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Volumn 10, Issue 1, 1998, Pages 24-33

Matching the management of human resources to service operations

Author keywords

Fast food restaurants; Human resource management; Service operations

Indexed keywords


EID: 84993026846     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596119810199309     Document Type: Article
Times cited : (30)

References (27)
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  • 10
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    • Towards an understanding of employee empowerment in hospitality services
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    • Empowerment through delayering: a pilot study at McDonald’s restaurants
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  • 18
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    • Avoiding the German system of co-determination: the McDonald’s corporation
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    • Royle, T. (1996, “Avoiding the German system of co-determination: the McDonald’s corporation”, in Lashley, C. (Ed.), The Fifth Annual Hospitality Research Conference Papers, Nottingham Trent University, Nottingham.
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  • 19
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  • 22
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  • 23
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  • 25
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    • Organization and output transactions
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.