Optimising the community-based approach to healthcare improvement: Comparative case studies of the clinical community model in practice

Social Science and Medicine

Volumn 173, Issue , 2017, Pages 96-103

  Aveling, Emma Louise ^a,b   Martin, Graham ^c   Herbert, Georgia ^d   Armstrong, Natalie ^c  

^a UNIVERSITY OF CAMBRIDGE   (United Kingdom)

^b HARVARD SCHOOL OF PUBLIC HEALTH   (United States)

^c UNIVERSITY OF LEICESTER   (United Kingdom)

^d UNIVERSITY HOSPITALS BRISTOL NHS FOUNDATION TRUST   (United Kingdom)

Author keywords

Case study; Clinical community; Community based; Improvement; UK; USA

Indexed keywords

COMPARATIVE STUDY; HEALTH CARE; OPTIMIZATION;

ARTICLE; CASE STUDY; CLINICAL PRACTICE; COMMUNITY CARE; COMMUNITY PROGRAM; COMMUNITY SAMPLE; COMPARATIVE STUDY; CONTROLLED STUDY; EVIDENCE BASED MEDICINE; HEALTH CARE QUALITY; MEDICAL EXPERT; PEER GROUP; QUALITY CONTROL; STANDARDIZATION; CASE CONTROL STUDY; HEALTH CARE DELIVERY; HUMAN; HUMAN RELATION; PROCEDURES; STANDARDS; TOTAL QUALITY MANAGEMENT; TRENDS;

UNITED KINGDOM; UNITED STATES;

CASE-CONTROL STUDIES; COMMUNITY NETWORKS; DELIVERY OF HEALTH CARE; HUMANS; INTERPERSONAL RELATIONS; QUALITY IMPROVEMENT;

EID: 85000916658     PISSN: 02779536     EISSN: 18735347     Source Type: Journal    
DOI: 10.1016/j.socscimed.2016.11.026     Document Type: Article

References (39)

1. Aveling, E.L., Martin, G.P., Armstrong, N., Banerjee, J., Dixon-Woods, M., Quality improvement through clinical communities: eight lessons for practice. J. Health Organ. Manag. 26:2 (2012), 158–174.
2. Aveling, E.-L., Martin, G., Jimenez Garcia, S., Martin, L., Herbert, G., Armstrong, N., Dixon-Woods, M., Woolhouse, I., Reciprocal peer review for quality improvement: an ethnographic case study of the Improving Lung Cancer Outcomes Project. BMJ Qual. Saf. 21:12 (2012), 1034–1041.
3. Aveling, E.L., McCulloch, P., Dixon-Woods, M., A qualitative study comparing experiences of the surgical safety checklist in hospitals in high- and low-income countries. BMJ Open, 3, 2013, e003039, 10.1136/bmjopen-2013–003039.
4. Aveling, E.L., Martin, G., Realising the transformative potential of healthcare partnerships: insights from divergent literatures and contrasting cases in high- and low-income country contexts. Soc. Sci. Med., 2013.
5. Ayers, L.R., Beyea, S.C., Godfrey, M., Harper, D.C., Nelson, E.C., Batalden, P.B., Quality improvement learning collaboratives. Qual. Manag. Healthc. 14 (2005), 234–247.
6. Bamber, J., Foreword. Health Foundation, Perspectives on Context, 2014, London: Health Foundation.
7. Beckett, P., Woolhouse, I., Stanley, R., Peake, M., Exploring variations in lung cancer care across the UK–the ‘story so far’ for the national lung cancer audit. Clin. Med. 12 (2012), 14–18.
8. Benning, A., Ghaleb, M., Suokas, A., Dixon-Woods, M., Dawson, J., Barber, N., Lilford, R., Large scale organisational intervention to improve patient safety in four UK hospitals: mixed method evaluation. BMJ, 342, 2011, d195.
9. Campbell, C., Cornish, F., How can community health programmes build enabling contexts for transformative communication? Experiences from India and South Africa. AIDS Behav. 16 (2012), 847–857.
10. Carter, P., Ozieranski, P., McNicol, S., Power, M., Dixon-Woods, M., How collaborative are quality improvement collaboratives: a qualitative study in stroke care. Implement. Sci., 9, 2014, 32.
11. Dixon-Woods, M., Bosk, C.L., Aveling, E.L., Goeschel, C.A., Pronovost, P.J., Explaining Michigan: developing an ex post theory of a quality improvement program. Milbank Q. 89 (2011), 167–205.
12. Dixon-Woods, M., Leslie, M., Tarrant, C., Bion, J., Explaining Matching Michigan: an ethnographic study of a patient safety program. Implement. Sci., 8, 2013, 70.
13. Druckman, D., Comparative case study approaches. Druckman, D., (eds.) Doing Research, 2005, Sage, Oakland, CA.
14. Ferlie, E., Fitzgerald, L., Wood, M., Hawkins, C., The nonspread of innovations: the mediating role of professionals. Acad. Manag. J. 48 (2005), 117–134.
15. Freidson, E., The changing nature of professional control. Annu. Rev. Sociol. 10 (1984), 1–20.
16. Gabbay, J., le May, A., Jefferson, H., Webb, D., Lovelock, R., Powell, J., Lathlean, J., A case study of knowledge management in multiagency consumer-informed communities of practice: implications for evidence-based policy development in health and social services. Health 7 (2003), 283–310.
17. Gillespie, A., Cornish, F., Aveling, E.L., Zittoun, T., Conflicting community commitments: a dialogical analysis of a British woman's World War II diaries. J. Community Psychol. 36:1 (2008), 35–52.
18. Gould, L., Wachter, P., Aboumatar, H., et al. Clinical communities at Johns Hopkins medicine: an emerging approach to quality improvement. JCJQPS 41:9 (2015), 387–395.
19. Greenhalgh, T., Stramer, K., Bratan, T., Byrne, E., Russell, J., Potts, H.W., Adoption and non-adoption of a shared electronic summary record in England: a mixed-method case study. BMJ, 340, 2010, c3111.
20. Holtman, M.C., A theoretical sketch of medical professionalism as a normative complex. Adv. Health Sci. Educ. 13 (2008), 233–245.
21. Hulscher, M.E., Schouten, L.M., Grol, R.P., Buchan, H., Determinants of success of quality improvement collaboratives: what does the literature show?. BMJ Qual. Saf. 22 (2012), 19–31.
22. Iedema, R., Meyerkort, S., White, L., Emergent modes of work and communities of practice. Health Serv. Manag. Res. 18 (2005), 13–24.
23. Lave, J., Wenger, E., Situated Learning: Legitimate Peripheral Participation. 1991, Cambridge University Press, Cambridge.
24. Li, L.C., Grimshaw, J.M., Nielsen, C., Judd, M., Coyte, P.C., Graham, I.D., Use of communities of practice in business and health care sectors: a systematic review. Implement. Sci., 4(27), 2009.
25. Lomas, J., Using research to inform healthcare managers' and policy makers' questions: from summative to interpretive synthesis. Healthc. Policy 1 (2005), 55–71.
26. Martin, G.P., Armstrong, N., Aveling, E.-L., Herbert, G., Dixon-Woods, M., Professionalism redundant, reshaped, or reinvigorated? Realizing the ‘Third Logic’ in contemporary healthcare. J. Health Soc. Behav. 56:3 (2015), 378–397.
27. Nadeem, E., Olin, S.S., Hill, L.A., Hoagwood, K.E., Horwitz, S., Understanding the components of quality improvement collaboratives: a systematic literature review. Milbank Q. 91 (2013), 354–394.
28. Offer, A., Between the gift and the market: the economy of regard. Econ. Hist. Rev. 50 (1997), 450–476.
29. Øvretveit, J., Bate, P., Cleary, P., Cretin, S., Gustafson, D., McInnes, K., Robert, G., Quality collaboratives: lessons from research. Qual. Saf. Health Care 11 (2002), 345–351.
30. Powell, W.W., Neither market nor hierarchy: network forms of organisation. Res. Organ. Behav. 12 (1990), 295–336.
31. Powell, A., Rushmer, R.K., Davies, H., A Systematic Narrative Review of Quality Improvement Models in Healthcare. 2009, Dundee: Social Dimensions of Health Institute.
32. Pronovost, P., Needham, D., Berenholtz, S., Sinopoli, D., Chu, H., Cosgrove, S., Goeschel, C., An intervention to decrease catheter-related bloodstream infections in the ICU. N. Engl. J. Med. 355 (2006), 2725–2732.
33. Pronovost, P.J., Demski, R., Callender, T., Winner, L., Miller, M.R., Austin, J.M., Berenholtz, S.M., Demonstrating high reliability accountability measures at the Johns Hopkins Hospital. Jt. Comm. J. Qual. Improv. 39 (2013), 531–544.
34. Russell, G.K., Jimenez, S., Martin, L., Peake, M.D., Woolhouse, I., A multicentre randomised controlled trial of reciprocal lung cancer peer review and supported quality improvement: results from the improving lung cancer outcomes project. Br. J. Cancer 110 (2014), 1936–1942.
35. Schensul, S., Schensul, J.J., LeCompte, M.D., Essential Ethnographic Methods: Observations, Interviews and Questionnaires. 1999, AltaMira, Walnut Creek, CA.
36. Smith, H.A., McKeen, J.D., Creating and facilitating communities of practice. Holsapple, C.W., (eds.) Handbook on Knowledge Management, 2004, Springer, Dordrecht.
37. Vangen, S., Huxham, C., Enacting leadership for collaborative advantage: dilemmas of ideology and pragmatism in the activities of partnership managers. Br. J. Manag. 14 (2003), S61–S76.
38. Wenger, E., Snyder, W.M., Communities of practice: the organizational frontier. Harv. Bus. Rev. 78 (2000), 139–145.
39. Yin, R., Applications of Case Study Research. 2003, Sage, London.