Developing national network statistics and performance measures for US public libraries: issues, findings and recommendations

Performance Measurement and Metrics

Volumn 1, Issue 1, 2000, Pages 15-42

  Carlo Bertot, J ^a   McClure, C R ^a   Ryan, J ^a  

^a NONE

Author keywords

Development; Performance measurement; Public libraries

Indexed keywords

EID: 84992978603     PISSN: 14678047     EISSN: None     Source Type: Journal    
DOI: 10.1108/EUM0000000007225     Document Type: Article

References (5)

1. Bertot, J.C. and McClure, C.R. (1996). Sailor Assessment Final Report: Findings and Future Sailor Development. Baltimore, MD: Division of Library Development and Services.
2. Bertot, J.C. and McClure, C.R. (1998). Measuring electronic services in public libraries: issues and recommendations. Public Libraries, 37, pp. 176– 180.
3. Bertot, J.C., McClure, C.R. and Zweisig, D.L. (1996). The 1996 National Survey of Public Libraries and the Internet: Progress and Issues. Washington, D.C.: National Commission on Libraries and Information Science.
4. Library Research Service (1995). Circulation statistics: what's included and what's excluded? Fast Facts, 3/110.10/, No. 96, February 23.
5. McClure, C.R., Bertot, J.C. and Beachboard, J.C. (1995). Internet Costs and Cost Models for Public Libraries. Washington, D.C.: National Commission on Libraries and Information Science.