Listening is not enough: An analysis of calls to the Elder Abuse Response

The Journal of Adult Protection

Volumn 2, Issue 1, 2000, Pages 6-20

  Bennett, G ^a   Jenkins, G ^a   Asif, Z ^a  

^a QUEEN MARY UNIVERSITY OF LONDON   (United Kingdom)

Author keywords

Abusers; Elder abuse; Helpline; Monitoring

Indexed keywords

EID: 84993026811     PISSN: 14668203     EISSN: None     Source Type: Journal    
DOI: 10.1108/14668203200000003     Document Type: Review

References (26)

1. Action on Elder Abuse (1995) Action on Elder Abuse Bulletin 11, May/June.
2. Action on Elder Abuse (1997) Hearing the despair: a summary of the evaluation of the Elder Abuse Response Line project. London, Action on Elder Abuse.
3. Action on Elder Abuse (1998) Briefing notes.
4. Bell, L. (1999) in: personal communication.
5. Benbow, S. et al. (1993) Sexual abuse in the elderly mentally ill. The Postgraduate Medical Journal 69, 803–807.
6. Bennett, G. & Kingston, P. (1993) Elder abuse: concepts, theories and interventions. London: Chapman Hall.
7. Brown, H. & Stein, J. (1998) Implementing adult protection policies in Kent and East Sussex. Journal of Social Policy 27 (3) 371–396.
8. Camden & Islington Community Health Services NHS Trust Beech House Inquiry: report of the internal inquiry relating to the mistreatment of patients residing at Beech House, St Pancras Hospital during the period March 1993–April 1996. London: Camden & Islington Community Health Services NHS Trust.
9. Clough, R. (1996) The abuse of care in residential institutions. London: Whiting and Birch.
10. Craft, A. (1996) Abuse of younger and older people — similarities and differences. In: Clough, R. (1996) The abuse of care in residential institutions. London: Whiting and Birch.
11. Decalmer, P. & Glendenning, F. (eds) (1997) The mistreatment of elderly people. London: Sage.
12. Department of Health (1998) Modernising social services. London: Stationery Office.
13. Department of Health (1999a) Fit for the future. London: Stationery Office.
14. Department of Health (1999b) No secrets: the protection of vulnerable adults. London: Stationery Office.
15. Eastman, M. (ed) (1983) Old age abuse: a new perspective. London: Age Concern and Chapman Hall.
16. Holt, M. (1993) Elder sexual abuse in Great Britain: preliminary findings. Journal of Elder Abuse and Neglect 5 (2) 63–71.
17. Johnson, N. (1998) Domestic violence an overview. In: P. Kingston and B. Penhale (Eds.) Family violence and the caring professions. London: Macmillan.
18. Law Commission (1995) Report 231: Mental incapacity. London: HMSO.
19. Lord Chancellor's Department (1997) Who decides? Making decisions on behalf of mentally incapacitated adults. London: Stationery Office.
20. Lord Chancellor's Department (1999) Making decisions. London: Stationery Office.
21. Office for National Statistics (1997) Population Trends: Summer 1996. London: Stationery Office.
22. Office for National Statistics (1999) Table 2. In: Population Trends: Spring 1999. London: Stationery Office.
23. Ogg, J. & Bennett, G. (1992) Elder abuse in Britain. British Medical Journal 305 (October) 998–999.
24. Penhale, B. & Kingston, P. (1995) Similarities, differences and synthesis. In: P. Kingston & B. Penhale (Eds.) Family violence and the caring professions. London: Macmillan.
25. Tinker, A., McCreadie, C. & Salvage, A. (1993) The information needs of elder people – an exploratory study. London: Age Concern Institute of Gerontology.
26. UKCC (1994) Professional conduct: occasional report on standards of nursing in nursing homes. London: UKCC. UKCC (1996) Issues arising from professional conduct complaints. London: UKCC.