Role-Playing as a Training Tool for Reference Student Assistants

Reference Services Review

Volumn 26, Issue 1, 1998, Pages 37-41

  Sheets, J ^a  

^a BAYLOR UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84993027243     PISSN: 00907324     EISSN: None     Source Type: Journal    
DOI: 10.1108/00907329810307425     Document Type: Article

References (24)

1. Emilie C. White, “Student Assistants in Academic Libraries: From Reluctance to Reliance,” Journal of Academic Librarianship 11:2 (1985): 93.
2. Virginia Massey Burzio, “Reference Encounters of a Different Kind: A Symposium,” The Journal of Academic Librarianship 18 (1992): 276-286.
3. Nancy J. Emmick, “Nonprofessionals on Reference Desks in Academic Libraries,” in Conflicts in Reference Services (New York: Haworth Press, 1985), 149-160.
4. Jeffrey W. St. Clair and Rao Aluri, “Staffing the Reference Desk: Professionals or Nonprofessionals?” The Journal of Academic Librarianship 3 (July 1977): 149-153.
5. Morell D. Boone, Rita Bullard, and Sandra G. Yee, Training Student Library Assistants (Chicago and London: American Library Association, 1991), v.
6. Mildred Camp, “Student Assistants and the College Library,” Library Journal 59 (1 December 1934): 925.
7. Boone, Training Student Library Assistants, 10.
8. Garry Mitchell, The Trainers Handbook: The AMA Guide to Effective Training (New York: AMACOM, 1993), 26.
9. “Role Playing,” Journal of Industrial Training 7:1 (January-February 1953): 3-34.
10. David Lewit, “Social Psychology and Crime Control,” Journal of Social Issues 31 (1975): 193-210.
11. V.R. Buzzotta, Robert E. Lefton, Dean Karraker, and Mannie Sherberg, “A Pragmatic Approach to Sales Training,” Training and Development Journal 248 (November 1974): 34-42.
12. Alan M. Delamater, C. Keith Conners, and Karen C. Wells, “A Comparison of Staff Training Procedures: Behavioral Applications in the Child Psychiatric Inpatient Setting,” Behavior Modification 8 (January 1984): 3, 958.
13. Ines T. Sala, “Role-Playing: A Useful Tool in the Training of Peer Counselors and Other Mental Health Paraprofessionals,” Techniques 2 (January 1986): 67-75.
14. Anita Van de Vliet, “Away Games for Bankers,” Management Today (December 1993): 50.
15. Yona Leyser, “The Effectiveness of an Inservice Training Program in Role Playing on Elementary Classroom Teachers,” Journal of Group Psychotherapy, Psychodrama and Sociometry 32 (1979): 100-111.
16. Alan F. Klein, “When Role Playing Is Desirable,” in How to Use Role Playing Effectively (New York: Association Press, 1959), 13.
17. Claude C. Bowman, “Role Playing and the Development of Insight,” Social Forces 28 (December 1949): 195-199.
18. Mildred Hawksworth Lowell, “Role Playing as a Teaching-Learning Process,” in Role Playing and Other Management Cases, vol. IV inThe Management of Libraries and Information Centers (Metuchen, NJ: The Scarecrow Press, 1971), 19-98.
19. Lowell, “Selected References on Role Playing,” 368-394.
20. David F. Swink, “Role-Play Your Way to Learning,” Training and Development 47 (May 1993): 91-97.
21. Phyliss Cooke, “Role Playing,” in Training and Development Handbook, ed. by Robert L. Craig, 430-441 (New York: McGraw- Hill, 1987).
22. Julius E. Eitington, “Role Playing,” in The Winning Trainer (Houston, TX: Gulf Publishing, 1989), 67-93.
23. Sara Alexandro, conversation with author, 4 October 1996.
24. Naomi Tran, conversation with author, 4 October 1996.