Beyond world class

Beyond World Class

Volumn , Issue , 2016, Pages 1-333

  Morton, Clive ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84999309619     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1057/9780230371347     Document Type: Book

References (113)

1. Argyris, C. (1993) Knowledge in Action, San Francisco: Jossey-Bass.
2. Ashby, W.R. (1956) An Introduction to Cybernetics, London: Chapman & Hall.
3. Bandler, R. and Grinder, J. (1979) Frogs into Princes, Real People Press.
4. Barger, N. and Kirby, L. (1995) The Challenge of Change in Organisations, CA: Davies Black Publishing.
5. Barnett, C. (1995) The Lost Victory, Macmillan.
6. Barnevik, P. (1997) The European Way to Excellence, DG III, European Commission.
7. Barrell, R. and Pain, N. (1997) Foreign Direct Investment, Technological Change and Economic Growth within Europe, NIESR.
8. Belbin, M. (1997) Team Roles at Work, Butterworth-Heinemann.
9. Binney, G. and Williams, C. (1995) Leaning into the Future, Nicholas Brealey.
10. Blair, M. (1995) Ownership and Control: Rethinking corporate governance for the 21st Century, Washington Brookings Institute.
11. Brewster, C. (1996) Working Time and Contract Flexibility in Europe, Cranfield University.
12. Bridges, W. (1991) Managing Transitions, Nicholas Brealey.
13. Bridges, W. (1995) Job Shift, Nicholas Brealey.
14. Bridges, W. (1997) Creating You and Co., Addison-Wesley Longman.
15. Burns, T. and Stalker, G.M. (1961) The Management of Innovation, Tavistock.
16. Business Process Resource Centre (Warwick University) and Department of Trade and Industry (DTI) (1997) Managing Change: Key to Competitiveness,
17. Carlzon, J. (1989) Moments of Truth, Harper Perennial.
18. Casey, B., Metcalf, H. and Mill Wall, N. (1997) Employers' Use of Flexible Labour, Policy Studies Institute.
19. Clutterbuck and Crainer (1990) Makers of Management. Men and Women who changed the business world, London, Mercury.
20. Colenso, M. (1988) Managing in the 21st century, Professional Manager, January.
21. Collins, J. and Porras, J. (1995) Built to Last, Random House.
22. Commission on Public Policy and British Business (1997) Promoting Prosperity, London: Vintage.
23. Coopers & Lybrand report (1974).
24. Darnell and Evans (1995) The Northern Regional Economy, Mansell London
25. Davis, S. and Botkin, J. (1994) The Monster under the Bed, New York: Simon & Schuster.
26. Department of Health (1998a) Cmnd. 555, London: HMSO.
27. Department of Health (1989b) Working for Patients, London: HMSO.
28. Department of Health (1989c) The New Health Service: Chairmen & Members, HMSO.
29. Department of Health and Social Security (1983) NHS Management Inquiry DA (83/38), HMSO.
30. DiFazio, W. (1995) The Jobless Future; Sci-Tech and the Dogma of Work, University of Minnesota Press.
31. Dilnot, A. (1995) Is the labour market working? Lecture at the Institute of Fiscal Studies, 16 October 1995.
32. Dove, R. (1993) Goodwill and the spirit of market capitalism, British Journal of Sociology, 34, 459-982.
33. Drucker, P. (1994) The age of social transformation, The Atlantic Monthly, November.
34. Eccles, T. (1994) Succeeding with Change, McGraw-Hill.
35. Foundation for Manufacturing and Industry (1997), The Middle Market. How they perform, Coopers & Lybrand.
36. Fox, A. (1973) Beyond Contract: Work, Power & Trust Relations, London: Faber and Faber.
37. Fukuyama, F. (1992) The End of History and the Last Man, Free Press, Macmillan Inc.
38. Fukuyama, F. (1995) Trust: the Social Virtues and Creation of Prosperity, London: Hamish Hamilton.
39. Garratt, B. (1996) The Fish Rots from the Head, HarperCollins.
40. Garvin, D. (1991) Harvard Business Review, November-December.
41. Gatley, S. (1997) The Journey Goes On.., EML.
42. de Geus, A. (1997) The Living Company, Nicholas Brealey.
43. Ghoshal, S. and Bartlett, C. (1994) Beyond strategy to purpose, Harvard Business Review, December.
44. Ghoshal, S. and Bartlett, C. (1995) Changing the role of top management: Beyond structure to processes, Harvard Business Review, February.
45. Goldsmith, W. and Clutterbuck, D. (1997) Winning Streak Mk II, London: Orion Business Books.
46. Goleman, D. (1996) Emotional Intelligence, Bloomsbury.
47. Goyder, M. (1998) Living Tomorrow's Company, Gower.
48. Griffiths (1994) Social Services Committe Findings, HMSO.
49. Grunebaum, L.H. (1970) Philosophy for Modern Man, New York: Horizon Press.
50. Hamel, G. and Prahalad, C.K. (1994) Competing for the Future, Boston: Harvard Business School Press.
51. Hammer, M. and Champy, J. (1993) Re-engineering the Corporation, Nicholas Brealey.
52. Hampden-Turner, C. (1990) Charting the Corporate Mind, Oxford: Blackwell.
53. Handy, C. (1994) The Empty Raincoat, London: Hutchinson.
54. Handy, C. (1997) The Hungry Spirit, London: Hutchinson.
55. Harrison, S. (1988) Managing the National Health Services- Shifting the Frontier, London, Avebury.
56. Harrison, S. (1994) NHS Management in the 1980s: Policy-making on the Hoof, London: Avebury.
57. Helper, S. (1997) Complementarity and Cost Reduction - Evidence from the Auto Supply Industry, Working Paper 6033, National Bureau of Economic Research.
58. Helper, S. and Sako, M. (1995) Supplier relations in Japan & US: are they converging? Sloan Management Review.
59. Hirschman, A. (1970) Exit, Voice and Loyalty, Cambridge News, Harvard.
60. Hutton, W. (1995) The State We're In, Jonathan Cape.
61. IPD (1995) 'Getting teams off the ground'. People Management. IPD, May.
62. IPD (1997a) Impact of People Management Practices on Business Performance, Institute of Personnel and Development.
63. IPD (1997b) Employee Motivation and the Psychological Contract, Institute of Personnel and Development.
64. Industrial Society (1997) Speaking Up, Speaking Out. The 2020 Vision Programme.
65. Jones, Womack, and Roos, (1990) The Machine that Changed the World, Rawson Assoc.
66. Kaplan, R.S. and Norton, D.P. (1992) The balanced business scorecard, Harvard Business Review, January-February.
67. Katzenbach, J. and Smith, D. (1994) The Wisdom of Teams: Creating the High Performance Organisation, McGraw-Hill.
68. Kay, J. (1995) Foundations of Corporate Success, How Business Strategies add Value, Oxford: Oxford University Press.
69. Klein, R. (1989) The Politics of the NHS, London: Longman.
70. Kolb, D. (1974) Organisation Psychology - a book of readings, Prentice Hall, New Jersey.
71. Kreuger, A. and Pischke, J. (1997) Observations and Conjectures on the US Employment Miracle, Working Paper 6146, National Bureau of Economic Research, Cambridge, MA, August.
72. Lessem, R. (1991) Total Quality Learning, Blackwell.
73. Lessem, R. and Palsule, S.P. (1997) Managing in Four Worlds, Blackwell.
74. Mant, A. (1983) Leaders We Deserve, Martin Robertson.
75. Mintzberg, H. (1988) The Rise and Fall of Strategic Planning, Hemel Hempstead: Prentice-Hall.
76. Morgan, G. (1986) Images of Organisation, London: Sage Publications.
77. Morton, C. (1994) Becoming World Class, Macmillan
78. Moss Kanter, R. (1995) World Class, Simon & Schuster.
79. Myers Briggs, I. (1993) Introduction to Type, 5th edn, Palo Alto, CA:
80. NHSME (1989) HMSO.
81. NHSME (1990) HMSO.
82. Nonaka, I. and Takeuchi, H. (1995) The Knowledge Creating Company, Oxford University Press.
83. Ohmae, K. (1995) Putting global logic first, Harvard Business Review, January.
84. Ohmae, K. (1996) The End of the Nation State, HarperCollins.
85. Oram, M. and Wellins, R. (1995) Re-engineering's Missing Ingredient, Institute of Personnel and Development.
86. Pedler, M, Burgoyne, J and Boydell, T. (1997) The Learning Company, McGraw-Hill.
87. Plender, J. (1997) A Stake in the Future, Nicholas Brealey.
88. Porter, M. (1990) The Competitive Advantage of Nations, Macmillan.
89. Porter, M. (1996) What is strategy? Harvard Business Review, Nov./Dec.
90. Rajan, A. and van Eupen, P. (1996) Leading People, Create & CILNTEC.
91. Rajan, A. and van Eupen, P. (1997) Tomorrow's People. Study for Focus. Create.
92. Ramsden, P. and Zacharias, J. (1993) Action Profiling, Gower.
93. Rayner (1994) NHS Management Inquiry Report, HMSO.
94. Reder, A. (1995) 75 Best Business Practices for Socially Responsible Companies, New York: GP Putnaum.
95. Reichheld, F.F. (1993) Loyalty-based management, Bain & Company, Harvard Business Review, No. 93210, March, 64-73.
96. Rigby, R. (1996) Business needs strikers, Management Today, February.
97. RIIA (1996) Unsettled Times, Chatham House Report, Royal Institute of International Affairs.
98. RIIA (1997) Navigating Uncharted Waters, Chatham House Forum, Royal Institute of International Affairs.
99. Romnel, G. et al. (1997) Quality Pays, London: Macmillan.
100. RSA (1995) Tomorrow's Company, Report, Royal Society of Arts.
101. Sabel, C.F. (1991) 'Learning by Monitoring: the institutions of economic development', in The Handbook of Economic Sociology, edited by N.J. Smelser and R. Swedberg, NJ: Princeton University Press.
102. Sako, M. (1996) Effects of Supplier Relations and Worker Involvement on Corporate Performance, Westall.
103. Sako, M. (1997a) Synergy between direct and representative forms of employee voice. Evidence from the European car components industry, HRM Journal.
104. Sako, M. (1997b) 'Does trust improve business performance?', in Trust Within and Between Organisations, edited by C. Lane and R. Beckmann, Oxford University Press, Chapter 4.
105. Sako, M. Lamming, R. and Helper, S. (1995) Supplier relations in the UK car industry: good news-bad news, Europe Journal of Purchasing and Supply Management.
106. Senge, P. (1990) The Fifth Discipline, Nicholas Brealey.
107. Senge, P. et al. (1996) The Fifth Discipline Field Book, Nicholas Brealey.
108. Sternberg, R. and Williams, W. (1988) Group intelligence: Why some groups are better than others, Intelligence.
109. Tichy, N. and Sherman, S. (1992), Control Your Destiny or Someone Else Will, HarperCollins.
110. Tricker, R.I. (1980) Corporate Governance, London: Gower Press.
111. West, M. and Lawthom, R. (1994) Still Far to Go, Institute of Work Psychology, University of Sheffield.
112. Wheeler, D. and Sillanpaa, M. (1997) The Stakeholder Corporation, Pitman.
113. Wickens, P. (1995), The Ascendant Organisation, Macmillan.