An evaluation of the corporate culture of Southwest Airlines

Measuring Business Excellence

Volumn 8, Issue 4, 2004, Pages 26-33

  Smith, Gene ^a  

^a EASTERN NEW MEXICO UNIVERSITY   (United States)

Author keywords

Airlines; Quality culture; Quality management

Indexed keywords

EID: 84992999010     PISSN: 13683047     EISSN: None     Source Type: Journal    
DOI: 10.1108/13683040410569389     Document Type: Article

References (17)

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