Ten arguments against ISO 9000

Managing Service Quality: An International Journal

Volumn 7, Issue 4, 1997, Pages 162-168

  Seddon, John ^a  

^a Vanguardia Consulting   (United Kingdom)

Author keywords

Implementation; ISO 9000; Organizational effectiveness; Standards

Indexed keywords

EID: 84992978651     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604529710172962     Document Type: Review

References (0)