Can Managers Research their own Services? An Experiment in Consulting Frail, Older Community Care Clients

Journal of Integrated Care

Volumn 9, Issue 5, 2001, Pages 8-17

  Patmore, Charles ^a  

^a UNIVERSITY OF YORK   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84993111609     PISSN: 14769018     EISSN: None     Source Type: Journal    
DOI: 10.1108/14769018200100036     Document Type: Review

References (17)

1. Banerjee, S. & Macdonald, A. (1996) Mental disorder in an elderly home care population: associations with health and social service use. British Journal of Psychiatry 168 750–756.
2. Barnes, M. & Bennett, G. (1998) Frail bodies, courageous voices: older people influencing community care. Health and Social Care in the Community 6 102–111.
3. Bauld, L., Chesterman, J. & Judge, K. (2000) Measuring satisfaction with social care amongst older service users: issues from the literature. Health & Social Care in the Community 8 (5) 316–324.
4. Clark, H., Dyer, S. & Horwood, J. (1998) That Bit of Help: The High Value of Low Level Preventative Services for Older People. Bristol: University of Bristol, Policy Press.
5. Copeland, J., Chen, R., Dewey, M., McCracken, C., Gilmore, C., Larkin, B. & Wilson, K. (1999) Community-based case control study of depression in older people. British Journal of Psychiatry 175 340–347.
6. Denihan, A., Kirby, M., Bruce, I., Cunningham, C., Coakley, D. & Lawlor, B. (2000) Three year prognosis of depression in the community-dwelling elderly. British Journal of Psychiatry 176 453–457.
7. Department of the Environment, Transport and the Regions (1999) Implementing Best Value – a Consultation Paper on Draft Guidance. London: DETR Free Literature.
8. Department of Health (1998) Modernising Social Services. Cm 4169. London: The Stationery Office.
9. Henwood, M., Lewis, H. & Waddington, E. (1998) Listening to Users of Domiciliary Care Services. Leeds: University of Leeds, Nuffield Institute for Health, Community Care Division.
10. McQuarrie, E. F. (1998) Customer Visits. Sage Publications.
11. Murphy, E. (1982) Social origins of depression in old age. British Journal of Psychiatry 141 135–142.
12. Patmore, C. (2000) Learning from older community care clients. Research Works Series, University of York, Social Policy Research Unit.
13. Patmore, C., Qureshi, H. & Nicholas, E. (2000) Consulting older community care clients about their services: some lessons for researchers and service managers. Research Policy and Planning 18 (1) 4–11.
14. Prince, M., Harwood, R., Thomas, A. & Mann, A. (1998) A prospective population-based cohort study of the effects of disablement and social milieu on the onset and maintenance of late-life depression. The Gospel Oak Project VII. Psychological Medicine 28 337–350.
15. Seargeant, J. & Steele, J. (1998) Consulting the Public: Guidelines and Good Practice. London: Policy Studies Institute.
16. Vetter, N., Jones, D., Victor, C. & Philips, A. (1986) The measurement of psychological problems in the elderly in general practice. International Journal of Geriatric Psychiatry 1 127–134.
17. Willis J. (1999) Consultation: A Myth or a Reality? The views of frail elderly people within Wakefield Metropolitan District 1996–1999. Wakefield Age Concern.