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Volumn 12, Issue 1, 2004, Pages 14-16
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Lloyds TSB banks on call-center quality:Staff benefit from training and career development
[No Author Info available]
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Author keywords
Banks; Call centers; Career development; Training; Working conditions
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Indexed keywords
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EID: 84993082430
PISSN: 09670734
EISSN: None
Source Type: Journal
DOI: 10.1108/09670730410516339 Document Type: Article |
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Times cited : (1)
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References (0)
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