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International Journal of Contemporary Hospitality Management
Volumn 10, Issue 5, 1998, Pages 189-190
Comment: Benchmarking and best practice in the small hotel sector
Author keywords

Benchmarking; Hotels
Indexed keywords

EID: 84993047787     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596119810227794     Document Type: Article
Times cited : (11)
References (3)
  • 1
    • 84891965219 scopus 로고    scopus 로고
    • Implementing the intangibles: a total quality approach for hospitality service providers
    • in Olsen, M. et al. (Eds), Cassell, London.
    • Becker, C. (1996), “Implementing the intangibles: a total quality approach for hospitality service providers” in Olsen, M.et al. (Eds), Service Quality in Hospitality Operations, Cassell, London.
    • (1996) Service Quality in Hospitality Operations
    • Becker, C.1
  • 2
    • 0003689798 scopus 로고    scopus 로고
    • Tourism: competing with the best - benchmarking for smaller hotels
    • Department of National Heritage (1996), “Tourism: competing with the best - benchmarking for smaller hotels”.
    • (1996)
  • 3
    • 78751472991 scopus 로고
    • Guest houses and small hotels
    • in Jones, P. (Ed.), Cassell, London.
    • Morrison, A. (1995), “Guest houses and small hotels”, in Jones, P. (Ed.), Introduction to Hospitality Operations, Cassell, London.
    • (1995) Introduction to Hospitality Operations
    • Morrison, A.1

* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.