Establishing rapport: The secret business tool to success

Managing Service Quality: An International Journal

Volumn 7, Issue 4, 1997, Pages 194-197

  Hollman, Wayne A ^a   Kleiner, Brian H ^a  

^a CALIFORNIA STATE UNIVERSITY   (United States)

Author keywords

Interpersonal communications; Non verbal communication; Success

Indexed keywords

EID: 84992975056     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604529710173015     Document Type: Article

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