Performance Indicators — Promises Unmet: A Response to Perrin

American Journal of Evaluation

Volumn 20, Issue 1, 1999, Pages 95-99

  Winston, Jerome A ^a  

^a RMIT UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84993797790     PISSN: 10982140     EISSN: None     Source Type: Journal    
DOI: 10.1177/109821409902000108     Document Type: Article

References (12)

1. Comptroller General (1991). Measuring and Monitoring Program Performance: Developing Useful Performance Indicators-Draft. Ottawa: Comptroller General Canada.
2. Corbett, D. (1989). Discussion Paper on Program Budgeting. Melbourne, Victoria, Australia: Economic and Budget Review Committee, Parliament of Victoria.
3. Department of Finance (1989). Program Evaluation: A Guide for Program Managers. Canberra: Department of Finance.
4. Guthrie, J. (1994). Linking Organizational Performance to Public Sector Pay Negotiations. Paper presented at the IIR Conference on Performance Information and the Management Cycle. December 6-7, 1994. In Guthrie, 1995, 65-69.
5. Guthrie, J. (Ed.). (1995). Making the Australian public sector countinthe 1990s. Sydney: IIR Conferences Pty. Ltd.
6. Hatry, H. P., Blair, L. H., Fisk, D. M., Greiner, J. M., Hall, J. R., Jr., & Schaenman, P. S. (1992). How effective are your community services? Procedures for measuring their quality (2nd ed.). Washington: The Urban Institute and ICMA.
7. Perrin, B. (1998). Effective use and misuse of performance measurement. American Journal of Evaluation, 19 (3), 367-379.
8. Poister, T. H. (1983). Performance Monitoring. Lexington, Mass.: Lexington Books.
9. Quade, E. S., Revised by Carter, G. M. (1989). Analysis for public decisions (3rd ed.). New York: North-Holland.
10. Walker, B. (1994). Identifying, Costing and Reporting CSOs. Paper presented at the IIR Conference on Community Service Obligations. Sydney, September 15-16, 1994. In Guthrie 1995, 114-117.
11. Wholey, J. S. (1979). Evaluation: Promise and performance. Washington: The Urban Institute.
12. Winston, J. (1993). Performance indicators: Do they perform? Evaluation News and Comments 2(3), 22-39.