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Volumn 42, Issue 6, 2004, Pages 794-806

The new normal: Lessons learned from SARS for corporations operating in emerging markets

Author keywords

Business continuity; Contingency planning; Emerging markets

Indexed keywords


EID: 84993073631     PISSN: 00251747     EISSN: None     Source Type: Journal    
DOI: 10.1108/00251740410542357     Document Type: Article
Times cited : (13)

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