Changing organisations for a knowledge economy: The theory and practice of change management

Journal of Facilities Management

Volumn 2, Issue 3, 2003, Pages 229-243

  Austin, Jeff ^a   Currie, Beth ^b  

^a Wachovia's Corporate Real Estate (CRE)   (United States)

^b Human Resources Department   (United States)

Author keywords

Change management; Effective communication; Human dynamics; leadership; Organisational performance

Indexed keywords

EID: 84992992816     PISSN: 14725967     EISSN: 17410983     Source Type: Journal    
DOI: 10.1108/14725960410808221     Document Type: Article

References (6)

1. The category also examines how the organisation performs relative to competitors For more information, see http://www.quality.nist.gov/
2. Bridges, W. (1991) Managing Transitions: Making the Most of Change, Cambridge, MA, Persens Books
3. Kotter, J. (1996) Leading Change; Leading Change, Cambridge, MA, Harvard Business School Press
4. O’Toole, J. (1995) Overcoming the Ideology of Comfort and the Tyranny of Custom, San Francisco, CA, Jossey-Bass.
5. Connor, D. (1993) Managing at the Speed of Change, New York, Random House-Villard.
6. Larkin, T. J. J. and Larkin, S. (1994) Communicating Change: How to Win Employee Support for New Business, New York, McGraw-Hill.