Knowledge management strategies: A multi-case study

Journal of Knowledge Management

Volumn 8, Issue 3, 2004, Pages 6-16

  Smith, Alan D ^a  

^a ROBERT MORRIS UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84993009086     PISSN: 13673270     EISSN: 17587484     Source Type: Journal    
DOI: 10.1108/13673270410541006     Document Type: Article

References (21)

1. Ahanotu, N.D. (1998), “A conceptual framework for modeling the conflict between product creation and knowledge development amongst production workers”, Journal of Systemic Knowledge Management, July.
2. Allee, V. (1997), The Knowledge Evolution, Butterworth-Heinemann.
3. Duffy, J. (2001), “The tools and technologies needed for knowledge management”, Information Management Journal, Vol. 35 No. 1, January, pp. 64-67.
4. Garvin, D., Leonard, D., Straus, S. and Seely Brown, J. (1998), Harvard Business Review on Knowledge Management, Harvard Business School Publishing, Cambridge, MA.
5. Glaser, B.G. and Strauss, A.L. (1967), Qualitative Evaluation and Research Methods, 2nd ed., Aldine Publishing, New York, NY.
6. Hansen, M., Nohria, N. and Tierney, T. (1999), “What’s your strategy for managing knowledge?”, Harvard Business Review, March-April, pp. 106-116.
7. Michalisin, M.D., Smith, B.F. and Kline, D.M. (1997), “In search of strategic assets”, The International Journal of Organizational Analysis, Vol. 5 No. 4, pp. 360-387.
8. Michalisin, M.D., Kline, D.M., Smith, R.F. (2000), “Intangible strategic assets and firm performance: a multi-industry study of the resource-based view”, Journal of Business Strategy, Vol. 17 No. 2, pp. 91-117.
9. Mintzberg, H. (2001a), “The yin and the yang of managing”, Organizational Dynamics, Vol. 29 No. 4, Spring, pp. 306-312.
10. Mintzberg, H. (2001b), “Managing exceptionally”, Organization Science, Vol. 12 No. 6, pp. 759-771.
11. Patton, M.Q. (1990), Qualitative Evaluation and Research Methods, 2nd ed., Sage, London.
12. Pfeffer, J. (1994), Competitive Advantage Through People: Unleashing the Power of the Work Force, Harvard Business School Press, Boston, MA.
13. Pfeffer, J. (2001a), “Fighting the war for talent is hazardous to your organization’s health”, Organizational Dynamics, Vol. 29 No. 4, pp. 248-259.
14. Pfeffer, J. (2001b), “What’s wrong with management practices in Silicon Valley? A lot”, Sloan Management Review, Vol. 42 No. 3, pp. 101-102.
15. Pfeffer, J. and Veiga, J.F. (1999), “Putting people first for organizational success”, The Academy of Management Executive, Vol. 13 No. 2, pp. 37-48.
16. Pfeffer, J., Veiga, J.F., Hatano, T. and Santalainen, T. (1995), “Producing sustainable competitive advantage through the effective management of people”, The Academy of Management Executive, Vol. 9 No. 1, pp. 55-62.
17. Schlumberger Oilfield Services (2003), “Knowledge management”, available at: www.slb.com/Hub/index.cfm?id=id72.
18. Skyrme, D.J. (2002), “The 3Cs of knowledge sharing: culture, cooperation and commitment”, I-Cubed Enovation International News (online), August, available at: www.skyrme.com/updates/u64_f1.htm.
19. Smith, A.D. and Faley, R.A. (2001), “E-mail workplace privacy issues in an information- and knowledge-based environment”, Southern Business Review, Vol. 27 No. 1, pp. 8-22.
20. Smith, A.D. and Offodile, F. (2002), “Information management of automated data capture: an overview of technical developments”, Information Management and Computer Security, Vol. 10 No. 3, pp. 109-118.
21. Thomas, J.C., Kellogg, W.A. and Erickson, T. (2001), “The knowledge management puzzle: human and social factors in knowledge management”, IBM Systems Journal, Vol. 40 No. 4.