Looking after business: Linking existing customers to profitability

Managing Service Quality: An International Journal

Volumn 7, Issue 3, 1997, Pages 146-149

  Clark, Robin ^a  

^a NONE

Author keywords

Customer loyalty; Retail trade; Supermarkets

Indexed keywords

EID: 84993077907     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604529710166932     Document Type: Article

References (0)