Exploring the responsiveness of companies: Corporate social responsibility to stakeholders

Social Responsibility Journal

Volumn 4, Issue 3, 2008, Pages 349-365

  Trebeck, Katherine ^a  

^a UNIVERSITY OF GLASGOW   (United Kingdom)

Author keywords

Australia; Corporate social responsibility; Stakeholder analysis; Standardized parameters

Indexed keywords

EID: 84993079008     PISSN: 17471117     EISSN: 1758857x     Source Type: Journal    
DOI: 10.1108/17471110810892857     Document Type: Article

References (92)

1. Agle, B., Mitchell, R. and Sonnenfeld, J. (1999), “Who matters to CEOs? An investigation of stakeholder attributes and salience, corporate performance, and CEO values”, Academy of Management Journal, Vol. 42 No. 5, pp. 507-26.
2. Andriof, J. and Waddock, S. (2002), “Unfolding stakeholder engagement”, in Andriof, J., Waddock, S., Husted, B. and Sutherland Rahman, S. (Eds), Unfolding Stakeholder Thinking, Greenleaf Publishing, Sheffield.
3. Bakan, J. (2004), The Corporation, Constable & Robinson, London.
4. Banerjee, B. (2001), “Corporate citizenship and indigenous stakeholders – exploring a new dynamic of organisational-stakeholder relationships”, The Journal of Corporate Citizenship, No. 1, pp. 39-55.
5. Bell, M. (2004), personal interview edited by Trebeck, K., Melbourne, 31 March.
6. Bendell, J. (2000), “Civil regulation: a new form of democratic governance for the global economy?”, in Bendell, J. (Ed.), Terms for Endearment – Business, NGOs and Sustainable Development, Greenleaf Publishing, Sheffield.
7. Birch, D. (1998), “Corporate citizenship as public culture”, in Birch, D. (Ed.), Corporate Citizenship and Communication, Corporate Citizenship Research Unit, Deakin University, Melbourne, 10 June.
8. Birch, D. (2001), “Corporate citizenship and sustainability: sustainable capitalism and new economics”, Corporate Citizenship Research Unit, Deakin University, Melbourne, available at: www.sustainability.dpc.wa.gov.au/Seminars/Presentations/Birch.pdf (accessed 28 November 2007).
9. Bishop, S., Crapp, H., Faff, R. and Twite, G. (1997), Corporate Finance, Holt, Rinehart and Winston, Sydney.
10. Brammer, S. and Millington, A. (2003), “The effect of stakeholder preferences, organizational structure and industry type on corporate community involvement”, Journal of Business Ethics, Vol. 45 No. 3, pp. 213-26.
11. Brammer, S. and Pavelin, S. (2005a), “Corporate community contributions in the United Kingdom and the United States”, Journal of Business Ethics, Vol. 56, pp. 15-26.
12. Brammer, S. and Pavelin, S. (2005b), “Corporate reputation and an insurance motivation for corporate social investment”, Journal of Corporate Citizenship, Vol. 20, Winter, pp. 39-51.
13. Cannon, T. (1994), Corporate Responsibility: A Textbook on Business Ethics, Governance, Environment: Roles and Responsibilities, Pitman Publishing, London.
14. Chamberlain, N.W. (1982), Social Strategy and Corporate Structure, Macmillan, New York, NY, p. 12.
15. Clifford, L. (2004), personal interview, edited by Trebeck, K., London, 13 October.
16. Cochrane, G. (2004), personal interview, edited by Trebeck, K., Edinburgh, 11 October.
17. Corporations and Markets Advisory Committee (2006), “The social responsibility of corporations”, Commonwealth of Australia, Canberra, available at: www.camac.gov.au/camac/camac.nsf/byHeadline/PDFFinal+Reports+2006/$file/CSR_Report.pdf (accessed 23 May 2007).
18. Costa, G. (2004), “Dump short-termism, investors urged”, The Age, Melbourne.
19. Cragg, W. and Greenbaum, A. (2002), “Reasoning about responsibilities: mining company managers on what stakeholders are owed”, Journal of Business Ethics, Vol. 39 No. 3.
20. Cusack, B. (2000), radio interview, in Radio National Life Matters, ABC Radio, 7 August.
21. Cusack, B. (2001), “Working together”, paper presented at the Mining and Communities Conference, Victorian Minerals and Energy Council, Bendigo, September.
22. Davis, L. (1995), “The new competencies in mining”, paper presented to the Australian Institute of Company Directors, Melbourne, 3 October.
23. Doh, J. and Guay, T. (2006), “Corporate social responsibility, public policy, and NGO activism in Europe and the United States: an institutional-stakeholder perspective”, Journal of Management Studies, Vol. 43 No. 1, pp. 47-73.
24. Duncan, T. (2000), “The business and community benefits of strategic corporate citizenship”, Proceedings of the 2nd National Conference on Corporate Citizenship, Melbourne, 16-17 November.
25. Gunningham, N., Kagan, R. and Thornton, D. (2002), “Social licence and environmental protection: why businesses go beyond compliance”, Centre for Analysis of Risk and Regulation, London School of Economics and Political Science, London, available at: www.lse.au.uk/Depts/carr/Publications_folder_web_files/Disspaper8.pdf (accessed 27 February 2003).
26. Hemingway, C. and Maclagan, P. (2004), “Managers' personal values as drivers of corporate social responsibility”, Journal of Business Ethics, Vol. 50, pp. 33-44.
27. Hinkley, R. (1999), “Obligations for the common good”, The Australian, No. 17.
28. Hinkley, R. (2000), “Developing corporate conscience”, in Rees, S. and Wright, S. (Eds), Human Rights, Corporate Responsibility – A Dialogue, Pluto Press, Annandale.
29. Hirst, P. (1994), Associative Democracy, Polity Press, Cambridge.
30. Howitt, R. (1998), “Recognition, respect and reconciliation: steps towards decolonisation?”, Australian Aboriginal Studies, No. 2, pp. 28-34.
31. Howitt, R. (2004), personal interview, edited by Trebeck, K., Sydney, 4 February.
32. Hutton, W. (1996), The State We're in, Vintage, London.
33. Jensen, M. (1983), “Organization theory and methodology”, The Accounting Review, Vol. 58 No. 2, pp. 319-39.
34. Kanter, R.M. (1999), “From spare change to real change – the social sector as a beta site for business innovation”, Harvard Business Review, Vol. 77 No. 3, pp. 122-9.
35. Kapelus, P. (2002), “Mining, corporate social responsibility and the ‘community’: the case of Rio Tinto, Richards Bay Minerals and the Mbonambi”, Journal of Business Ethics, Vol. 39 No. 3, pp. 275-96.
36. Keane, A. (1999), “Lessons learnt: Rio boss”, The Advertiser, No. 25, Adelaide.
37. Keskinen, A., Aaltonen, M. and Mitleton-Kelly, E. (2003), “Organisational complexity”, Finland Futures Research Centre, Helsinki, available at: www.tuktk.fi/tutu/Julkaisut/pdf/Tutu_6_03.pdf (accessed 5 January 2004).
38. King, D. (2000), “Stakeholders and spin doctors: the politicisation of corporate reputations”, Hawke Institute, University of South Australia, Magill, available at: www.hawkecentre.unisa.edu.au/institute/resources/Working%20paper%205.pdf (accessed 25 November 2003).
39. Korten, D. (2001), “Predatory corporations”, in Evans, G., Goodman, J. and Lansbury, N. (Eds), Moving Mountains: Communities Confront Mining and Globalisation, Minerals Policy Institute, Sydney.
40. Lea, D. (1999), “Corporate and public responsibility, stakeholder theory and the developing world”, Business Ethics: A European Review, Vol. 8 No. 3, pp. 151-62.
41. Longstaff, S. (2004), “A hard place”, The Sydney Morning Herald, Sydney, 5 November.
42. Loza, J. (2004), “Business-community partnerships: the case for community organization capacity building”, Journal of Business Ethics, Vol. 53, pp. 297-311.
43. McLaren, D. (2002), “Corporate engagement by ‘socially responsible’ investors: a practical paradigm for stakeholder governance?”, Judge Institute of Management, Cambridge, available at: www.ashridge.com.web/AcbasNew.nsf/acbas/MBAEssayAward/$file/Winningessay2002.pdf (accessed 13 June 2003).
44. McWilliams, A. and Siegel, D. (2001a), “Corporate social responsibility: a theory of the firm perspective”, Academy of Management Review, Vol. 26 No. 1, pp. 117-27.
45. McWilliams, A. and Siegel, D. (2001b), “Investment in corporate social responsibility: a theory of the firm perspective”, Academy of Management Review, Vol. 26 No. 1, pp. 128-35.
46. McWilliams, A. and Siegel, D. (2001c), “Profit-maximising corporate social responsibility”, The Academy of Management Review, Vol. 26 No. 4, pp. 504-5.
47. Manning, P. (2003), “Poor fellow mining country”, Sydney Morning Herald, Sydney, 18 April.
48. Marens, R. and Wicks, A. (1999), “Getting real: stakeholder theory, managerial practice, and the general irrelevance of fiduciary duties owed to shareholders”, Business Ethics Quarterly, Vol. 9 No. 2.
49. Mays, S. (2003), “Corporate sustainability – an investor perspective”, Department of Environment and Heritage, Canberra, available at: www.deh.gov.au/industry/finance/publications/index.html (accessed 6 January 2004).
50. Metcalfe, C. (1998), “The stakeholder corporation”, Business Ethics, Vol. 7 No. 1, pp. 30-6.
51. Mitchell, R., Agle, B. and Wood, D. (1997), “Toward a theory of stakeholder identification and salience: defining the principle of who and what really counts”, The Academy of Management Review, Vol. 22 No. 4, pp. 853-86.
52. Moon, J. (1995), “The firm as citizen? Social responsibility of business in Australia”, Australian Journal of Political Science, Vol. 30, pp. 1-17.
53. Moon, J., Crane, A. and Matten, D. (2003), “Can corporations be citizens? Corporate citizenship as a metaphor for business participation in society”, International Centre for Corporate Social Responsibility, Nottingham University, Nottingham.
54. Oliver, D. (1973), Bougainville: A Personal History, Melbourne University Press, Carlton.
55. O'Neill, P. and Gibson-Graham, J.K. (1999), “Enterprise discourse and executive talk: stories that destabilize the company”, Transactions of the Institute of British Geographers, Vol. 24 No. 1, pp. 11-22.
56. Orlitzky, M. and Swanson, D. (2002), “Value attunement: toward a theory of socially responsible executive decision-making”, Australian Journal of Management, Vol. 27, special issue, pp. 119-28.
57. Ospel, M. (2001), “Foreword – responsible business in the global economy”, Financial Times, 19 March, London, available at: www.pwblf.org/csr/csrwebassist.nsf/content/f/d2364ds.html#1 (accessed 1 November 2002).
58. Parker, C. (2002), The Open Corporation, Cambridge University Press, Cambridge.
59. Peirson, G., Brown, R., Easton, S. and Howard, P. (1998), Business Finance, 7th ed., McGraw-Hill, Roseville.
60. Pfeffer, J. (1981), Power in Organisations, Pitman Publishing, Marshfield, MA.
61. Phillips, R. (2001), “Confrontation to partnership: corporations and NGOs”, in Goodman, J. (Ed.), Protest and Globalisation, Pluto Press, Sydney.
62. Quodling, P. (1991), “Bougainville – the mine and the people”, The Centre for Independent Studies, St Leonards.
63. Reich, R. (1996), “Pink slips, profits, and paychecks: corporate citizenship in an era of smaller government”, George Washington University School of Business and Public Management, Washington DC, 6 February, available at: www.dol.gov/dol/_sec/public/media/speeches/corpresp.htm (accessed 25 April 2000).
64. Reich, R. (1998), “The new meaning of corporate social responsibility”, California Management Review, Vol. 40 No. 2, pp. 8-17.
65. Rio Tinto Limited (1999), Rio Tinto in Australia – Community Survey, Rio Tinto, Melbourne, August.
66. Rio Tinto Limited (2003), The Way We Work, updated, Rio Tinto, London.
67. Rodgers, C. (2000), “Making it legitimate: new ways of generating corporate legitimacy in a globalising world”, in Bendell, J. (Ed.), Terms for Endearment – Business, NGOs and Sustainable Development, Greenleaf Publishing, Sheffield.
68. Rodier, D. (2002), “Roles and responsibilities of players”, GMI Conference, Toronto, 14 May, available at: www.gmiconference.com/summaries/ROLES%20&%20RESPONSIBILITES%20OF%20PLAYERS.pdf (accessed 4 June).
69. Schacter, M. (2000), “Altruism, opportunism and points in between – trends and practices in corporate social responsibility”, Institute on Governance, Ottawa.
70. Semple, J. (1993), Bentham's Prison: A Study of the Panopticon Penitentiary, Clarendon Press, Oxford.
71. Spence, C. (2004), “Sustainability reporting and the construction of myth”, paper presented at The Inter-Disciplinary CSR Research Conference, Nottingham, 22-23 October.
72. Thompson, I. (1998), “Inducing change: can ethics be taught?”, Legislative Studies, Vol. 13 No. 1, pp. 40-61.
73. Tichy, N., McGill, A. and St Clair, L. (1997), “Introduction: corporate global citizenship – why now?”, in Tichy, N., McGill, A. and St Clair, L. (Eds), Corporate Global Citizenship, The New Lexington Press, San Francisco, CA.
74. Trebeck, K. (2005), Democratisation through Corporate Social Responsibility? The Case of Miners and Indigenous Australians, Australian National University, Canberra.
75. Trebeck, K. (2007), “Tools for the disempowered? Indigenous leverage over mining companies”, Australian Journal of Political Science, Vol. 42 No. 4, pp. 541-62.
76. Tuffrey, M. (2003), “Good companies, better employees – how community involvement and good corporate citizenship can enhance employee morale, motivation, commitment and performance”, The Corporate Citizenship Company, London, available at: www.corporate-citizenship.co.uk/employees/studies/hr3/hr3.pdf (accessed 5 January 2006).
77. Vickerman, A. (2001), “The global mining initiative”, Business and Global Corporate Citizenship: Best Practice for the Future, Montreux, 3 May, available at: www.riotinto.com/media/downloads/speeches/AV%20Montreux_030501.PDF (accessed 7 January 2004).
78. Wand, P. (1999), “The business and the community”, paper presented at Australian Unlimited Round Table, Albury, 5 May.
79. Warburton, J., Shapiro, M., Buckley, A. and van Gellecum, Y. (2004), “A nice thing to do but is it critical for business?”, Australian Journal of Social Issues, Vol. 39 No. 2, pp. 117-27.
80. Warhurst, A. (2001), “Corporate citizenship and corporate social investment – drivers of tri-sector partnerships”, Journal of Corporate Citizenship, No. 1, pp. 57-73.
81. Webley, S. (2001), “Business ethics: a SWOT exercise”, Business Ethics: A European Review, Vol. 10 No. 3, pp. 267-71.
82. White, A. (1999), “Sustainability and the accountable corporation: society's rising expectations of business”, Environment, Vol. 41 No. 8, pp. 30-43.
83. Wilmot, S. (2001), “Corporate moral responsibility: what can we infer from our understanding of organisations?”, Journal of Business Ethics, Vol. 30 No. 2, pp. 161-70.
84. Wilmshurst, T. (2004), “Stakeholder theory: one grand theory of multiple perspectives? Some Australian evidence”, 4th Asia Pacific Interdisciplinary Research in Accounting, Singapore, 4-6 July, available at: www.accountancy.smu.edu.sg/Apira/Final%20Papers/1056-Wilmshurst.pdf (accessed 5 July 2004).
85. Wilson, R. (1999), “Corporate citizenship in a multinational business”, Global Values – Global Difference, Centre for Tomorrow's Company, London, 1 July.
86. Wilson, R. (2001), “Q&A's: interview with Sir Robert Wilson, Chairman, Rio Tinto”, Ethical Corporation, London, available at: www.ethicalcorp.com/content_print.asp?ContentID=21 (accessed 3 March 2003).
87. Wilson, R. (2002), “Hardtalk”, BBC News, British Broadcasting Corporation, London, 2 October, available at: http://news.bbc.co.uk/2/hi/programmes/hardtalk/2292971.stm (accessed 13 May 2003).
88. Wilson, R. (2004), “The challenge for industry is to ensure it is part of the solution”, World Business Council for Sustainable Development, available at: www.wbcsd.ch/plugins/DocSearch/details.asp?type… (accessed 15 July 2005).
89. Zandvliet, L. (2004), “Redefining corporate social risk mitigation strategies”, Social Development Notes (The World Bank), No. 16.
90. Gunningham, N. (2001), “Green alliances: conflict or cooperation in environmental policy?”, Australian Centre for Environmental Law: Canberra, available at: http://law.anu.edu.au/acel/onlinedocuments/Green%20Alliances%20-%20Conflict%20or%20Cooperation%20in%Environmental%20Policy.pdf (accessed 17 December 2002).
91. Uren, D. (2001), “Democracy tainted by corporate realities”, The Australian, Vol. 19 No. 5.
92. Weiser, J. and Zadek, S. (2000), “Conversations with disbelievers – persuading companies to address social challenges”, Ford Foundation, London, available at: http://216.65.35.60/pdf/convdisb.pdf (accessed 24 February 2006).