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Volumn 60, Issue 2, 1997, Pages 38-50

Further Conceptualization of Explanation in Negative Messages

Author keywords

[No Author keywords available]

Indexed keywords


EID: 84996173374     PISSN: 10805699     EISSN: None     Source Type: Journal    
DOI: 10.1177/108056999706000204     Document Type: Article
Times cited : (8)

References (21)
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  • 6
    • 84970359127 scopus 로고
    • Explanations in negative messages: More insights from speech act theory
    • Campbell, K.S. (1990). Explanations in negative messages: More insights from speech act theory. The Journal of Business Communication, 27, 357-375.
    • (1990) The Journal of Business Communication , vol.27 , pp. 357-375
    • Campbell, K.S.1
  • 7
    • 0002880532 scopus 로고
    • Politeness in written communication
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    • (1988) Journal of Pragmatics , vol.12 , pp. 63-81
    • Cherry, R.D.1
  • 8
    • 84970302252 scopus 로고
    • Rereading bad news: Compliance-gaining features in mariagerrient memos
    • David, C., & Baker, M.A. (1994). Rereading bad news: Compliance-gaining features in mariagerrient memos. The Journal of Business Communication, 31, 267-290.
    • (1994) The Journal of Business Communication , vol.31 , pp. 267-290
    • David, C.1    Baker, M.A.2
  • 12
    • 84970396597 scopus 로고
    • Linguistic politeness in professional prose: A discourse analysis of auditors’ suggestion letters, with implications for business communication pedagogy
    • Hagge, J., & Kostelnick, C. (1989). Linguistic politeness in professional prose: A discourse analysis of auditors’ suggestion letters, with implications for business communication pedagogy. Written Communication, 6, 312-339.
    • (1989) Written Communication , vol.6 , pp. 312-339
    • Hagge, J.1    Kostelnick, C.2
  • 14
    • 84970354093 scopus 로고
    • Characteristics of rejection letters and their effects on job applicants
    • Jablin, F.M., & Krone, K. (1984). Characteristics of rejection letters and their effects on job applicants. Written communication, 1, 387-406.
    • (1984) Written communication , vol.1 , pp. 387-406
    • Jablin, F.M.1    Krone, K.2
  • 15
    • 84991174116 scopus 로고
    • Being polite and keeping MUM.: How bad news is communicated in organizational hierarchies
    • Lee, F. (1993). Being polite and keeping MUM.: How bad news is communicated in organizational hierarchies. Journal of Applied Social Psychology, 23, 1124-1149.
    • (1993) Journal of Applied Social Psychology , vol.23 , pp. 1124-1149
    • Lee, F.1
  • 16
    • 1542705470 scopus 로고
    • Buffers in bad news messages and recipient perceptions
    • Limaye, M.R. (1988). Buffers in bad news messages and recipient perceptions. Management Communication Quarterly, 2, 90-101.
    • (1988) Management Communication Quarterly , vol.2 , pp. 90-101
    • Limaye, M.R.1
  • 18
    • 0442307917 scopus 로고
    • An interpersonal approach to writing negative messages
    • Salerno, D. (1988). An interpersonal approach to writing negative messages. The Journal of Business Communication, 25(1), 41-51.
    • (1988) The Journal of Business Communication , vol.25 , Issue.1 , pp. 41-51
    • Salerno, D.1
  • 19
    • 84965573281 scopus 로고
    • Toward a better understanding of reader analysis
    • Suchan, J., & Dulek, R. (1988). Toward a better understanding of reader analysis. The Journal of Business Communication, 25 (2), 29-45.
    • (1988) The Journal of Business Communication , vol.25 , Issue.2 , pp. 29-45
    • Suchan, J.1    Dulek, R.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.