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Volumn 6, Issue 4, 2002, Pages 323-339

The effects of a divisionalised and decentralised organisational structure on a formal internal communication function in a South African organisation

Author keywords

Communication management; Decentralisation; Employees; Organisation structure

Indexed keywords


EID: 84993047827     PISSN: 1363254X     EISSN: None     Source Type: Journal    
DOI: 10.1108/13632540210807152     Document Type: Article
Times cited : (30)

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