data interchange: How much competitive advantage?
    • Benjamin, R.I., deLong, D.W., and Scott Morton, M.S., 1990, Electronic data interchange: How much competitive advantage?, Long Range Planning, 23(1), 29–40.
    • (1990) Long Range Planning , vol.23 , Issue.1 , pp. 29-40
    • Benjamin, R.I.1    deLong, D.W.2    Scott Morton, M.S.3
  • 10
    • 0002447446 scopus 로고
    • The importance of specification in causal modeling: The case of end-user computing satisfaction
    • Chin, W.W. and Newsted, P.R., 1995, The importance of specification in causal modeling: The case of end-user computing satisfaction, Information Systems Research, 6(1), 73–81.
    • (1995) Information Systems Research , vol.6 , Issue.1 , pp. 73-81
    • Chin, W.W.1    Newsted, P.R.2
  • 11
    • 0002979509 scopus 로고
    • Small firm computing: Motivators and inhibitors
    • March
    • Cragg, P.B. and King, M., 1993, Small firm computing: Motivators and inhibitors, MIS Quarterly, 17(2), March, 47–59.
    • (1993) MIS Quarterly , vol.17 , Issue.2 , pp. 47-59
    • Cragg, P.B.1    King, M.2
  • 12
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use, and user acceptance of information technology
    • Davis, F.D., 1989, Perceived usefulness, perceived ease of use, and user acceptance of information technology, MIS Quarterly, 13(3), 319–340.
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 319-340
    • Davis, F.D.1
  • 13
    • 72249114849 scopus 로고
    • Information systems success: The quest for the dependent variable
    • March
    • Delone, W. and McLean, E., 1992, Information systems success: The quest for the dependent variable, Information Systems Research, 3(1), March, 60–95.
    • (1992) Information Systems Research , vol.3 , Issue.1 , pp. 60-95
    • Delone, W.1    McLean, E.2
  • 14
    • 55249106033 scopus 로고
    • The measurement of end-user computing satisfaction
    • Doll, W.J. and Torkzadeh, G., 1988, The measurement of end-user computing satisfaction, MIS Quarterly, 12(2), 258–274.
    • (1988) MIS Quarterly , vol.12 , Issue.2 , pp. 258-274
    • Doll, W.J.1    Torkzadeh, G.2
  • 16
    • 0002474316 scopus 로고
    • Strategic issues of EDI implement tation
    • Emmelhainz, M.A., 1988, Strategic issues of EDI implement tation, Journal of Business Logistics, 9(2), 55–70.
    • (1988) Journal of Business Logistics , vol.9 , Issue.2 , pp. 55-70
    • Emmelhainz, M.A.1
  • 17
    • 0038591644 scopus 로고
    • Issues and opinions: On end-user computing satisfaction
    • Etezadi-Amoli, J. and Farhoomand, A.F., 1991, Issues and opinions: On end-user computing satisfaction, MIS Quarterly, 15(1), 1–5.
    • (1991) MIS Quarterly , vol.15 , Issue.1 , pp. 1-5
    • Etezadi-Amoli, J.1    Farhoomand, A.F.2
  • 18
    • 84985748304 scopus 로고
    • Organizational context, user involvement, and the usefulness of information systems
    • Franz, C.R. and Robey, D., 1986, Organizational context, user involvement, and the usefulness of information systems, Decision Sciences, 17, 329–356.
    • (1986) Decision Sciences , vol.17 , pp. 329-356
    • Franz, C.R.1    Robey, D.2
  • 19
    • 0023975203 scopus 로고
    • Relation of sample size to the stability of component patterns
    • Guadagnoli, E. and Velicer, W., 1988, Relation of sample size to the stability of component patterns, Psychological Bulletin, 103, 265–275.
    • (1988) Psychological Bulletin , vol.103 , pp. 265-275
    • Guadagnoli, E.1    Velicer, W.2
  • 21
    • 0031477959 scopus 로고    scopus 로고
    • Power and trust: Critical factors in the adoption and use of electronic data interchange
    • January-February
    • Hart, P. and Saunders, C., 1997, Power and trust: Critical factors in the adoption and use of electronic data interchange, Organization Science, 8(1), January-February, 23–42.
    • (1997) Organization Science , vol.8 , Issue.1 , pp. 23-42
    • Hart, P.1    Saunders, C.2
  • 22
    • 0002537975 scopus 로고
    • How much has really changed between U.S. automakers and their suppliers?
    • Summer
    • Helper, S., 1991, How much has really changed between U.S. automakers and their suppliers?, Sloan Management Review, Summer, 15–28.
    • (1991) Sloan Management Review , pp. 15-28
    • Helper, S.1
  • 23
    • 0001250299 scopus 로고
    • Consumer learning: Advertising and the ambiguity of product experience
    • 13 September
    • Hoch, S.J. and Ha, Y.W., 1986, Consumer learning: Advertising and the ambiguity of product experience, Journal of Consumer Research, 13 September, 221–233.
    • (1986) Journal of Consumer Research , pp. 221-233
    • Hoch, S.J.1    Ha, Y.W.2
  • 24
    • 39749159243 scopus 로고
    • Electronic data interchange and small organizations: Adoption and impact of technology
    • December
    • lacovou, C.L., Benbasat, I., and Dexter, A.S., 1995, Electronic data interchange and small organizations: Adoption and impact of technology, MIS Quarterly, 19(4), December, 465–485.
    • (1995) MIS Quarterly , vol.19 , Issue.4 , pp. 465-485
    • lacovou, C.L.1    Benbasat, I.2    Dexter, A.S.3
  • 25
    • 0020832097 scopus 로고
    • The measurement of user information satisfaction
    • October
    • Ives, B., Olson, M.H., and Baroudi, J.J., 1983, The measurement of user information satisfaction, Communications ofthe ACM, 26(10) October, 785–793.
    • (1983) Communications ofthe ACM , vol.26 , Issue.10 , pp. 785-793
    • Ives, B.1    Olson, M.H.2    Baroudi, J.J.3
  • 26
    • 53349174527 scopus 로고
    • Competing through EDI at Brun Passot: Achievements in France and ambitions for the single European market
    • December
    • Jelassi, T. and Fignon, O., 1994, Competing through EDI at Brun Passot: Achievements in France and ambitions for the single European market, MIS Quarterly, December, 337–352.
    • (1994) MIS Quarterly , pp. 337-352
    • Jelassi, T.1    Fignon, O.2
  • 27
    • 0039536887 scopus 로고
    • Dealer dependence and influence strategies in a manufacturer-dealer dyad
    • Kale, S.H., 1989, Dealer dependence and influence strategies in a manufacturer-dealer dyad, Journal of Applied Psychology, 74(30), 379–384.
    • (1989) Journal of Applied Psychology , vol.74 , Issue.30 , pp. 379-384
    • Kale, S.H.1
  • 28
    • 0001094004 scopus 로고    scopus 로고
    • Information technology adoption across time: A cross-sectional comparison of pre-adoption and post-adoption beliefs
    • June
    • Karahanna, E., Straub, D.W., and Chervany, N.L., 1999, Information technology adoption across time: A cross-sectional comparison of pre-adoption and post-adoption beliefs, MIS Quarterly, 23(2), June, 183–214.
    • (1999) MIS Quarterly , vol.23 , Issue.2 , pp. 183-214
    • Karahanna, E.1    Straub, D.W.2    Chervany, N.L.3
  • 29
    • 0002769081 scopus 로고
    • Construct measurement in management information systems: A review and critique of user satisfaction and user involvement instruments
    • Klenke, K., 1992, Construct measurement in management information systems: A review and critique of user satisfaction and user involvement instruments, INFOR, 30(4), 325–348.
    • (1992) INFOR , vol.30 , Issue.4 , pp. 325-348
    • Klenke, K.1
  • 30
    • 0003983866 scopus 로고    scopus 로고
    • Educating senior management of the strategic benefits of EDI
    • March/April
    • Kumar, R. and Crook, C.W., 1996, Educating senior management of the strategic benefits of EDI, Journal of Systems Management, March/April, 41–47.
    • (1996) Journal of Systems Management , pp. 41-47
    • Kumar, R.1    Crook, C.W.2
  • 32
    • 0023300121 scopus 로고
    • Different perspectives on information systems: Problems and Solutions
    • Lyytinen, K., 1987, Different perspectives on information systems: Problems and Solutions, ACM Computing Surveys, 19, 546.
    • (1987) ACM Computing Surveys , vol.19 , pp. 546
    • Lyytinen, K.1
  • 33
    • 0000009820 scopus 로고    scopus 로고
    • Measuring the extent of EDI usage in complex organizations: Strategies and illustrative examples
    • June
    • Massetti B. and Zmud, R.W., 1996, Measuring the extent of EDI usage in complex organizations: Strategies and illustrative examples. MIS Quarterly 20(3) June, 331–345.
    • (1996) MIS Quarterly , vol.20 , Issue.3 , pp. 331-345
    • Massetti, B.1    Zmud, R.W.2
  • 37
    • 0002452035 scopus 로고
    • Adoption correlates and share effects of electronic data interchange systems in marketing channels
    • O'Callaghan, R., Kaufmann, P.J., and Konsynski, B.R., 1992, Adoption correlates and share effects of electronic data interchange systems in marketing channels, Journal of Marketing 56, 45–56.
    • (1992) Journal of Marketing , vol.56 , pp. 45-56
    • O'Callaghan, R.1    Kaufmann, P.J.2    Konsynski, B.R.3
  • 38
    • 58149410123 scopus 로고
    • Effects of expectation and discontinuation of postexposure product evaluations: An alternative interpretation
    • Oliver. R.L. 1977. Effects of expectation and discontinuation of postexposure product evaluations: An alternative interpretation. Journal of Applied Psychology. 61(4). 480–486.
    • (1977) Journal of Applied Psychology , vol.61 , Issue.4 , pp. 480-486
    • Oliver, R.L.1
  • 39
    • 0442310292 scopus 로고
    • Development of a user information satisfaction scale: An alternative measure with wide applicability
    • Omar. M.H. and Lascu. D. 1993. Development of a user information satisfaction scale: An alternative measure with wide applicability. Journal of Information Technology Management. 4(2), 1–13.
    • (1993) Journal of Information Technology Management , vol.4 , Issue.2 , pp. 1-13
    • Omar, M.H.1    Lascu, D.2
  • 40
    • 0000580379 scopus 로고
    • Variations in decision makers' use of information sources: The impact of quality and accessibility of information
    • O'Reilly, C.A., 1982. Variations in decision makers' use of information sources: The impact of quality and accessibility of information. Academy of Management Journal. 25(4). 756–771.
    • (1982) Academy of Management Journal , vol.25 , Issue.4 , pp. 756-771
    • O'Reilly, C.A.1
  • 41
    • 0001229464 scopus 로고
    • Information technology and the structuring of organizations
    • Orlikowski, W.J. and Robey, D., 1991. Information technology and the structuring of organizations. Information Systems Research 2(2), 143–169.
    • (1991) Information Systems Research , vol.2 , Issue.2 , pp. 143-169
    • Orlikowski, W.J.1    Robey, D.2
  • 42
    • 0000309139 scopus 로고    scopus 로고
    • Organizational and interorganizational determinants of EDI diffusions and organizational performance: A causal model
    • Ramamurthy, K., Premkumar, G., and Crum. M.R., 1999. “Organizational and interorganizational determinants of EDI diffusions and organizational performance: A causal model” Journal of Organizational Computing and Electronic Commerce, 9(4), 253–286.
    • (1999) Journal of Organizational Computing and Electronic Commerce , vol.9 , Issue.4 , pp. 253-286
    • Ramamurthy, K.1    Premkumar, G.2    Crum, M.R.3
  • 44
    • 0001240263 scopus 로고
    • Attitudes towards new organizational technology: Network proximity as a mechanism for social information processing.”
    • Rice, R.E. and Aydin. C. 1991, Attitudes towards new organizational technology: Network proximity as a mechanism for social information processing.” Administrative Science Quarterly, 36, 219–244.
    • (1991) Administrative Science Quarterly , vol.36 , pp. 219-244
    • Rice, R.E.1    Aydin, C.2
  • 47
    • 0003016826 scopus 로고
    • EDI adoption and implementation: A focus on interorganizational linkages
    • Winter
    • Saunders, C.S. and Clark, S., 1992. EDI adoption and implementation: A focus on interorganizational linkages. Information Resources Management Journal, 5(1), Winter, 9–19.
    • (1992) Information Resources Management Journal , vol.5 , Issue.1 , pp. 9-19
    • Saunders, C.S.1    Clark, S.2
  • 48
    • 50749133727 scopus 로고
    • Advantages and disadvantages of electronic data interchange
    • Scala, S. and McGrath, R., 1993. Advantages and disadvantages of electronic data interchange, Information and Management, 25, 85–91.
    • (1993) Information and Management , vol.25 , pp. 85-91
    • Scala, S.1    McGrath, R.2
  • 49
    • 0003374502 scopus 로고
    • An empirical evaluation of user information satisfaction (UIS) measures for use with general ledger accounting software
    • Spring
    • Seddon. P. and Yip, S. 1992. An empirical evaluation of user information satisfaction (UIS) measures for use with general ledger accounting software, Journal oflnfonnation Systems Spring
    • (1992) Journal oflnfonnation Systems
    • Seddon, P.1    Yip, S.2
  • 52
    • 0002296520 scopus 로고
    • Test-retest reliability of the end-use computing satisfaction instrument
    • Torkzadeh, G. and Doll, W.J., 1991, Test-retest reliability of the end-use computing satisfaction instrument. Decision Sciences, 22, 26–37.
    • (1991) Decision Sciences , vol.22 , pp. 26-37
    • Torkzadeh, G.1    Doll, W.J.2
  • 53
    • 84876631344 scopus 로고
    • EDI: An idea whose time has come…and gone?
    • July. 14–20
    • Turbide, D., 1994, EDI: An idea whose time has come…and gone? APICS. July. 14–20.
    • (1994) APICS
    • Turbide, D.1
  • 54
    • 58149322610 scopus 로고
    • Networks of collaboration of conflict? Electronic data interchange and power in the supply chain
    • Webster, J., 1995, Networks of collaboration of conflict? Electronic data interchange and power in the supply chain. Journal of Strategic Information Systems, 4(1), 21–42.
    • (1995) Journal of Strategic Information Systems , vol.4 , Issue.1 , pp. 21-42
    • Webster, J.1
  • 55
    • 0028495950 scopus 로고
    • Electronic data interchanse in international trade: frameworks for the strategic analysis of ocean port communities
    • Wrigley, C.D., Wagenaar, R.W., and Clarke, R.A., 1994, Electronic data interchanse in international trade: frameworks for the strategic analysis of ocean port communities, Journal of Strategic Information Systems, 5(3), 211–234
    • (1994) Journal of Strategic Information Systems , vol.5 , Issue.3 , pp. 211-234
    • Wrigley, C.D.1    Wagenaar, R.W.2    Clarke, R.A.3
  • 57
    • 0442278702 scopus 로고
    • The state of EDI in the U.S. housewares manufacturing industry
    • December
    • Zack, M.H., 1994, The state of EDI in the U.S. housewares manufacturing industry, Journal of Systems Management, December, 6–10.
    • (1994) Journal of Systems Management , pp. 6-10
    • Zack, M.H.1
  • 58
    • 84989491943 scopus 로고
    • An empirical investigation of the dimensionality of the concept of information
    • Zmud, R.W., 1978, An empirical investigation of the dimensionality of the concept of information, Decision Sciences, 9(2), 187–196.
    • (1978) Decision Sciences , vol.9 , Issue.2 , pp. 187-196
    • Zmud, R.W.1
  • 59
    • 0003276524 scopus 로고
    • Survey measures and instruments in MIS: Inventory and appraisal
    • L. Kraemer (Ed.) Harvard Business School, Boston
    • Zmud, R.W. and Boynton, A.C. 1991, Survey measures and instruments in MIS: Inventory and appraisal, in The Information Systems Research Challenge: Survey Research Methods, vol 3,.L. Kraemer (Ed.) Harvard Business School, Boston, 149–180.
    • (1991) in The Information Systems Research Challenge: Survey Research Methods , vol.3 , pp. 149-180
    • Zmud, R.W.1    Boynton, A.C.2
  • 60
    • 0011432672 scopus 로고    scopus 로고
    • Structure and macro-level impacts of electronic commerce: from technological infrastructure to electronic marketplaces
    • (ed. K.E. Kendall). Thousand Oaks, CA: Sage Publications, accessed via www at http://www.mlihe.com/business/mis/zwass/ ecpaper.html on January 7, 2000
    • Zwass, V. 1999, Structure and macro-level impacts of electronic commerce: from technological infrastructure to electronic marketplaces, forthcoming in Emerging Information Technologies, (ed. K.E. Kendall). Thousand Oaks, CA: Sage Publications, accessed via www at http://www.mlihe.com/business/mis/zwass/ ecpaper.html on January 7, 2000.
    • (1999) forthcoming in Emerging Information Technologies
    • Zwass, V.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.