Conflict Management in a Diverse World: A Review Essay of Caplan's Understanding Disputes: The Politics of Argument

Human Relations

Volumn 49, Issue 9, 1996, Pages 1203-1211

  Tjosvold, Dean ^a,b  

^a SIMON FRASER UNIVERSITY   (Canada)

^b CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84993740495     PISSN: 00187267     EISSN: None     Source Type: Journal    
DOI: 10.1177/001872679604900904     Document Type: Article

References (5)

1. DEUTSCH, M. The resolution of conflict. New Haven, CT: Yale University Press, 1973.
2. PRUITT, D.G., & SYNA, H. Successful problem solving. In D. Tjosvold and D.W. Johnson (Eds.), Productive conflict management: Perspectives for organizations. Minneapolis: Team Media, 1989, pp. 69-90.
3. TJOSVOLD, D. Conflict-positive organization: Stimulate diversity and create unity. Reading, MA: Addison-Wesley, 1991.
4. TJOSVOLD, D., DANN, V., & WONG, C.L. Managing conflict between departments to serve customers. Human Relations, 1992, 45, 1035-1054.
5. WALTON, R., & McKERSIE, R.B. A behavioral theory of labor negotiations. New York: McGraw-Hill, 1965.