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Volumn 10, Issue 4, 2003, Pages 231-236

‘Learning hospitals’ and quality: Knowledge and process management

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EID: 84993008590     PISSN: 10924604     EISSN: 10991441     Source Type: Journal    
DOI: 10.1002/kpm.181     Document Type: Article
Times cited : (7)

References (19)
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    • Batalden, P.1    Stoltz, P.2
  • 4
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    • Non-verbal leakage and clues to deception
    • Ekman P, Friesen WV. 1969. Non-verbal leakage and clues to deception. Psychiatry 31: 88–106.
    • (1969) Psychiatry , vol.31 , pp. 88-106
    • Ekman, P.1    Friesen, W.V.2
  • 7
    • 84982031427 scopus 로고
    • The learning organization: adult learning and organizational transformation
    • Jones AM, Hendry C. 1994. The learning organization: adult learning and organizational transformation. British Journal of Management 5: 153–162.
    • (1994) British Journal of Management , vol.5 , pp. 153-162
    • Jones, A.M.1    Hendry, C.2
  • 8
    • 0013547149 scopus 로고
    • The situational origins of human tendencies: a further reason for the formal analysis of structures
    • Kelley H. 1983. The situational origins of human tendencies: a further reason for the formal analysis of structures. Personality and Social Psychology Bulletin 9: 8–36.
    • (1983) Personality and Social Psychology Bulletin , vol.9 , pp. 8-36
    • Kelley, H.1
  • 10
    • 0001917120 scopus 로고
    • The service revolution
    • Regan W. 1963. The service revolution. Journal of Marketing 27: 247–253.
    • (1963) Journal of Marketing , vol.27 , pp. 247-253
    • Regan, W.1
  • 11
    • 43949162903 scopus 로고
    • The service organisation: human resources management is crucial
    • Schneider B, Bowen DE. 1993. The service organisation: human resources management is crucial. Organizational Dynamics 21: 39–52.
    • (1993) Organizational Dynamics , vol.21 , pp. 39-52
    • Schneider, B.1    Bowen, D.E.2
  • 17
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    • The future of hospitals
    • Wilson C. 1999. The future of hospitals. British Medical Journal 319: 1287.
    • (1999) British Medical Journal , vol.319 , pp. 1287
    • Wilson, C.1
  • 18
    • 0032241122 scopus 로고    scopus 로고
    • Building human resources capability in health care: a global analysis of best practice—Part II
    • Zairi M. 1998a. Building human resources capability in health care: a global analysis of best practice—Part II. Health Manpower Management 24: 128–138.
    • (1998) Health Manpower Management , vol.24 , pp. 128-138
    • Zairi, M.1
  • 19
    • 0032248843 scopus 로고    scopus 로고
    • Building human resources capability in health care: a global analysis of best practice—Part III
    • Zairi M. 1998b. Building human resources capability in health care: a global analysis of best practice—Part III. Health Manpower Management 24: 166–169.
    • (1998) Health Manpower Management , vol.24 , pp. 166-169
    • Zairi, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.