메뉴 건너뛰기




Volumn 11, Issue 1, 2004, Pages 23-33

Customer dependency in manufacturing SMEs: Implications for R&D and performance

Author keywords

Canada; Critical success factors; Customer retention; Development; Research; Small to medium sized enterprises

Indexed keywords


EID: 84992998113     PISSN: 14626004     EISSN: None     Source Type: Journal    
DOI: 10.1108/14626000410519074     Document Type: Article
Times cited : (33)

References (41)
  • 1
    • 28844468422 scopus 로고    scopus 로고
    • Strategic orientation and customer dependency in discontinuously changing environments: a study of the defence industry
    • Arbaugh, J.B. and Sexton, D.L. (1997), “Strategic orientation and customer dependency in discontinuously changing environments: a study of the defence industry”, Journal of Managerial Issues, Vol. 9 No. 4, pp. 419-439.
    • (1997) Journal of Managerial Issues , vol.9 , Issue.4 , pp. 419-439
    • Arbaugh, J.B.1    Sexton, D.L.2
  • 2
    • 0031286099 scopus 로고    scopus 로고
    • The effects of relational channel exchange on the small firm: a conceptual framework
    • April
    • Barringer, B.R. (1997), “The effects of relational channel exchange on the small firm: a conceptual framework”, Journal of Small Business Management, April, pp. 65-79.
    • (1997) Journal of Small Business Management , pp. 65-79
    • Barringer, B.R.1
  • 3
    • 33645050778 scopus 로고
    • Information technologies and business value: an analytic and empirical investigation
    • Barua, A., Kriebel, C.H. and Mukhodpadhyay, T. (1995), “Information technologies and business value: an analytic and empirical investigation”, Information Systems Research, Vol. 6 No. 1, pp. 3-23.
    • (1995) Information Systems Research , vol.6 , Issue.1 , pp. 3-23
    • Barua, A.1    Kriebel, C.H.2    Mukhodpadhyay, T.3
  • 4
    • 0003999961 scopus 로고    scopus 로고
    • Surviving supply chain integration: strategies for small manufacturers
    • CETS National Academy Press Washington, DC, available at: www.nap.edu/books/0309068789.html
    • CETS (2000), “Surviving supply chain integration: strategies for small manufacturers”, Commission on Engineering and Technical Systems, National Academy Press, Washington, DC, available at: www.nap.edu/books/0309068789.html
    • (2000) Commission on Engineering and Technical Systems
  • 5
    • 0029684757 scopus 로고    scopus 로고
    • Strategic alliances and the rate of new product development: an empirical study of entrepreneurial biotechnology firms
    • Deeds, D.L. and Hill, C.W. (1996), “Strategic alliances and the rate of new product development: an empirical study of entrepreneurial biotechnology firms”, Journal of Business Venturing, Vol. 11, pp. 41-55.
    • (1996) Journal of Business Venturing , vol.11 , pp. 41-55
    • Deeds, D.L.1    Hill, C.W.2
  • 6
    • 0032348699 scopus 로고    scopus 로고
    • The relational view: cooperative strategy and sources of interorganizational competitive advantage
    • Dyer, J.H. and Singh, H. (1998), “The relational view: cooperative strategy and sources of interorganizational competitive advantage”, Academy of Management Review, Vol. 23 No. 4, pp. 660-679.
    • (1998) Academy of Management Review , vol.23 , Issue.4 , pp. 660-679
    • Dyer, J.H.1    Singh, H.2
  • 8
    • 0000356178 scopus 로고
    • Two structural equation models: LISREL and PLS applied to consumer exit-voice theory
    • Vol. 19
    • Fornell, C.R. and Bookstein, F.L. (1982), “Two structural equation models: LISREL and PLS applied to consumer exit-voice theory”, Journal of Marketing Research, Vol. 19, pp. 440-452.
    • (1982) Journal of Marketing Research , pp. 440-452
    • Fornell, C.R.1    Bookstein, F.L.2
  • 9
    • 48249088250 scopus 로고
    • Structural equation models with unobservable variables and measurement error
    • Fornell, C.R. and Larcker, D.F. (1981), “Structural equation models with unobservable variables and measurement error”, Journal of Marketing Research, Vol. 18, pp. 39-50.
    • (1981) Journal of Marketing Research , vol.18 , pp. 39-50
    • Fornell, C.R.1    Larcker, D.F.2
  • 10
    • 0034414203 scopus 로고    scopus 로고
    • Do small innovating firms outperform non-innovators?
    • Freel, M.S. (2000a), “Do small innovating firms outperform non-innovators?”, Small Business Economics, Vol. 14, pp. 195-210.
    • (2000) Small Business Economics , vol.14 , pp. 195-210
    • Freel, M.S.1
  • 11
    • 0034550205 scopus 로고    scopus 로고
    • Strategy and structure in innovative manufacturing SMEs: the case of an English region
    • Freel, M.S. (2000b), “Strategy and structure in innovative manufacturing SMEs: the case of an English region”, Small Business Economics, Vol. 15, pp. 27-45.
    • (2000) Small Business Economics , vol.15 , pp. 27-45
    • Freel, M.S.1
  • 12
    • 0035998244 scopus 로고    scopus 로고
    • Small firm networks: a successful approach to innovation?
    • Hanna, V. and Walsh, K. (2002), “ Small firm networks: a successful approach to innovation?”, R&D Management, Vol. 32 No. 3, pp. 201-207.
    • (2002) R&D Management , vol.32 , Issue.3 , pp. 201-207
    • Hanna, V.1    Walsh, K.2
  • 13
    • 77952727218 scopus 로고
    • Too big, too few, too risky?
    • Henricks, M. (1993), “Too big, too few, too risky?”, Small Business Reports, Vol. 18 No. 10, pp. 49-57.
    • (1993) Small Business Reports , vol.18 , Issue.10 , pp. 49-57
    • Henricks, M.1
  • 14
    • 0031599055 scopus 로고    scopus 로고
    • Small firms, R&D, technology and innovation in the UK: a literature review
    • Hoffman. K., Parejo, M., Bessant, J. and Perren, L. (1998), “Small firms, R&D, technology and innovation in the UK: a literature review”, Technovation, Vol. 18 No. 1, pp. 39-55.
    • (1998) Technovation , vol.18 , Issue.1 , pp. 39-55
    • Hoffman, K.1    Parejo, M.2    Bessant, J.3    Perren, L.4
  • 15
    • 0006195280 scopus 로고    scopus 로고
    • Buyer-dominated relationships in a supply chain – a case study of four small-sized suppliers
    • Holmlund, M. and Kock, S. (1996), “Buyer-dominated relationships in a supply chain – a case study of four small-sized suppliers”, International Small Business Journal, Vol. 15 No. 1, pp. 26-40.
    • (1996) International Small Business Journal , vol.15 , Issue.1 , pp. 26-40
    • Holmlund, M.1    Kock, S.2
  • 19
    • 85107930007 scopus 로고
    • Long-term manufacturer-supplier relationships: do they pay off for supplier firms?
    • January
    • Kalwani, M.U. and Nayarandas, N. (1995), “ Long-term manufacturer-supplier relationships: do they pay off for supplier firms?”, Journal of Marketing, Vol. 59, January, pp. 1-16.
    • (1995) Journal of Marketing , vol.59 , pp. 1-16
    • Kalwani, M.U.1    Nayarandas, N.2
  • 20
    • 0032346108 scopus 로고    scopus 로고
    • Product innovation in small and large enterprises
    • Karlsson, C. and Olsson, O. (1998), “Product innovation in small and large enterprises”, Small Business Economics, Vol. 10, pp. 31-46.
    • (1998) Small Business Economics , vol.10 , pp. 31-46
    • Karlsson, C.1    Olsson, O.2
  • 21
    • 0001052931 scopus 로고    scopus 로고
    • Collaboration and technology linkages: a strategic supplier typology
    • Kaufman, A., Wood, C.H. and Theyel, G. (2000), “Collaboration and technology linkages: a strategic supplier typology”, Strategic Management Journal, Vol. 21, pp. 649-663.
    • (2000) Strategic Management Journal , vol.21 , pp. 649-663
    • Kaufman, A.1    Wood, C.H.2    Theyel, G.3
  • 22
    • 0032090739 scopus 로고    scopus 로고
    • Orchestrating resource base, role and position: a supplier’s strategy in buyer-dominated relationships
    • Liliecreutz, J. (1998), “Orchestrating resource base, role and position: a supplier’s strategy in buyer-dominated relationships”, European Journal of Purchasing and Supply Management, Vol. 4, pp. 73-85.
    • (1998) European Journal of Purchasing and Supply Management , vol.4 , pp. 73-85
    • Liliecreutz, J.1
  • 23
    • 0002257240 scopus 로고
    • Mixed motive marriages: what’s next for buyer-supplier relations?
    • Spring
    • Lyons, T.F., Krachenberg, R.A. and Henke, J.W. (1990), “Mixed motive marriages: what’s next for buyer-supplier relations?”, Sloan Management Review, Spring, pp. 29-36.
    • (1990) Sloan Management Review , pp. 29-36
    • Lyons, T.F.1    Krachenberg, R.A.2    Henke, J.W.3
  • 24
    • 84989078680 scopus 로고
    • The effects of industry growth and strategic breadth on new venture performance and strategy content
    • McDougall, P.P., Covin, J.G., Robinson, R.B. and Herron, L. (1994), “The effects of industry growth and strategic breadth on new venture performance and strategy content”, Strategic Management Journal, Vol. 15, pp. 537-554.
    • (1994) Strategic Management Journal , vol.15 , pp. 537-554
    • McDougall, P.P.1    Covin, J.G.2    Robinson, R.B.3    Herron, L.4
  • 25
    • 0033246609 scopus 로고    scopus 로고
    • Dangers of dependence: the impact of strategic alliance use by small technology-based firms
    • April
    • Miles, G., Preece, S.B. and Baetz, M.C. (1999), “Dangers of dependence: the impact of strategic alliance use by small technology-based firms”, Journal of Small Business Management, April, pp. 20-29.
    • (1999) Journal of Small Business Management , pp. 20-29
    • Miles, G.1    Preece, S.B.2    Baetz, M.C.3
  • 26
    • 0002861738 scopus 로고
    • Exploring determinants of success in corporate ventures
    • Miller, A. and Camp, B. (1985), “Exploring determinants of success in corporate ventures”, Journal of Business Venturing, Vol. 1 No. 1, pp. 87-105.
    • (1985) Journal of Business Venturing , vol.1 , Issue.1 , pp. 87-105
    • Miller, A.1    Camp, B.2
  • 28
    • 0031232377 scopus 로고    scopus 로고
    • Adopting EDI in a network enterprise: the case of subcontracting SMEs
    • Raymond, L. and Blili, S. (1997), “Adopting EDI in a network enterprise: the case of subcontracting SMEs”, European Journal of Purchasing and Supply Management, Vol. 3 No. 3, pp. 165-175.
    • (1997) European Journal of Purchasing and Supply Management , vol.3 , Issue.3 , pp. 165-175
    • Raymond, L.1    Blili, S.2
  • 30
    • 31244438280 scopus 로고    scopus 로고
    • Product innovation and small business growth: a comparison of the strategies of German, UK and Irish companies
    • Roper, S. and Love, J.H. (2002), “Product innovation and small business growth: a comparison of the strategies of German, UK and Irish companies”, Research Policy, Vol. 31, pp. 1087-1102.
    • (2002) Research Policy , vol.31 , pp. 1087-1102
    • Roper, S.1    Love, J.H.2
  • 32
    • 84993097700 scopus 로고    scopus 로고
    • R-D et performance associées à la dépendance commerciale des PME manufacturières
    • Presses de l’Université du Québec Montréal
    • St-Pierre, J. and Raymond, L. (2003), “R-D et performance associées à la dépendance commerciale des PME manufacturières”, in Julien, P.A., Raymond, L., Jacob, R. and Abdul-Nour, G. (Eds), L’Entreprise-Réseau, Presses de l’Université du Québec, Montréal, pp. 333-356.
    • (2003) L’Entreprise-Réseau , pp. 333-356
    • St-Pierre, J.1    Raymond, L.2    Julien, P.A.3    Raymond, L.4    Jacob, R.5    Abdul-Nour, G.6
  • 33
    • 0030519137 scopus 로고    scopus 로고
    • Concentration of voting rights and board resistance to take-over bids
    • St-Pierre, J., Gagnon, J.-M. and St-Pierre, J. (1996), “Concentration of voting rights and board resistance to take-over bids”, Journal of Corporate Finance, Vol. 3 No. 1, pp. 45-74.
    • (1996) Journal of Corporate Finance , vol.3 , Issue.1 , pp. 45-74
    • St-Pierre, J.1    Gagnon, J.-M.2    St-Pierre, J.3
  • 34
    • 84986037596 scopus 로고    scopus 로고
    • Profitability in market-oriented SMEs: does product innovation matter?
    • Salavou, H. (2002), “Profitability in market-oriented SMEs: does product innovation matter?”, European Journal of Innovation Management, Vol. 5 No. 3, pp. 164-171.
    • (2002) European Journal of Innovation Management , vol.5 , Issue.3 , pp. 164-171
    • Salavou, H.1
  • 35
    • 0000018105 scopus 로고
    • Lessons from Germany’s mid-size giants
    • March-April
    • Simon, H. (1992), “Lessons from Germany’s mid-size giants”, Harvard Business Review, March-April, pp. 115-123.
    • (1992) Harvard Business Review , pp. 115-123
    • Simon, H.1
  • 36
    • 0002070678 scopus 로고
    • Customer-supplier linkages for JIT manufacturing firms
    • Stamm, R. and Golhar, D. (1991), “Customer-supplier linkages for JIT manufacturing firms”, Journal of Small Business Management, Vol. 29 No. 3, pp. 43-49.
    • (1991) Journal of Small Business Management , vol.29 , Issue.3 , pp. 43-49
    • Stamm, R.1    Golhar, D.2
  • 37
    • 33750536682 scopus 로고    scopus 로고
    • Who co-operates for innovation, and why: an empirical analysis
    • Tether, B.S. (2002), “Who co-operates for innovation, and why: an empirical analysis”, Research Policy, Vol. 31, pp. 947-967.
    • (2002) Research Policy , vol.31 , pp. 947-967
    • Tether, B.S.1
  • 38
    • 0032334515 scopus 로고    scopus 로고
    • Employment creation in small technological and design innovators in the UK during the 1980s
    • Tether, B.S. and Massini, S. (1998), “Employment creation in small technological and design innovators in the UK during the 1980s”, Small Business Economics, Vol. 11, pp. 353-370.
    • (1998) Small Business Economics , vol.11 , pp. 353-370
    • Tether, B.S.1    Massini, S.2
  • 39
    • 0002984682 scopus 로고
    • Applying the jack-knife statistic in testing and interpreting canonical weights, loadings and cross-loadings
    • February
    • Wildt, A.R., Lambert, Z.V. and Durand, R.M. (1982), “Applying the jack-knife statistic in testing and interpreting canonical weights, loadings and cross-loadings”, Journal of Marketing Research, Vol. 19, February, pp. 99-107.
    • (1982) Journal of Marketing Research , vol.19 , pp. 99-107
    • Wildt, A.R.1    Lambert, Z.V.2    Durand, R.M.3
  • 40
    • 0020681625 scopus 로고
    • How large and small firms can grow together
    • Wilson, P. and Gorb, P. (1983), “How large and small firms can grow together”, Long Range Planning, Vol. 16, pp. 19-27.
    • (1983) Long Range Planning , vol.16 , pp. 19-27
    • Wilson, P.1    Gorb, P.2
  • 41
    • 0002537975 scopus 로고
    • How much has really changed between US automakers and their suppliers?
    • Summer
    • Helper, S. (1991), “How much has really changed between US automakers and their suppliers?”, Sloan Management Review, Summer, pp. 15-28.
    • (1991) Sloan Management Review , pp. 15-28
    • Helper, S.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.